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Entry level
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$46/hr–$70/hr
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City of Rochester, New York, United States · On-site
$26/hr–$34/hr
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City of Rochester, New York, United States · On-site
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City of Rochester, New York, United States · On-site
$46/hr–$70/hr
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City of Rochester, New York, United States · On-site
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City of Rochester, New York, United States · On-site
$25/hr–$35/hr
Senior
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$17/hr
Full-time, Part-time
high school
Posted 18d ago
~38 hrs/week
Responsibilities
The Wares Processor is responsible for sorting, pricing, and tagging donated items to meet daily production goals. They also maintain the sales floor, provide friendly customer service, and ensure the workspace remains clean and safe.
Requirements
Candidates should have basic reading and writing skills and the ability to communicate effectively with customers and team members. A high school diploma or GED is preferred, along with the ability to perform physical tasks like lifting and standing for extended periods.
Full job description
Do you enjoy hands-on work and take pride in turning donated items into great finds for the community? Join Goodwill of the Finger Lakes, where our mission is elevating people, community, and planet for a good today and a better tomorrow. As a Wares Processor, you play a vital role in bringing that mission to life by preparing donated items for our retail stores—supporting store success while helping fund programs and services that strengthen our region.
What You’ll Do
Sort and assess hard line products (housewares, décor, small appliances, and more) based on quality standards
Price, tag, and label merchandise accurately using our established pricing guides
Meet daily and bi-weekly production goals by efficiently processing items
Maintain strong knowledge of hard line merchandise and continuously build product expertise
Stock and organize merchandise on the sales floor as needed
Provide friendly, respectful customer service and assist with customer concerns in accordance with store policies
Keep workstations, sales areas, and shared spaces clean, safe, and organized
Follow all safety procedures when handling merchandise and equipment
Work collaboratively as a positive, supportive member of the store team
Assist with additional duties as assigned and cross-train in other areas as needed
Production Expectations
This role includes production goals tied to hours worked and is eligible for our production incentive program, which rewards team members for exceeding established production standards.
For a standard 37.5-hour workweek, the sales production goal is $8,000 every two weeks, with adjusted expectations for part-time schedules:
20 hours/week: $4,267 every two weeks
25 hours/week: $5,333 every two weeks
30 hours/week: $6,400 every two weeks
37.5 hours/week: $8,000 every two weeks
What We’re Looking For
High school diploma or GED preferred
Previous retail or production experience preferred, but not required
Ability to communicate clearly with customers and coworkers
Basic reading and writing skills for policies, labels, and routine reports
Willingness to learn, receive feedback, and contribute ideas
Work Schedule & Availability
Must be available to work evenings, weekends, and holidays (our stores are closed Christmas day, Thanksgiving Day, and Easter)
Flexible availability is required
Work Environment
This role is primarily based in a retail store and donation processing area, which may feel similar to a warehouse environment. Some work outside may be required when receiving donations.
Physical Requirements
Standing and walking for extended periods
Frequent lifting, pushing, and pulling of items (up to 25 lbs routinely, heavier with assistance)
Regular bending, reaching, crouching, and kneeling
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Why Work at Goodwill of the Finger Lakes?
When you work at Goodwill, you’re doing more than stocking shelves—you’re helping to create opportunity in our community. We value teamwork, respect, and growth, and we are committed to living our BLUE values every day.
At Goodwill, your work matters. Every item you process, every customer you help, and every shift you work supports our mission of elevating people, community, and planet for a good today and a better tomorrow. If you’re looking for meaningful work in a supportive, values‑driven environment, you’ll find it here.
Goodwill of the Finger Lakes is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Related keywords
Donation ProcessorWaresRetailProductionInventoryMerchandisingHousewaresSafetyCustomer ServiceNon-profitSortingPricingTaggingWarehouse EnvironmentProduction GoalsIncentive Program
We are a caring, person centered not-for-profit organization that does a lot of good in the communities we serve.
Industry
Retail
Company size
501-1,000 employees
Founded
1911
Headquarters
Rochester, New York
LinkedIn followers
2,054
Elevating people, community, and planet for a good today and better tomorrow.
Offices: 422 S Clinton Ave, Rochester, New York, US · 500 S Clinton Ave, Rochester, New York 14620, US · 451 S Clinton Ave, Rochester, New York, US · 1807 Nathaniel Poole Trail, Brockport, New York 14420, US · 50 Webster Commons Blvd, Webster, New York 14580, US
Not for ProfitCustomer ServiceDonated Goods RetailJob TrainingCommunity AssistanceVision RehabilitationCircularityEducationand ManufacturingNon Profit