Dublin, Ohio, United States · On-site
Apex Plumbing, Electric, Heating, and Air is a fast-growing residential plumbing company in Columbus, Ohio. We believe in providing outstanding customer service and endless opportunity for our team members. We are specia…
Skills: Customer Service, Phone Communication, Order Management, Dispatching, Appointment Scheduling
Dublin, Ohio, United States · On-site
$18/hr–$21/hr
RH Outlets play a vital role in our integrated ecosystem, offering an elevated experience that redefines luxury value in the home furnishings space. With more than 40 locations across North America and Europe, our Outlet…
Skills: Facility Maintenance, Housekeeping Operations, Preventive Maintenance, OSHA Compliance, HAZMAT Standards
Dublin, Ohio, United States · On-site
With offices in Illinois, Wisconsin, Indiana, and Ohio, Pepper Construction is a national general contracting and construction management firm that primarily serves the private sector. Pepper Construction provides client…
Skills: Delivery Driving, Commercial Construction, Building Materials Knowledge, CDL Class A, Vehicle Operation
Dublin, Ohio, United States · On-site
With offices in Illinois, Wisconsin, Indiana, and Ohio, Pepper Construction is a national general contracting and construction management firm that primarily serves the private sector. Pepper Construction provides client…
Skills: Project Management, Budgeting, Value Engineering, Subcontractor Coordination, Contract Negotiation
Dublin, Ohio, United States · On-site
With offices in Illinois, Wisconsin, Indiana, and Ohio, Pepper Construction is a national general contracting and construction management firm that primarily serves the private sector. Pepper Construction provides client…
Skills: Commercial Door Hardware Installation, Crew Leadership, Blueprint Reading, Hardware Scheduling, ADA Compliance
Dublin, Ohio, United States · On-site
With offices in Illinois, Wisconsin, Indiana, and Ohio, Pepper Construction is a national general contracting and construction management firm that primarily serves the private sector. Pepper Construction provides client…
Skills: Project Management, Budgeting, Value Engineering, Subcontractor Management, Project Scheduling
Dublin, Ohio, United States · On-site
With offices in Illinois, Wisconsin, Indiana, and Ohio, Pepper Construction is a national general contracting and construction management firm that primarily serves the private sector. Pepper Construction provides client…
Skills: Project Management, Budgeting, Value Engineering, Subcontractor Coordination, Project Scheduling
Dublin, Ohio, United States · On-site
With offices in Illinois, Wisconsin, Indiana, and Ohio, Pepper Construction is a national general contracting and construction management firm that primarily serves the private sector. Pepper Construction provides client…
Skills: Project Management, Budgeting, Value Engineering, Subcontractor Management, Project Scheduling
Dublin, Ohio, United States · On-site
With offices in Illinois, Wisconsin, Indiana, and Ohio, Pepper Construction is a national general contracting and construction management firm that primarily serves the private sector. Pepper Construction provides client…
Skills: Project Management, Budgeting, Value Engineering, Subcontractor Management, Project Scheduling
Dublin, Ohio, United States · On-site
With offices in Illinois, Wisconsin, Indiana, and Ohio, Pepper Construction is a national general contracting and construction management firm that primarily serves the private sector. Pepper Construction provides client…
Skills: Concrete Pouring, Form Building, Subgrade Grading, Concrete Finishing, Waterproofing
Dublin, Ohio, United States · On-site
Company Description Welcome to Flyin Brian Pizza, LCC doing business as Domino's! Locally owned and operating stores in the greater Columbus, OH area. 90% of our franchisees started as drivers, including this one, back i…
Skills: Driving, Customer Service, Time Management, Navigation, Product Preparation
Dublin, Ohio, United States · On-site
Company Description Welcome to Flyin Brian Pizza, LCC doing business as Domino's! Locally owned and operating stores in the greater Columbus, OH area. 90% of our franchisees started as drivers, including this one, back i…
Skills: Customer Experience, Team Leadership, Cost Management, Store Operations, Pizza Making
Dublin, Ohio, United States · On-site
$52k–$75k/yr
Company Description Welcome to Flyin Brian Pizza, LCC doing business as Domino's! Locally owned and operating stores in the greater Columbus, OH area. 90% of our franchisees started as drivers, including this one, back i…
Skills: Judgment, Leadership, Mathematics, Multitasking, Restaurant Management
Dublin, Ohio, United States · On-site
Company Description Welcome to Flyin Brian Pizza, LCC doing business as Domino's! Locally owned and operating stores in the greater Columbus, OH area. 90% of our franchisees started as drivers, including this one, back i…
Skills: Driving, Customer Service, Time Management, Navigation, Product Preparation
Dublin, Ohio, United States · Hybrid
$150k–$155k/yr
Welcome to Verdantas, where innovation meets sustainability, and your career finds purpose! At Verdantas, we’re redefining environmental consulting and sustainable engineering through our use of cutting-edge modeling and…
