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$18/hr–$20/hr
Full-time
high school, associate degree, bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, Paid Time Off (PTO), Paid Holidays, 401(k) Retirement Plan
Posted 51d ago
~40 hrs/week
Responsibilities
The role serves as the primary point of communication, managing front desk operations and client check-in/out procedures. It also involves coordinating therapy schedules for staff and clients while providing administrative support to BCBAs and leadership.
Requirements
A high school diploma is required, with an associate's or bachelor's degree preferred, along with at least two years of administrative or clinical coordination experience. Candidates must possess strong organizational skills and proficiency in Microsoft Office and EHR systems.
Full job description
Join Our Team!
At Settle Down ABA Inc., we believe every child deserves compassionate, evidence-based care delivered by an exceptional team of professionals. We are currently seeking a highly organized, energetic, and customer-focused Clinical Coordinator / Receptionist to become the welcoming face of our clinic while supporting our clinical operations.
If you enjoy helping people, thrive in a fast-paced healthcare environment, and love keeping things organized, we'd love to meet you!
About the Position
The Clinical Coordinator / Receptionist serves as the central point of communication for our clinic, providing exceptional customer service to families while supporting our Board Certified Behavior Analysts (BCBAs), therapists, and leadership team with daily scheduling and administrative operations.
This position is ideal for someone who enjoys multitasking, solving problems, and creating a positive experience for our clients and staff.
What You'll Do
Front Office & Reception
Greet clients, families, and visitors with professionalism and warmth.
Answer and direct incoming telephone calls.
Manage front desk operations and clinic check-in/check-out procedures.
Maintain a welcoming, clean, and organized reception area.
Assist families with appointments, paperwork, and general questions.
Scheduling & Clinical Coordination
Coordinate staff and client therapy schedules.
Manage appointment changes, cancellations, and rescheduling.
Communicate scheduling updates with families and clinical staff.
Assist with maintaining therapist schedules for maximum efficiency.
Administrative Support
Provide administrative support to BCBAs and leadership.
Prepare reports, forms, and clinical documentation.
Maintain electronic and physical client records.
Perform data entry and document management.
Assist with onboarding activities and administrative projects.
Office Operations
Maintain clinic supplies and therapy materials.
Ensure therapy rooms remain clean, organized, and ready for services.
Support daily office operations and quality improvement initiatives.
Assist with special projects as assigned.
Qualifications
We're looking for someone who has:
High School Diploma or GED required
Associate's or Bachelor's Degree preferred
Minimum two (2) years of administrative, scheduling, receptionist, or clinical coordination experience
Experience in healthcare, ABA, behavioral health, or medical office preferred
Excellent customer service and communication skills
Strong organizational and time management abilities
Ability to multitask in a fast-paced environment
High attention to detail
Working knowledge of Microsoft Office (Word, Excel, Outlook)
Experience with Electronic Health Records (EHR) systems is preferred
Ability to maintain confidentiality and professionalism at all times
What We Offer
At Settle Down ABA, we invest in our employees and believe great people deserve great benefits.
Eligible full-time employees may enjoy:
Competitive hourly pay
Medical, Dental & Vision Insurance
Paid Time Off (PTO)
Paid Holidays
401(k) Retirement Plan
Professional Development Opportunities
Supportive Leadership Team
Positive Team Culture
Opportunities for Career Advancement
Employee Recognition Programs
Why Join Settle Down ABA?
Our team is committed to changing lives through compassionate, ethical, and evidence-based ABA therapy. We value:
Acceptance
Compassion
Excellence
Integrity
Respect
Safety
We are looking for individuals who share these values and are passionate about making a meaningful difference in the lives of children and their families every day.
Physical Requirements
This position requires the ability to:
Sit, stand, walk, bend, and reach throughout the workday
Lift up to 25 pounds
Operate standard office equipment
Maintain attention to detail while managing multiple priorities
Communicate effectively with children, families, and staff
Employment Requirements
Employment is contingent upon successful completion of:
Criminal Background Check
Reference Verification
Employment Eligibility Verification
Compliance with all applicable state and federal regulations for working with children
Applicants must demonstrate honesty, professionalism, and a commitment to protecting confidential client information in accordance with HIPAA and company policies.
Equal Opportunity Employer
Settle Down ABA Inc. is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, or any other protected status under applicable federal, state, or local law.
Ready to Make a Difference?
If you're looking for a career where your organizational skills, professionalism, and compassion can positively impact children and families, we'd love to hear from you.
Apply today and become part of the Settle Down ABA family!
Related keywords
ABA TherapyBehavioral HealthHealthcare AdministrationClinical CoordinationHIPAAElectronic Health RecordsMicrosoft WordMicrosoft ExcelMicrosoft OutlookPatient SchedulingFront Office ManagementBCBA Support