M&T BankHarrisburg, Pennsylvania, United States · On-site
$18/hr–$31/hr
Overview: Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and meets customer…
Skills: Retail sales, Customer service, Telesales, Communication skills, Interpersonal skills
Cushman & WakefieldHarrisburg, Pennsylvania, United States · On-site
$25/hr–$29/hr
Job Title Brokerage Coordinator Job Description Summary The Brokerage Coordinator will report to the Director of Operations and will serve as the support for a fee-earner and/or team. This position is responsible for adm…
Skills: Administrative support, Project management, Database management, Salesforce, CRM management
Harrisburg, Pennsylvania, United States · Hybrid
APPLICATION INSTRUCTIONS:CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally throu…
Skills: Nursing, Mental Health, Clinical Instruction, Acute Care, Teaching
Harrisburg, Pennsylvania, United States · On-site
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Sales, Customer service, Inventory management, Automotive systems, Battery installation
Harrisburg, Pennsylvania, United States · On-site
About this role: As a Biomedical Technician with Fresenius Medical Care, you will maintain and repair medical and water treatment equipment within our kidney care clinics. You will also train and educate colleagues on op…
Skills: Medical equipment maintenance, Water treatment systems, Dialysis machine repair, Troubleshooting, Inventory management
Harrisburg, Pennsylvania, United States · Hybrid
If you are currently on Young Life staff, please do not apply through this external jobs board. To apply for internal job opportunities, log in to Workday and use the Jobs Hub. Applying externally may delay your applicat…
Skills: Ministry Leadership, Youth Mentorship, Fundraising, Donor Care, Public Relations
Harrisburg, Pennsylvania, United States · On-site
Requisition ID: 943587 Store #: D00443 LensCrafters Drs Office Position:Full-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art tec…
Skills: Optometry, Clinical protocols, Patient care, Diagnostic skills, Communication
Harrisburg, Pennsylvania, United States · On-site
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and appl…
Skills: Data analysis, Scientific writing, Agronomy, Crop science, Statistical methods
Harrisburg, Pennsylvania, United States · On-site
$16/hr–$25/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Pharmacy operations, Prescription fulfillment, Customer service, Active listening, Mathematical reasoning
Harrisburg, Pennsylvania, United States · On-site
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…
Skills: Store operations, Customer service, Team development, Inventory management, Loss prevention
Harrisburg, Pennsylvania, United States · Hybrid
APPLICATION INSTRUCTIONS:CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally throu…
Skills: Pediatric Nursing, Clinical Instruction, Acute Care, Nursing Education, Pre-licensure Training
Harrisburg, Pennsylvania, United States · On-site
$19/hr–$21/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Team management, Cash handling, Food preparation
Harrisburg, Pennsylvania, United States · On-site
Keystone Human Services is currently seeking Direct Support Professionals to join our team in providing individualized, person-directed support in the areas of intellectual disabilities, mental health, and autism. Our wo…
Skills: Communication, Computer skills, Daily living skills assistance, Personal care, Advocacy
Harrisburg, Pennsylvania, United States · On-site
$11/hr–$16/hr
Company Description Pay Rates Starting between: $11.95 - $16.95 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Skills: Food preparation, Customer service, Food safety, Teamwork, Inventory management
Harrisburg, Pennsylvania, United States · On-site
$12/hr–$18/hr
Company Description Pay Rates Starting between: $12.50 - $18.23 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Skills: Janitorial maintenance, Cleaning, Facility maintenance, Customer service, General repair
Harrisburg, Pennsylvania, United States · On-site
$11/hr–$15/hr
Company Description Pay Rates Starting between: $11.60 - $15.70 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are th…
Skills: Guest service, Cash register operation, Inventory maintenance, Sales transactions, Computer literacy
Harrisburg, Pennsylvania, United States · On-site
Join our team as we seek skilled Radiology Technologists! The ideal candidate will possess a strong focus on patient care, thrive in collaborative environments, and excel in fast-paced settings. In this role, you'll coll…
Skills: Radiology, Patient care, Imaging, Diagnostic imaging, Clinical collaboration
Harrisburg, Pennsylvania, United States · On-site
UPMC Pinnacle is looking for a casual ECMO Specialist to join their dedicated team in Harrisburg, PA. As assigned, an Extracorporeal Membrane Oxygenator (ECMO) Specialist performs, under the supervision of a licensed phy…
Skills: ECMO, Cardiopulmonary support, Patient care, Critical care, Hemodynamic monitoring
Harrisburg, Pennsylvania, United States · On-site
Purpose: This position has the responsibility and accountability for accurately performing phlebotomy and specimen collection of inpatients and/or outpatients. Samples collected by the phlebotomist are used for laborator…
Skills: Phlebotomy, Specimen collection, Venipuncture, Heelstick, Fingerstick
Chambersburg, Pennsylvania, United States · On-site
Job Summary: Medical Diagnostic Laboratories (MDL), a member of Genesis Global Group, is a CLIA certified clinical laboratory with multiple state licensing, specializing in state of the art, automated DNA based molecular…
Skills: Sales, Territory management, Customer relations, Communication, Multi-tasking
M&T Bank
Harrisburg, Pennsylvania, United States • On-site
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The Universal Banker provides exceptional customer service and sales support across multiple branch locations while managing daily operational tasks. They are responsible for identifying customer needs, resolving issues, and promoting digital banking solutions to enhance the overall customer experience.
