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Customer Storytelling Manager, Cloud North America
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$141k–$205k/yr
Full-time
bachelor degree
Bonus, Equity, Health Insurance
Posted 23d ago
~40 hrs/week
Responsibilities
Develop and execute holistic advocacy strategies for key industry verticals while leading the daily operations of the customer reference program. Drive the creation and promotion of customer advocacy assets while partnering with sales, product, and executive teams to ensure exceptional customer experiences.
Requirements
Requires a bachelor's degree and at least 6 years of experience in marketing fields such as growth, product, or brand marketing. Candidates should have experience managing cross-functional projects and possess strong relationship-building skills.
Full job description
Minimum qualifications:
Bachelor's degree or equivalent practical experience.
6 years of experience in marketing working across one or more marketing fields (i.e. growth, product marketing, brand marketing, social).
Experience managing cross-functional or cross-team projects.
Preferred qualifications:
Experience in customer reference marketing or customer relationship management.
Experience in business-to-business (B2B) content marketing.
Experience with cloud technologies and software, including marketing products used in cloud or SaaS environments.
Experience utilizing AI productivity tools to solve complex, multi-layered problems and streamline business or development workflows.
Ability to take initiative and make decisions quickly amidst multiple stakeholders, and experience working collaboratively across marketing teams.
Ability to build relationships with internal and external constituents (e.g., customers, sales, product teams, etc.).
About the job:
Whether you're on a consumer product (like Gmail, Search, Maps, Chrome, Android) or a business product (Google Ads, AdSense, Google Marketing Platform, Analytics), you take part in a complete marketing experience as you lead every facet of the product's journey. From determining positioning, naming, competitive analysis, feature prioritization and external communications, you help shape the product and help it grow a consumer base. This means you work with a cross-functional team across Sales, corporate communications, legal, webmasters, product development, engineering and more. In this role, you'll be involved with product marketing strategy from beginning to end.
Know the user. Know the magic. Connect the two. At its core, marketing at Google starts with technology and ends with the user, bringing both together in unconventional ways. Our job is to demonstrate how Google's products solve the world's problems--from the everyday to the epic, from the mundane to the monumental. And we approach marketing in a way that only Google can--changing the game, redefining the medium, making the user the priority, and ultimately, letting the technology speak for itself.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.
Check out our career opportunities at goo.gle/3DLEokh
Offices: 1600 Amphitheatre Parkway, Mountain View, CA 94043, US · 111 8th Ave, New York, NY 10011, US · Claude Debussylaan 34, Amsterdam, North Holland 1082 MD, NL · Avenida Brigadeiro Faria Lima, 3477, Sao Paulo, SP 04538-133, BR · 51 Breithaupt St, Kitchener, ON N2H 5G5, CA