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Description Job Title: Event Sales Manager Employment Status: Full-Time (Exempt) Reports to: Events Director Role Summary: The Events Manager is responsible for driving private event sales, overseeing event execution, an…
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Elephante Dallas LLC
Dallas, Texas, United States • On-site
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The Events Manager is responsible for driving private event revenue through proactive sales, lead management, and relationship building across Dallas venues. They oversee the entire event lifecycle from initial inquiry and customized proposal creation to on-site execution and post-event financial reporting.
Candidates should have 2+ years of experience in hospitality or luxury event sales and a strong understanding of food and beverage operations. Proficiency in Tripleseat and Toast POS is preferred, along with the ability to work a flexible schedule including weekends and evenings.
Description
Job Title: Event Sales Manager
Employment Status: Full-Time (Exempt)
Reports to: Events Director
Role Summary: The Events Manager is responsible for driving private event sales, overseeing event execution, and expanding Wish You Were Here Group’s presence within the Dallas market. This role serves as both a strategic sales leader and operational liaison, managing the full event lifecycle from lead generation and client development through event completion and post-event reporting.
The ideal candidate is highly organized, hospitality-driven, sales-oriented, and experienced in cultivating relationships within the corporate, social, luxury, and community event sectors. This individual will play a key role in establishing the Dallas venues as premier destinations for private dining, large-scale events, brand activations, and hospitality experiences.
Key Responsibilities:
? Drive private event revenue across all Dallas venues through proactive lead management, networking, relationship building, and outbound sales efforts.
? Respond to all inbound event inquiries in a timely and professional manner, ensuring a high conversion rate from inquiry to booked event.
? Build and maintain relationships with corporate clients, agencies, concierges, hotels, local businesses, and community partners to generate recurring business opportunities.
? Identify opportunities to increase event revenue through strategic upselling, venue buyouts, custom experiences, food & beverage enhancements, and brand partnerships.
? Represent Wish You Were Here Group at networking events, tastings, venue tours, and community functions to increase market visibility and awareness.
? Support the execution of on-site marketing initiatives and promotional campaigns across all Dallas venues.
? Coordinate with the marketing team to prepare and deploy printed collateral, signage, and other in-venue marketing materials.
? Provide on-site support for influencer events, brand activations, media dinners, and other marketing initiatives to ensure seamless execution.
? Build relationships with local hotel concierges and community partners to drive awareness and generate private event referrals.
? Ensure all guest-facing marketing materials, including postcards, check presenters, and promotional collateral, are current and properly displayed.
? Lead clients through the event planning process from initial inquiry through execution, ensuring a seamless and elevated hospitality experience.
? Conduct site tours and client meetings while presenting venues in a polished, sales-focused, and hospitality-driven manner.
? Create customized proposals, event estimates, menus, and contracts tailored to each client’s needs and event objectives.
? Maintain consistent communication with clients regarding timelines, logistics, floorplans, catering selections, rentals, entertainment, and operational requirements.
? Ensure all event details are accurately documented within Tripleseat and communicated internally across departments.
? Oversee all Banquet Event Orders (BEOs) and event documentation to ensure operational accuracy and preparedness.
? Collaborate closely with culinary, operations, marketing, and venue management teams to ensure seamless event execution.
? Attend and lead weekly event meetings with venue leadership teams to review upcoming programming and operational needs.
? Be present onsite for key events, installations, buyouts, VIP experiences, and large-scale activations to ensure execution aligns with company standards.
? Proactively problem-solve and manage last-minute changes while maintaining a calm, solution-oriented approach.
? Maintain accurate event records, contracts, deposits, invoices, and final billing within Tripleseat and company systems.
? Oversee post-event reconciliation and closeout processes, ensuring timely and accurate financial reporting.
? Track sales performance, booking pace, lead sources, conversion rates, and monthly event revenue reporting.
? Ensure all event menus, collateral, proposal templates, and venue materials remain current and aligned with brand standards.
? Assist in developing and refining operational procedures, sales systems, and event workflows as the Dallas market continues to expand.
Requirements
Qualifications:
? 2+ years of experience in hospitality sales, private events, luxury events, restaurant events, or venue management preferred.
? Proven ability to drive sales and successfully manage multiple high-level events simultaneously.
? Strong understanding of hospitality operations, food & beverage service, and luxury guest experiences.
? Exceptional communication, negotiation, and client relationship management skills.
? Highly organized with strong attention to detail and follow-through.
? Experience with Tripleseat, Toast POS, Google Workspace, and CRM/event management systems preferred.
? Ability to work independently while also collaborating effectively across departments.
? Professional, polished, and hospitality-driven demeanor.
? Flexible schedule with availability for evenings, weekends, and onsite event support as needed.
Physical Demands:
? Must be able to stand, lift and bend for extended periods of time.
? Must be able to bend and lift to 50 lbs.
? Role may include job duties or tasks requiring repetitive motion.
? Exposure to hot kitchen elements or cleaning materials.
? Must be able to work and remain focused in a fast-paced and ever-changing environment.
? Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.
