City of Edinburgh, Scotland, United Kingdom · Hybrid
Posting Date 07/17/2026 2476 Swedesford RdSTE 150, Malvern, Pennsylvania, 19355-1456, United States of America Analyst II, Customer Experience Process - ServiceNow/CCaaS General Purpose of the Job An Analyst II of Custom…
Skills: ServiceNow ITSM, CCaaS, Data Analysis, Process Improvement, Meeting Facilitation
City of Edinburgh, Scotland, United Kingdom · Hybrid
Ecommerce Trading Manager At TBCo, we create easy-to-style statement pieces designed to make an impact. As a B Corp certified brand, we believe in responsible retail, high-quality natural materials, and products that emp…
Skills: Ecommerce Trading, Site Merchandising, Pricing Strategy, Data Analysis, Shopify
AbbottCity of Edinburgh, Scotland, United Kingdom · Remote OK
JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technolog…
Skills: Key Account Management, Sales Strategy, Stakeholder Management, Business Acumen, Analytical Skills
City of Edinburgh, Scotland, United Kingdom · On-site
We're currently recruiting in our Edinburgh City Centre (York Place) Premier Inn . Working 24 hours per week, paying up to £13.56 per hour. Front of House – Edinburgh City Centre (York Place) Premier Inn Come…
Skills: Customer Service, Front Of House, Hospitality, Communication, Cocktail Making
City of Edinburgh, Scotland, United Kingdom · On-site
ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the …
Skills: DevOps, CI/CD Pipelines, Automated Testing, Monitoring, Software Engineering
City of Edinburgh, Scotland, United Kingdom · On-site
Join Our Team as a Test Administrator in Edinburgh! Mobile Testing Solutions Ltd (“MTS”) is a global exam service provider for a variety of exam boards which also has an online exam preparation school. We're on the looko…
Skills: Exam Administration, IT Support, Customer Care, Attention To Detail, Multitasking
City of Edinburgh, Scotland, United Kingdom · Hybrid
$30k–$34k/yr
Grade UE05: £29,588 - £33,951 per annum, pro rata Edinburgh Earth Initiative / Department for Social Responsibility and Sustainability Part-time: 9 hours per week Fixed-term: 9 months from September 2026 Earth Fellows wo…
Skills: Field Sampling, Soil Sampling, Site Surveying, Chemical Analysis, Data Recording
City of Edinburgh, Scotland, United Kingdom · On-site
What you’ll be doing: Collecting stock from the warehouse using heavy roll cages (up to 15KG) to replenish a variety of items across the store, keeping our shelves clean, tidy and full of well-presented productsAlways re…
Skills: Stock Replenishment, Customer Service, Inventory Management, Date Checking, Physical Stamina
City of Edinburgh, Scotland, United Kingdom · Hybrid
Private Client Compliance Tax Assistant Manager/Manager Application Deadline: 28 August 2026 Department: Private Client Compliance Employment Type: Permanent Location: Edinburgh Description DISCOVER YOUR POTENTIAL. BUILD…
Skills: Private Client Tax Compliance, MTD Quarterly Reporting, Self-Assessment Tax Returns, Trust Accounts, Capital Gains Tax
City of Edinburgh, Scotland, United Kingdom · On-site
Company Description Join us at Farmhouse Inns, where we’re big on quality as we are with our portions, which is why our carveries slow-roast our meats for 14-hours, freshly prepare our veg, create fluffy, handmade Yorkie…
Skills: Customer Service, Drink Preparation, Food Service, Attention To Detail, Teamwork
City of Edinburgh, Scotland, United Kingdom · Hybrid
Transfer Pricing Manager Application Deadline: 31 July 2026 Department: Corporate Tax Employment Type: Permanent Location: Edinburgh Description DISCOVER YOUR POTENTIAL. BUILD YOUR CAREER. JOIN US AT AAB. AAB is a leadin…
Skills: Transfer Pricing, Project Management, Economic Analysis, Benchmarking Studies, Intercompany Financing
City of Edinburgh, Scotland, United Kingdom · On-site
Operational Support Technician I Location: Edinburgh BioQuarter Who are we? We are RoslinCT, a world-leading cell and gene therapy contract development and manufacturing organisation creating cutting-edge therapies that …
Skills: GMP Clean Room Operations, Laboratory Cleaning, Inventory Management, Data Recording, Equipment Monitoring
City of Edinburgh, Scotland, United Kingdom · On-site
$13/hr–$14/hr
Company Description Benugo are looking for a Chef De Partie to join the team at the Edinburgh Castle. Working as a Chef De Partie for Benugo will require you to be an ambassador for this brand and deliver food that creat…
Skills: Food Preparation, Kitchen Management, Mentoring, Food Hygiene, Health And Safety Compliance
City of Edinburgh, Scotland, United Kingdom · On-site
$13/hr–$14/hr
