Las Vegas, Nevada, United States · On-site
$17/hr–$19/hr
We’re iPostal1 and we’re in growth mode! This is an exciting time to join our team. Headquartered in Rockland County, N.Y., we are an established, cutting-edge leader in the digital mailbox industry. Our customer base is…
Skills: Active Listening, Verbal Communication, Written Communication, Customer Support, Conflict Resolution
Las Vegas, Nevada, United States · On-site
About the Role We are seeking a dedicated healthcare professional to join our growing team. The ideal candidate is committed to patient-centered care, works well in a collaborative environment, and maintains high standar…
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Las Vegas, Nevada, United States · On-site
Alexander Dennis is a global leader in the design and manufacture of double-deck and lightweight buses. Building on 130 years of heritage, we’re leading the transition to zero-emission mobility, with 3,000 zero-emission …
Skills: Supplier Localization, Cost Optimization, Commercial Negotiation, Supplier Management, RFQ Management
Las Vegas, Nevada, United States · On-site
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Skills: Fixed Asset Accounting, GAAP, SAP, General Ledger, Financial Reporting
Las Vegas, Nevada, United States · On-site
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Las Vegas, Nevada, United States · On-site
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Skills: HVAC Maintenance, Refrigeration, EPA Universal Certification, Preventive Maintenance, OSHA Safety Compliance
Las Vegas, Nevada, United States · On-site
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Las Vegas, Nevada, United States · On-site
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Las Vegas, Nevada, United States · On-site
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Las Vegas, Nevada, United States · On-site
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Las Vegas, Nevada, United States · On-site
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Las Vegas, Nevada, United States · On-site
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Las Vegas, Nevada, United States · On-site
$14/hr–$14/hr
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Skills: Childcare, Preschool Education, Child Development, Classroom Management, Observation and Assessment
Las Vegas, Nevada, United States · On-site
$19/hr–$23/hr
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Skills: Store Operations, Sales Growth, Customer Service, Team Leadership, Mentoring
Las Vegas, Nevada, United States · On-site
$17/hr–$21/hr
Come join our family at Devon Self Storage! At Devon Self Storage, you get the best of both worlds: a customer-focused role with real career growth, minus the long retail nights and unpredictable schedules. Here, we beli…
Skills: Customer Service, Sales, Payment Processing, Facility Maintenance, Microsoft Word
Las Vegas, Nevada, United States · Remote OK
$78k–$81k/yr
About Crisis24 Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge …
Skills: Emergency Management, Public Safety Liaison, Incident Command System, Crisis Management, Risk Assessment
Las Vegas, Nevada, United States · On-site
$58k–$78k/yr
Who We Are Nuro is a self-driving technology company on a mission to make autonomy accessible to all. Founded in 2016, Nuro is building the world’s most scalable driver, combining cutting-edge AI with automotive-grade ha…
Skills: Linux/Unix, Python, Bash, Systems Diagnosis, Electromechanical Engineering
Las Vegas, Nevada, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Task Delegation
Las Vegas, Nevada, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Las Vegas, Nevada, United States · On-site
$15/hr–$17/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
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The role involves answering inbound calls, chats, and emails to resolve customer inquiries in a professional and compassionate manner. Responsibilities also include managing customer expectations and escalating complex issues when appropriate.
Candidates must have previous experience in a customer service-oriented role and possess strong verbal and written communication skills. A results-oriented mindset and a strong work ethic are also required.
This is an exciting time to join our team. Headquartered in Rockland County, N.Y., we are an established, cutting-edge leader in the digital mailbox industry. Our customer base is quickly growing and we’re looking for confident, upbeat, personable Customer Service professionals to support that growth in our Las Vegas, Nevada location.
To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet and have a positive, team-oriented attitude. If you enjoy assisting customers and want to make a career of it, this could be a great opportunity for you!
*Please note this is an in-office role. Remote work is not available. There will be a two-week, paid training which starts on Day 1.
Answer inbound calls from customers in a prompt and professional manner
Identify the type of assistance needed
Ascertain level of assistance needed to resolve inquiry and escalate when appropriate
Deliver all information in a positive, conversational, and compassionate manner to facilitate relationship development with clients
Manage customer expectations
Actively engage customers in on-line chat context
Additional duties as assigned and deemed appropriate per level including but not limited to handling escalations, team supervision, analytics and reporting
Requirements:
Active listening skills
Results oriented
Strong work ethic
Excellent verbal and written communication skills
Previous experience in a customer service-oriented role
iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information or any other category protected by law.
The Complete Digital Mailbox
iPostal1 is the leading digital mailbox service offering customers a real street address in any of our more than 4,250 mailbox locations internationally for receipt of their postal mail, packages and more. Plans start at $9.99/month at most locations. Customers can view and manage their mail anytime from anywhere online of with our app. Additionally, small business customers can add phone forwarding, voicemail, and fax to any iPostal1 street address to create a virtual office and expand their company's presence into new locations.
Offices: 400 Rella Blvd, Suite 206, Suffern, New York 10901, US
