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City of Edinburgh, Scotland, United Kingdom · On-site
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Lead the day-to-day operations of airport lounge facilities, ensuring premium customer service and operational excellence. Manage staffing, food hygiene standards, and legislative compliance while acting as the senior point of contact on site.
Requires a solid background in hospitality with proven experience managing catering teams and budgets. Candidates should possess strong leadership skills and ideally hold a Food Hygiene Level 3 certification.
For airports, for partners, for people. We are CAVU.
Formed from the union of MAGO, MAG USA and our network of direct-to-consumer brands - who together drive market leading passenger spend for airports across the world - we have combined our resources to address evolving passenger needs today and exceed them as we move forward into tomorrow.
From our revenue accelerating single platform technology, Propel, through to our world class hospitality venues including Hangar, 1903, Proof65 and Escape Lounges - our solutions make travel more seamless and enjoyable for passengers and more profitable for our clients and partners.
Our name is taken from the aviation, meteorology term, ‘Ceiling and Visibility Unlimited’, which designates the perfect flying condition.
More than just a name, CAVU is our mindset. It represents all that we stand for. Our proud aviation heritage, our drive to push boundaries, and the very essence of what we do: creating seamless, enjoyable travel experiences for airport passengers.
Together, we can reach new heights. Together, we are CAVU
We are currently recruiting for an experienced and motivated Duty Manager to join our Airport Hospitality Team. This is an exciting opportunity to play a key leadership role within a fast-paced, customer-focused airport environment, ensuring the smooth day-to-day operation of our lounge facilities. As Duty Manager, you will lead and support operational teams, deliver exceptional customer service, maintain the highest standards of food safety and compliance, and act as the senior point of contact for both customers and colleagues. You will be instrumental in creating a welcoming and premium experience for our guests while driving operational excellence across all aspects of the lounge.
As a CAVU employee you will have access to some great benefits including:
How do I apply?
Please submit your up-to date CV and a covering letter detailing how you meet the role criteria.
Equal Opportunities & Reasonable Adjustments
We’re building something brilliant at CAVU: a diverse team of people who reflect the global customer base that we serve. We’re proudly part of MAG and together we’re on a mission to be number one in our industries, and that takes talent in all its forms. With so many exciting roles across businesses, there’s space for your unique strengths to shine.
Whether this is your first role or your next big step, we want to hear from you, even if you don’t think you tick every box. What matters most is what you bring.
We’re proud to be a UK Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We’re committed to helping you perform at your best.
At MAG and CAVU, every journey matters. Our Colleague Communities play a big part in that: Women’s Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
Manchester Airports Group is the largest UK airport operator for Manchester, London Stansted and East Midlands Airports.
Manchester Airports Group (MAG) is the UK’s largest airports group. Collectively, MAG owns and operates three UK airports – Manchester, London Stansted, and East Midlands – alongside digital travel services business, CAVU. Last year 54m passengers flew through our airports, and we contributed more than £8bn to the UK economy. MAG directly employs 7,000 people and supports more than 40,000 jobs across the supply chain. We understand airports and air travel better than anyone. Our impact spans the length of the UK, with around 70% of the population living within a two-hour journey of a MAG airport. By working with a wide range of airlines to forge long-term partnerships that maximise the choice and value available to passengers, we have grown a large route network that connects people and businesses to the globe. Looking ahead, we are ambitious and focused on making the future of travel better. We are investing in our airports to launch new routes, and give our passengers the best experience. In CAVU, we are using MAG’s decades of aviation experience and industry-leading consumer insights to revolutionise airport travel. And, running through everything we do, we are working confidently towards a sustainable future and achieving net zero for aviation by 2050.
Offices: Olympic House, Manchester Airport, Manchester, M90 1AA, GB · Castle Donington, Derby, DE74 2SA, GB · Enterprise House, Bassingbourn Road, Stansted, Essex, Essex CM24 1QW, GB
