Las Vegas, Nevada, United States · On-site
$45k–$67k/yr
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united i…
Skills: Patient outreach, Care coordination, Medical assistant, Medicare advantage, HMO
Las Vegas, Nevada, United States · Remote OK
$115k–$140k/yr
Lifecycle Marketing & CRM Manager Why This Role Exists Seeking.com is the world's largest premium dating platform, and we are entering the most important chapter of our brand transformation, moving past a legacy reputati…
Skills: Lifecycle Marketing, CRM Management, Marketing Automation, A/B Testing, SQL
Las Vegas, Nevada, United States · On-site
NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organ…
Skills: Customer Service, Sales, Retail, Appointment Scheduling, Communication Skills
Las Vegas, Nevada, United States · On-site
Loader We are currently seeking an enthusiastic and professional individual to build their career with our Warehouse Department as a Loader. All duties are to be performed in accordance with departmental and company poli…
Skills: Loading Diagrams, Pallet Jack Operation, Forklift Operation, Man-lift Operation, Basic Math
Las Vegas, Nevada, United States · On-site
Seasonal/Temporary Forklift Operator We are seeking an enthusiastic and professional individual to build a career with our Warehouse team as a Forklift Operator. All duties are to be performed in accordance with departme…
Skills: Forklift Operation, RF Warehouse Technology, Electric Pallet Jack Operation, Inventory Control, Basic Math
Las Vegas, Nevada, United States · On-site
$22/hr
About sbe sbe conceptualizes and develops innovative concepts that invite you to indulge in the extraordinary. As the global leader in “lifestyle hospitality,” we redefine the hospitality experience through i…
Skills: Food Preparation, Portion Control, Kitchen Sanitation, Recipe Adherence, Time Management
Las Vegas, Nevada, United States · On-site
FLSA: Non-exempt (hourly) REVISED: 07/24/2025 REPORTS TO: Chief Veterinarian REVIEWED: 01/08/2025 SUPERVISES: N/A Position Summary: Under administrative direction, responsible for providing high quality veterinary care o…
Skills: Spay And Neuter Surgery, Shelter Medicine, Disease Control Protocols, Vaccination Administration, Medical Record Maintenance
Las Vegas, Nevada, United States · On-site
Responsibilities Spring Valley Hospital is a member of The Valley Health System, a network of acute care hospitals, physician practices and outpatient services that provide care for patients throughout Southern Nevada an…
Skills: Pharmaceutical Care, Drug Distribution, Patient Counseling, Drug Therapy Monitoring, Pharmacy Automation
Las Vegas, Nevada, United States · On-site
Responsibilities Spring Valley Hospital is a member of The Valley Health System, a network of acute care hospitals, physician practices and outpatient services that provide care for patients throughout Southern Nevada an…
Skills: Nursing Care, Patient Centered Care, Professional Leadership, Acute Care, Psychiatric Nursing
Las Vegas, Nevada, United States · On-site
Responsibilities Spring Valley Hospital is a member of The Valley Health System, a network of acute care hospitals, physician practices and outpatient services that provide care for patients throughout Southern Nevada an…
Skills: Nursing Care, Patient Centered Care, Professional Leadership, Acute Care, Psychiatric Nursing
Las Vegas, Nevada, United States · On-site
Responsibilities Spring Valley Hospital is a member of The Valley Health System, a network of acute care hospitals, physician practices and outpatient services that provide care for patients throughout Southern Nevada an…
Skills: Cleaning, Sanitization, Hospital Housekeeping, Patient Room Maintenance, Office Cleaning
Las Vegas, Nevada, United States · On-site
Responsibilities Spring Valley Hospital is a member of The Valley Health System, a network of acute care hospitals, physician practices and outpatient services that provide care for patients throughout Southern Nevada an…
Skills: Nursing Care, Patient Centered Care, Professional Leadership, Acute Care, Clinical Supervision
Las Vegas, Nevada, United States · Remote Solely
Remote Customer Service Representative Location: Remote Schedule: Flexible | Work From Home About the Role We are seeking a professional, detail-oriented, and client-focused Remote Customer Service Representative to join…
Skills: Customer Service, Problem-Solving, Organization, Attention To Detail, Verbal Communication
Las Vegas, Nevada, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Task Delegation, Oral Communication
Las Vegas, Nevada, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Task Delegation
Symmetry Financial GroupLas Vegas, Nevada, United States · Remote OK
Location: Remote Position Job Type: Sales | Part-time | Full-time Making an Impact Build a Career That Changes Live Are you driven, personable, and motivated by the idea of making a real difference? If you're someone who…
Skills: Relationship Building, Client Service, Networking, Communication, Leadership
Las Vegas, Nevada, United States · On-site
$11/hr–$17/hr
Brand: Einstein Bros. Bagels Breakfast with us, and dinner with your loved ones! At Einstein Bros. Bagels, we believe in the bagel, and we’ve been baking bagels fresh daily since 1995. We believe that our bakeries do mor…
Skills: Guest Service, Multi-tasking, Food Quality Control, Store Maintenance, Brand Ambassadorship
Las Vegas, Nevada, United States · On-site
$12/hr–$15/hr
The Store Warehouse Representative ensures that products are moved and stored in an efficient, organized and safe manner throughout the stores. This position is key to guaranteeing that the merchandise in our stores is i…
Skills: Inventory Management, Forklift Operation, Pallet Jack Operation, Shipping And Receiving, Warehouse Safety
Las Vegas, Nevada, United States · On-site
$15/hr–$17/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Las Vegas, Nevada, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Task Delegation
Las Vegas, Nevada, United States • On-site
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The patient navigator conducts outreach to coordinate care, schedule appointments, and assist members with health plan benefits and authorizations. They serve as a liaison between the patient, providers, and the health plan to ensure quality care and resolve member inquiries.
