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Gurugram, Haryana, India · Hybrid
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Facilitate Agile ceremonies and coach multiple cross-functional teams to deliver high-quality technology solutions predictably. Partner with product owners and stakeholders to manage backlogs, remove delivery barriers, and use data metrics to drive continuous improvement.
Requires a bachelor's degree or equivalent experience and at least five years of technology delivery experience, specifically as a Scrum Master. Must be proficient in Agile/Scrum/Kanban methodologies and experienced with tools like Jira or Azure DevOps.
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
AHEAD is seeking a Senior Scrum Master to enable multiple Agile teams within Enterprise Engineering. This role combines delivery leadership, facilitation, coaching, and continuous improvement to help cross-functional teams deliver valuable, high-quality technology solutions predictably.
The Senior Scrum Master will partner closely with product owners, engineering leaders, developers, quality engineers, and business stakeholders. They will foster team ownership, remove delivery barriers, improve cross-team coordination, and use data to strengthen execution. This is an individual-contributor role requiring influence across technical and business teams.
\nDuties & Responsibilities:Facilitate sprint planning, daily stand-ups, backlog refinement, sprint reviews, retrospectives, and other Agile working sessions across multiple teams.
Coach teams in Agile principles, Scrum practices, estimation, capacity planning, definition of ready, and definition of done.
Help teams become self-organizing, accountable, and focused on delivering measurable business value.
Partner with product owners to maintain healthy, prioritized backlogs aligned with product roadmaps and business objectives.
Identify, track, and remove impediments that affect delivery, escalating systemic issues when necessary.
Coordinate dependencies, risks, releases, and delivery commitments across Enterprise Engineering teams.
Use delivery metrics—including velocity trends, cycle time, throughput, predictability, and work-in-progress—to identify improvement opportunities.
Communicate delivery health, risks, dependencies, and actionable insights to stakeholders and leadership.
Promote engineering practices that support quality, sustainable delivery, and operational readiness.
Foster transparency, psychological safety, constructive conflict resolution, and healthy team dynamics.
Lead continuous-improvement initiatives and ensure retrospective actions produce measurable results.
Mentor Scrum Masters and contribute reusable practices, standards, and learning across Agile Operations.
Support organizational change and the continued maturity of AHEAD’s Agile operating model.
Other job duties as assigned
Bachelor’s degree in Computer Science, Information Technology, Business, or a related field, or equivalent professional experience.
At least five years of experience in technology delivery, including substantial experience as a Scrum Master or Agile delivery leader.
Demonstrated experience supporting multiple cross-functional software, platform, SaaS, automation, or enterprise application teams.
Strong knowledge of Agile principles, Scrum, Kanban, software delivery lifecycles, and continuous-improvement practices.
Experience using Azure DevOps, Jira, Rally, or a comparable Agile lifecycle-management platform.
Experience managing cross-team dependencies, delivery risks, and stakeholder expectations.
Proven facilitation, coaching, mentoring, conflict-resolution, and problem-solving capabilities.
Strong written and verbal communication skills, including the ability to engage technical contributors and senior stakeholders
Certified ScrumMaster, Professional Scrum Master, PMI Agile Certified Practitioner, or comparable certification.
Experience working with Salesforce or other enterprise SaaS development teams.
Familiarity with DevOps, release management, CI/CD, quality automation, and modern engineering practices.
Experience supporting distributed or globally located teams.
Experience introducing delivery metrics and coaching teams to use data constructively.
Familiarity with Microsoft 365 and enterprise collaboration tools
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
Paid time off and company holidays, along with additional leave benefits as per policy
Flexible work arrangements, supporting work-life balance
Learning and development opportunities to support continuous growth and upskilling
Employee wellness initiatives and programs focused on physical and mental well-being
Retirement and statutory benefits in line with India regulations
Inclusive and people-first culture, with a strong focus on collaboration and ownership
Accelerate Your Impact
AHEAD accelerates strategy into execution by engineering integrated solutions across infrastructure, applications, data, and security. We modernize platforms and workflows, applying AI to unlock the full impact of people and technology—building what others only blueprint.
Offices: 444 W Lake St, 30th Floor, Chicago, Illinois 60606, US · 1117 Perimeter Center, W406, Atlanta, Georgia 30338, US · 4031 Aspen Grove Dr, Suite 240, Franklin, Tennessee 37067, US · 5151 Pfeiffer Rd, Suite 250, Blue Ash, Ohio 45242, US · 2000 Crow Canyon Place, Suite 250, San Ramon, CA 94583, US