Company Description Benugo are looking for a Chef De Partie to join the team at the Edinburgh Castle. Working as a Chef De Partie for Benugo will require you to be an ambassador for this brand and deliver food that creat…
Skills: Food Preparation, Kitchen Management, Mentoring, Food Hygiene, Health And Safety Compliance
City of Edinburgh, Scotland, United Kingdom · On-site
Quality Control Analyst I – Analytical Location: Edinburgh BioQuarter Who are we? We are RoslinCT, a world-leading cell and gene therapy contract development and manufacturing organisation creating cutting-edge therapies…
Skills: Flow Cytometry, Endotoxin Testing, GMP, Assay Design, Tissue Culture
QA ApprenticeshipsCity of Edinburgh, Scotland, United Kingdom · On-site
Start your career at Shepherd & Wedderburn as a Digital Support Apprentice! Looking for an apprenticeship to kick start your career? Join Shepherd & Wedderburn, a leading UK law firm, as a Digital Support Apprentice in E…
Skills: Financial transactions, Accounts payable, Data analysis, Microsoft Office, Excel
City of Edinburgh, Scotland, United Kingdom · Hybrid
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work he…
Skills: Landscape Architecture, Urban Regeneration, Public Realm Design, Project Management, AutoCAD
City of Edinburgh, Scotland, United Kingdom · Hybrid
We are EDP, a global energy company present in around 29 markets with a particular emphasis on renewable energies. With more than 45 years of experience, we have been consolidating a relevant presence on the world energy…
Skills: Business Development, Project Execution, Stakeholder Management, Renewable Energy Development, M&A
LeonardoCity of Edinburgh, Scotland, United Kingdom · Hybrid
$44k–$62k/yr
Job Description: Salary Range: Senior Engineer £44,171 - £56,000 Principal Engineer £53,269 - £62,000 Where this vacancy is being recruited across more than one grade, the successful candidate will be appointed to a spec…
Skills: Mechanical Design, 3D CAD, PTC Creo, FEA, GD&T
City of Edinburgh, Scotland, United Kingdom · On-site
The Role SysGroup is hiring a Senior Cyber Security Engineer specialising in privileged access management, with CyberArk as the core platform. This is the senior tooling and identity specialist role in the Cyber Security…
Skills: CyberArk, Privileged Access Management, Zscaler, EDR, SIEM
City of Edinburgh, Scotland, United Kingdom • Hybrid
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Manage operational processes for conversational technologies in contact centers with a focus on ServiceNow ITSM practices. Lead process improvement projects, analyze data to drive narratives, and collaborate cross-functionally on AI tools like Nice Copilot and NowAssist.
Requires 2-4 years of IT or analytical experience and proficiency with the ServiceNow ITSM platform and Microsoft 365. An ITIL Foundations Certification is required, while a Lean Six Sigma Yellow Belt is preferred.
An Analyst II of Customer Experience Process has an advanced understanding of all processes governed by CX Process Management, with a strong focus on ITSM practices within the ServiceNow platform. The Analyst II can explain processes and their value, is a champion of services provided by the team, and is an advocate for the customer experience. This particular position will focus on ongoing operational management of conversational technologies for contact centers.
The Analyst II may perform regular assignments such as data analysis, responding to/actioning customer feedback, supporting system updates, and implementing improvements to internal processes and/or workflows using our support tools. The Analyst II leads, coordinates, and participates in projects, and reports to the Supervisor of Process Management.
What We’ll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
#LI-SM5
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
DaVita means “to give life,” reflecting our proud history as leaders in dialysis—an essential, life-sustaining treatment for those living with end stage kidney disease (ESKD). Today, our mission is to minimize the devastating impacts of kidney disease across the full spectrum of kidney health care. At DaVita, we’re a community first and a company second. We care for our teammates with the same intensity with which we care for our patients—and encourage our teammates to bring their hearts to work. That is, we can be the same people inside and outside of work because for us, it’s not work, it’s our passion. Interested in joining our Village? There are over 75,000 careers and counting. Visit careers.davita.com to start your career adventure.
Offices: 2000 16th Street, Denver, CO 80202, US