Candidates must have a high school diploma or equivalent and at least one year of experience in retail sales, customer service, or telesales. The role requires the ability to travel between branches, strong communication skills, and proficiency with internet-based technology.
Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer appointments scheduled by customers and/or branch team as well as walk-in appointments to identify customer needs; refers complex customer needs to the appropriate team member/partner. Float Universal Banker will frequently travel to different branches within a designated area to assist branch staff as needed.
Educate customers and explain features and benefits of Consumer and Business Banking solutions; make recommendations based on the customer’s identified needs.
Engage customers in a variety of ways to bank with us and provide solutions to meet their needs, encouraging and supporting the use of digital capabilities in customer interactions.
Explain the high-level criteria used to decision loan applications.
Complete servicing-related responsibilities specific to Consumer and Business Banking customer relationships and lead with inquiries to identify opportunities to solve for other banking needs.
Follow the Bank’s sales process and provide simplified, customer-focused advice and guidance.
Proactively reach out to customers to contribute to the retention and expansion of all Consumer and Business Banking relationships.
Adhere to established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to solve their banking needs.
Introduce appropriate banking partner when servicing needs present an opportunity for a product solution.
Assist and stay current with the Consumer and Business Banking AML (Anti-Money Laundering), BSA (Bank Secrecy Act) and KYC (Know Your Customer) processes and related activities. Identify and escalate cases of suspected fraud.
Resolve and accurately log all customer complaints in the appropriate system.
Review, approve and help resolve Consumer and Business Banking customer overdrafts.
Accurately complete customer transactions.
Complete related operational activities required by assigned branch, including documenting interactions and appointments with customers using the appropriate system.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Responsible for meeting and maintaining registration requirements under the Federal SAFE Act.
Complete other related duties as assigned.
The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner. The position is a key driver of sales and the customer experience within the branch. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company’s culture and brand. In functioning in multiple capacities within the branch, it is important for the jobholder to be adaptable to service any and all banking needs of the customer, inclusive of new account opening or loan origination, problem resolution, video conferencing and processing of transactions.
Not Applicable
High school diploma or equivalent (GED) and a minimum of 1 year’s proven retail sales, call center, customer service, or telesales experience
Ability to easily travel between branches on an as needed basis
Strong verbal communication skills
Strong interpersonal skills
Ability to interact with varying customers (consumer to small business)
Ability to effectively handle difficult customer conversations
Well-organized
Proven time management skills
Proven prioritization skills
Ability to work under critical time constraints in a team environment
Proficiency with internet user-level technology
Bilingual based on branch needs
Proven referral and/or sales ability
Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighting 5 lbs. to 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face-to-face work environment
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.68 - $31.14 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.Great companies have an enduring sense of purpose. At M&T Bank, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. Founded in 1856 in Buffalo, NY we are now a top 11 full-service US-based commercial bank with a retail footprint across the east coast and wealth services available nationwide and abroad. As a bank, we offer advice, guidance, expertise, and solutions across the entire financial spectrum that combines M&T’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. We are a community-minded organization with more than 170 years of experience. We serve customers, community, and colleagues whether they be across the street, across the state or across the country. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values drive the work we do – integrity, ownership, collaboration, curiosity, candor and we seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.
Offices: 345 Main St., Buffalo, New York 14203, US · 1 Light St., Baltimore, Maryland 21202, US · 1100 N. Market St., Wilmington, DE 19801, US
