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Full-time
Competitive salary, 25 days annual leave, Holiday purchase scheme, Pension plan, Life assurance, Employee assistance program
Posted 15d ago
~40 hrs/week
Responsibilities
The Operations Coordinator will manage engineer scheduling, process timesheets, and handle service job coordination for the Industrial Refrigeration division. They will also support customer communication, invoicing, and ensure compliance with EHS and FGAS standards.
Requirements
The ideal candidate possesses strong organizational and communication skills with a proactive, team-oriented mindset. Previous experience in a service or engineering environment and technical knowledge of refrigeration systems are considered beneficial.
Full job description
Bellshill, Scotland | Full-Time | Onsite
We are looking for a Service Coordinator to support our Industrial Refrigeration (IREF) division. You’ll play a key role in coordinating service operations, managing engineer schedules, and supporting customer delivery across maintenance, reactive, and project work.
What we offer
Competitive Salary: Reflecting your skills and experience • Generous Leave: 25 days annual leave (pro-rated in hours) • Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave • Comprehensive Benefits: o Pension plan (up to 7% employer match) o Life assurance o Employee assistance program o Referral scheme • Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts • Career Development: Extensive growth and advancement opportunities
What you’ll do:
Coordinate engineer scheduling and manage utilisation • Process timesheets and maintain planner systems • Raise jobs (maintenance, quoted, and reactive works) • Order parts and manage work-in-progress (WIP) • Communicate with customers and obtain purchase orders • Support invoicing, quotations, and KPI tracking • Maintain training records and support compliance (EHS, FGAS)
What we’re looking for:
Must-Have: • Strong organisational and prioritisation skills • Customer-focused with excellent communication skills • Ability to work independently in a fast-paced environment • Proactive, positive, and team-oriented mindset • Willingness to learn and adapt
Nice-to-Have:
• Experience in a similar service or engineering environment • Technical knowledge or exposure to refrigeration systems
About Johnson Controls
Johnson Controls, a global leader in thermal management, mission‑critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry‑leading field organization, we elevate customer performance, turn goals into real‑world results and help move society forward.
Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency and decarbonization. We help our customers use energy more productively, reduce carbon emissions and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing and higher education.
For more than 140 years, Johnson Controls has been delivering performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turning goals into real-world results and helping move society forward.
Visit johnsoncontrols.com for more information.
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EngineeringManufacturing OperationsSalesBuilding AutomationFire & Hazard ProtectionIndustrial RefrigerationHVACSecurityand SustainabilitySmart Building