Program Manager - Military/First Responders Program
Las Vegas, Nevada, United States · On-site
Mid level
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Full-time
postgraduate degree
Medical Insurance, Dental Insurance, Vision Insurance, 401K Retirement Plan, Healthcare Spending Account, Dependent Care Spending Account
Posted 31d ago
~40 hrs/week
Responsibilities
The Program Manager oversees the daily operations, administration, and development of the Hope for Heroes mental health and substance abuse program. Key duties include managing personnel, driving business development through partnerships, and coordinating patient care and discharges.
Requirements
A Master's degree in a relevant field such as Social Work, Healthcare Administration, or Psychology is required, along with at least three years of healthcare management experience. Familiarity with military bases, Veteran Affairs, and the specific needs of first responders is essential.
Full job description
Hope for Heroes Military Program is a specialized mental health and substance abuse treatment program for Military service members (active-duty, Reserve, National Guard), Veterans, Military family members, First Responders and Medical Professionals. We provide evidence-based treatment of depression, mood disorder, PTSD (focusing on areas of combat trauma, military sexual trauma and childhood trauma). We tailor individualized treatment in the areas of addiction, dual-diagnosis, depression, anxiety and other behavioral health needs.
The Program Manager is responsible for daily operations, development, and administration of the Hope for Heroes program. Aligns community-focused initiatives with the organization's strategic mission. Seamlessly integrates first responder systems into the behavioral health care continuum.
KEY RESPONSIBILITIES
Enforces daily schedules and adjusts program operations as needed.
Manages logistics for family visitations and offsite activities like Equine Therapy and Yoga.
Coordinates patient transportation with intake and outpatient departments.
Creates and implements operational policies, procedures, and quality improvement plans.
Drives business development through EAP partnerships, liaison work, and military base visits.
Leads program development to enhance service delivery and outpatient coordination.
Oversees personnel management, including hiring, orientation, training, and employee relations.
Manages direct reports' performance and professional development.
Facilitates non-clinical groups focused on community building, goal setting, and next steps.
Manages long-term referrals requiring multi-day engagement prior to official admission.
Collaborates with multidisciplinary teams (therapists, nursing, UR) to plan and execute discharges.
Partners with department leaders to ensure continuous, seamless patient care.
Participates in treatment team meetings to support clinical operations.
Serves as the program’s fiscal manager.
Education/Licensure
Master’s degree in social work (MSW), Healthcare Administration (MHA), Mental Health Counseling, Psychology, Public Health, or Business Administration required.
Current State of Nevada clinical licensure (LCSW, LMFT, LPC) preferred.
Current CPR.
Knowledge and Experience:
Minimum three (3) years of healthcare management, supervisory, or program administration experience required.
Proven experience working within behavioral health systems, substance abuse treatment, or psychiatric inpatient/outpatient care.
Familiarity with military bases, Veteran Affairs (VA), Employee Assistance Programs (EAP), and the unique culture/needs of first responders required.
Experience in managing staff, development and supervision.
Maintains current knowledge of social, medical and psychiatric services available within the community.
A full benefits package is available the first of the month following 30 days of employment!
Desert Parkway offers competitive benefits to include:
Medical insurance
Dental insurance
Vision insurance
401K Retirement Plan
Healthcare spending account
Dependent care spending account
PTO Plan with holiday premium pay
Discounted cafeteria meal plan
Life insurance (including plans for spouse and children)
Short- and long-term disability (with additional buy-in opportunities)
Leading the way in behavioral health.
Open 24/7 | Call 877-663-7976
First Responders direct helpline: (725) 221-3517
Industry
Hospitals and Health Care
Company size
201-500 employees
Founded
2013
Headquarters
Las Vegas, Nevada
LinkedIn followers
2,626
Desert Parkway Behavioral Healthcare Hospital is a Joint Commissioned accredited, private, high quality, 152-bed, acute psychiatric facility located in the center of Las Vegas, Nevada.
Desert Parkway’s comprehensive mental health programs are designed to treat children as young as 7 years old, adolescents, adults and seniors. And we have a specialized Hope for Heroes program for first responders and the military.
Our inpatient care is monitored 24 hours a day in a safe, secured facility. Desert Parkway's licensed medical team provides trauma-informed, evidence-based treatments, medication management, and "Next Step" Outpatient Programs in our Outpatient Services Facility.
We are dedicated to helping patients with mental illness, behavioral illness, chemical dependency, detox, PTSD and dual-diagnosis with compassion and kindness. Our specialized services include: a no charge, confidential assessment; inpatient psychiatric crisis stabilization with 24 hour supervisions; mental illness and behavioral concerns; chemical dependency; detox/rehab; addictions; and suicidal thoughts.
Our Hope for Heroes program includes a specialized intake protocol and treatment for military and first responders in their exclusive 23-bed unit. This wing has its own indoor gym for fitness therapy, computer room with natural sunlight. The 24/7 direct Hope for Heroes First Responder & Military intake number: (725) 221-3517.
Desert Parkway's Circle of Care Includes:
Intensive Outpatient and Partial-Hospitalization Programs
Individual, group and family therapy with licensed therapist
EMDR Therapy
Trauma Recovery Yoga
Dietician
Indoor basketball court
Pet/Art/Music Therapy
Chaplain/Spiritual Support
28-day First Responder PTSD Program
Next Step Outpatient Services Programs with Discharge Aftercare Plan
Trauma Recovery
Our 24/7 patient helpline is: 877-663-7976
Offices: 3247 S Maryland Pkwy, Las Vegas, Nevada 89109, US