Skills: M&A IT Integration, Program Management, Project Management, Due Diligence, Digital Transformation
Dublin, Ohio, United States · Hybrid
You can’t make an iconic Wendy’s® Baconator® without bacon. Want to be the person behind the scenes making it possible? QSCC is hiring a Manager – Procurement to lead our pork, fish, and ingredients categories—playing a …
Skills: Strategic Sourcing, Category Management, Supplier Relationship Management, Cost Optimization, Commodity Expertise
Dublin, Ohio, United States · On-site
Club Location: The Club at Tartan Fields - Dublin, OH Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of un…
Skills: Mowing, Trimming, Top Dressing, Turf Treatment, Bunker Maintenance
Dublin, Ohio, United States · On-site
$14/hr–$17/hr
Retail Sales Associate – Part-time We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help peo…
Skills: Customer Service, Retail Sales, Cash Handling, Visual Merchandising, Consultative Selling
Dublin, Ohio, United States · On-site
Summary: We are seeking a highly analytical Financial Analyst to support Bound Tree’s finance team. This role will develop and communicate financial and sales performance insights that help leaders make better busi…
Skills: Financial Analysis, Forecasting, Variance Analysis, Sales Commission Calculation, Data Visualization
Dublin, Ohio, United States · On-site
$55k–$60k/yr
What you’ll do… Are you an experienced Dental Operations Manager ready to make a significant impact? Great Expressions Dental Centers is seeking a highly skilled and seasoned professional to join our growing…
Skills: Dental Operations Management, Patient Care, Leadership, Detail Orientation, Strategic Planning
Dublin, Ohio, United States • On-site
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The role focuses on managing inbound customer calls and creating a high-quality customer experience by building orders in the operating system. Additional duties include dispatching plumbers, rescheduling appointments, and following up with customers to ensure service satisfaction.
Candidates must have a high school diploma and at least 2 years of experience in a high-volume customer service role. Proficiency in Microsoft Office and Gmail Suite is highly preferred, and the ability to pass drug and background checks is required.
Apex Plumbing, Electric, Heating, and Air is a fast-growing residential plumbing company in Columbus, Ohio. We believe in providing outstanding customer service and endless opportunity for our team members.
We are specially looking for a Customer Service Representative to join our Columbus Office. The ideal candidate will be versatile, highly motivated, detail orientated and be able support clients and our staff.
At Apex we believe we an exciting years in front of us. The people we bring on now will have opportunities to advance their careers through additional education, unique bonus opportunities, and promotional opportunities as we achieve our growth goals. At Apex we believe the mountain grows underneath our team, so as the company grows so does the opportunity for our team!
At Apex we are not looking for the person who just comes to their job every day, we are looking for the person who is building their career and wants to reach for the stars every day!
Position Description:
Our Customer Service Representative position will specifically focus on creating a 5 Star Experience for our customers. The Customer Service Representative will manage inbound customer calls, understand our customer needs, build the order in our operating system, and then follow with customers after the service to ensure we delivered on our 5 Star Promise. Additional possible duties, include, but are not limited to; dispatching plumbers, appointment rescheduling, communicating with Payroll and following up on unsold estimates
Critical Success Factors:
- Motivation, tenacity and attention to detail
- Abide by the system we provide and focus on customer service
- Meet and exceed individual performance metrics
- Always maintain and clean and organized workspace.
- Build trust and confidence with clients and our team
- Maintain a professional appearance
- Maintain Professional Demeanor
- High school diploma, or equivalent required.
- Must be able to pass drug testing and background checks.
- At least 2 years’ experience in a high-volume Customer Service role
- Outstanding phone-based customer service skills
- Knowledge Service Titan is preferred but not required.
- Knowledge of Microsoft Office Package Highly Preferred
- Knowledge to Gmail Suite Highly Preferred
- Ability to manage multiple projects at any given time and as well as a diverse, free flowing task list
- Ability to easily connect with people in person as well as over the phone, email and social media
Prior Home Services Experience Would be Ideal!
Your home deserves the best! Our commitment to our customers is to provide 5 star service. "The Pros Who Knows"
Apex Pros is Ohio's trusted home service company. We provide full-service plumbing, electric, heating, and air conditioning services for residential and commercial customers. Rest easy knowing we’re here for our customers no matter what. If you’re not happy with your service, we’ll make it right!
Offices: 6663 Huntley Rd Suite M, Columbus, Ohio 43229, US · 5450 Far Hills Ave, 209, Dayton, Ohio 45429, US
