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Full-time
bachelor degree, postgraduate degree
Compensation and Benefits Package
Posted 20d ago
~40 hrs/week
Responsibilities
Lead quality assurance activities at the manufacturing plant, including setting standards, testing final products, and managing quality systems. Responsible for implementing HACCP, managing CAPA investigations, and monitoring customer complaints to drive continuous improvement.
Requirements
Requires a Bachelor's degree in Food Science, Microbiology, or Chemical Engineering with over 5 years of food manufacturing QA experience. Must have knowledge of FDA regulations, SQF, and strong leadership skills.
Full job description
Heartland Food Products Group is a global leader in
the consumer-packaged goods (CPG) industry, producing low-calorie sweeteners,
coffee, coffee creamers and liquid water enhancers. We manufacture and market
Splenda, the #1 brand in the low-calorie sweetener category and the most
recognized in the world.
We make coffee, tea and water taste better and help
people live happier, healthier and longer lives by making it easy to reduce
sugar.
We offer an excellent compensation and benefits
package. Come grow with us! This role is 100% onsite, at the manufacturing plant in Indianapolis, IN.
Scope:
The Quality Assurance Supervisor requires a very organized individual able to complete requests, activities, and projects on time and with a high level of quality and accuracy. This position is accountable and responsible for leading quality in the respective plant, for setting of appropriate standards, methods and specifications, and for the testing and disposition of in-line and final product testing.
Essential Duties and Key Responsibilities:
Maintain a work environment committed to sustainable safety by enforcing safety rules, setting a safe example, coaching and communicating to department associates the reasons for safe operations.
Responsible to implement and maintain plant quality systems to include HACCP, recall / traceability, CAPA, QMS, etc.
Lead daily QA activities to include record review, lead CAPA investigations and implement preventative actions.
Effectively communicates problems to production management and initiates corrective procedures.
Monitor consumer and customer complaints and develops KPIs and implements complaint reduction projects in alignment with the Plant Manager.
Responsible for initiating appropriate actions that address Food Safety concerns, including escalation to Quality and Management.
Implementation of the Quality Manufacturing Scheme to align the MSPEC’s with production processes.
Collaborate with site and department leaders to develop and maintain the most efficient quality assurance procedures for respective areas.
Generate ideas for continuous quality improvement and participate in the development and implementation of new policies, procedures and/or programs.
Identify and report on Key Performance Indicators that support the business
Must be available to assist off hours if required
Act as back up to quality supervisors in other areas as needed
All other duties as assigned
Qualifications
Bachelor’s degree in Food Science, Microbiology, or Chemical Engineer. Advanced degree preferred
5+ years of food manufacturing QA experience. Knowledge of Thermal Processing and/or aseptic manufacturing preferred. Green Belt preferred.
HACCP Certification from a nationally / internationally recognized and accredited HACCP training firm or currently in the process of obtaining preferred
Knowledge of FDA regulations and SQF experience required
Syspro experience is a plus.
Strong expertise in Quality Assurance and cGMP/GDP requirements.
Must have strong organizational and leadership skills
Demonstrated ability to work with cross functional departments within the organization
Strong communication skills required – both verbal and written
Excellent problem-solving skills and corrective action/resolution skills
Strong computer skills with experience using Word, Excel, Power Point.
Physical Demands:
Must be able to physically perform the functions of climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
Must be able to work seated using a computer and phone for long periods of time.
Must be able to work extended hours, such as daily overtime and an occasional weekend
Must possess visual acuity to document company records
Continuous walking throughout plant and distribution center.
Heartland Food Products Group is a global leader in the consumer packaged goods (CPG) industry, producing low-calorie sweeteners, coffee, coffee creamers and liquid water enhancers. Simply put, we make coffee, tea and water taste better. Our portfolio includes a variety of branded, licensed and private label products within multiple categories. We also provide strategic co-manufactured partnerships with many category leaders.
On the branded side of the business, we manufacture and market SPLENDA®, the #1 brand in the low-calorie sweetener (LCS) category and the most recognizable in the world. And we’re leading the charge in the quickly emerging cold brew coffee category with JAVA HOUSE® Authentic Cold Brew Coffee, our 100% authentic cold brew handcrafted in small batches.
In addition, we are the leading provider of private label sweeteners and liquid water enhancers in the U.S.
Our products are distributed throughout North America, Europe, the Middle East, Africa, Latin America and Asia-Pacific. We employ over 1,200 people worldwide.
Offices: 14390 Clay Terrace Blvd, Carmel, Indiana 46032, US · "Corporativo Punta Santa Fe" Avenida Prolongacion Paseo de la Reforma, No. 1015, Piso 20, Mexico City, Distrito Federal 01376, MX · Antareslaan 65 - 81, Hoofddorp, North Holland 2132 JE, NL