Candidates must have completed an accredited medical assistant program and possess experience in front and back office medical operations. Proficiency in navigating Medicare Advantage or HMO plans and strong computer skills are required for this role.
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
Alignment Health is seeking a compassionate and detail oriented patient navigator to join their Access Primary Care Physicians clinic on Smoke Ranch Road in Las Vegas, NV. As a patient navigator, you will provide outreach and support to ensure all our members have access to the care they deserve. You will navigate our members through their health care and benefits, and connect the dots between our provider network, health plan operations, and supplemental vendors. You will be alongside our members every step of the way to ensure they are never alone in their healthcare journey and have the highest level of coordinated care. Patient navigators are active members of the health care team, addressing immediate needs and laying the groundwork for future and ongoing member support. This is a role for a passionate and experienced healthcare professional who understands the meaningful contribution they make to our members’ healthcare outcomes.General Duties / Responsibilities
Conduct patient outreach for new, termed, and transitioned patients
Ensure member has access to PCP and specialists to coordinate care
Educates member on gaps in care and assist with scheduling provider appointments
Serve as the patient's liaison throughout the life cycle of the program by addressing program specific quality measures and adhering to company guidelines/standard operating procedures
Make patient welcome calls on date of notification of assignment and/or discharge
Mail letters and correspondence as needed
Make appropriate and timely patient appointments, reminders, and confirmations
Place regular / consistent outreaches to the patient
Prepare, communicate, and follow through on patient flagpole/escalation communications to management
Communicate with PCP with any member updates and requests
Assist with obtaining medical records from any healthcare providers involved in care or hospitals
Help members with any authorizations and referrals involved in their care plan
Resolve incoming calls concerning members’ eligibility, benefits, provider information, clinical, and pharmacy needs; coordinate membership changes such as member’s primary care physician and proactively engage member with their wellness plan options.
SUPERVISORY RESPONSIBILITIES:
Minimum Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Medical assistant front and back office experience.
Experience helping members navigate access to care through Medicare Advantage or HMO, including referrals and authorizations
High-volume inbound customer service experience, particularly for health plan or Medicare “Member Services” roles in health plan and supplemental benefits preferred
Telemarketing and / or member outreach experience preferred
Specialized experience in escalation or resolution units preferred
Education/Licensure:
High school diploma or general education degree (GED).
Completion of an accredited medical assistant program.
Other Skills and Abilities:
Independently motivated self-starter who can prioritize work assignments and make every day a productive day
Team player willing to help and support colleagues, and do their part to support us all reaching our organizational goals
Natural “teacher” with the ability to learn plans and describe / explain / educate healthcare coverage and services to our members
Genuine passion for customer service
Knowledge of ICD-10 and CPT codes.
Computer proficient, able to type minimum 35 words per minute (WPM) by 10-key touch.
Excellent written (email) and verbal (in-person and over the phone) communication skills.
Language Skills: Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Able to write routine reports and correspondence. Able to speak effectively before groups of customers or employees of the organization.
Reasoning Skills: Able to apply common sense understanding to carry out detailed but uninvolved written or verbal instructions. Able to deal with problems involving a few concrete variables in standardized situations.
Computer Skills: Strong computer skills.
Preferred:
Bilingual written and verbal fluency in English and Spanish, Korean, or Vietnamese.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Pay Range: $44,987.00 - $67,480.00Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/. If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email careers@ahcusa.com.
Alignment Health is redefining the business of health care by shifting the focus from payments to people. We’ve created a new model for health care delivery that cuts costs and improves lives by unraveling the inefficiencies of the current system to drive patients, providers and payers toward a common goal of wellness. Harnessing best practices from Medicare Advantage, our innovative data-management technology allows us to commit to caring for seniors and those who need it most: the chronically ill and frail. Alignment Healthcare provides partners and patients with customized care and service where they need it and when they need it, including clinical coordination, risk management and technology facilitation. Alignment Healthcare offers health plan options through Alignment Health Plan, and also partners with select health plans to help deliver better benefits at lower costs. For more information, please visit www.alignmenthealthcare.com.
Offices: 1100 W. Town and Country Road, Suite 1600, Orange, CA 92868, US
