Chicago, Illinois, United States · On-site
$83k–$87k/yr
Overview MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutio…
Skills: Automotive technical assistance, Fixed operations, Dealer service management, Customer retention, Process improvement
Chicago, Illinois, United States · On-site
$65k–$70k/yr
Bring your energy to Aggreko as an Inside Sales Representative based in Los Chicago, IL. You’ll play a crucial role in acquiring and developing both transactional and long-term customer relationships across various secto…
Skills: Sales, Customer relationship management, Lead generation, Account management, CRM
Chicago, Illinois, United States · On-site
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Chicago, Illinois, United States · On-site
$105k–$115k/yr
OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platf…
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Berwyn, Illinois, United States · On-site
$21/hr–$24/hr
WEC Business Services LLC, a subsidiary of WEC Energy Group, is seeking a Intern - Safety (Chicago, IL) in our Chicago, Illinois location. This internship is full-time during the Summer of 2027. The hourly rate for this …
Skills: Safety, Industrial hygiene, Data analysis, Training delivery, Risk assessment
Chicago, Illinois, United States · On-site
$27/hr–$42/hr
Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you …
Skills: Project management, Azure DevOps, Stakeholder coordination, Meeting facilitation, Documentation
Chicago, Illinois, United States · On-site
$23/hr–$36/hr
Job description Find your Path and Navigate your future at Compass Rail! At Compass Rail, we are dedicated to providing top-tier solutions for railcar repair and transloading. With an experienced team and a commitment to…
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Chicago, Illinois, United States · On-site
KO Business Solutions is proud to work with a dynamic nonprofit dedicated to improving the quality of life in underserved communities by reducing health disparities through self-empowerment, holistic health education, an…
Skills: Harm Reduction Counseling, Community Outreach, Trauma-Informed Care, Client Intake, Bilingual English/Spanish
Chicago, Illinois, United States · On-site
$17/hr–$18/hr
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
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Chicago, Illinois, United States · On-site
$65k–$110k/yr
Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietar…
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Chicago, Illinois, United States · On-site
$25/hr–$27/hr
Location: University of Chicago We are hiring immediately for full time SHIFT SUPERVISOR positions. Address: 1155 East 60th Street, Chicago, IL 60637. Note: online applications accepted only. Schedule: Full time schedule…
Skills: Supervisory experience, Food service management, Staff training, Scheduling, Performance evaluation
Chicago, Illinois, United States · Hybrid
$92k–$145k/yr
About this role: Wells Fargo is seeking a Senior Commercial Loan Servicing Specialist to join Commercial Banking Operations on the Capital Finance Operations (CFO) team within Wholesale Operations. The Capital Finance Op…
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Chicago, Illinois, United States · On-site
$35k–$40k/yr
Job DetailsLevel: ExperiencedJob Location: W Lincoln Park Fitness LLC - Chicago, IL 60614Position Type: Full TimeEducation Level: High SchoolSalary Range: $35,000.00 - $39,500.00 SalaryTravel Percentage: Up to 25%Job Shi…
Skills: Team leadership, Staff development, Operations management, Customer service, Recruitment
Chicago, Illinois, United States · On-site
Job Description The ideal Salesperson is passionate about fashion and styling and has the ability to cultivate and grow a customer following, both digitally and in-store. A day in the life… Set and achieve sales goals, f…
Skills: Sales, Fashion styling, Customer service, Digital selling, Social media marketing
McDonald'sChicago, Illinois, United States · On-site
$85k–$106k/yr
Company Description: McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of stren…
Skills: Human resources, Employee experience, Coaching, Training, Performance management
Chicago, Illinois, United States · Hybrid
$59k–$79k/yr
Reporting to the Procurement Manager, you will support procurement, MRO, Maintenance, Repair and Operations, by helping place purchase orders against established contracts, coordinating supplier onboarding and qualificat…
Skills: Procurement, Supply chain, Finance, Microsoft Excel, SAP
Chicago, Illinois, United States · On-site
Position Summary Be the difference in others’ recovery journeys with Recovery Corps. As someone who knows what it’s like to build a healthy life in recovery, you can help make recovery possible for more people! Join Reco…
Skills: Peer support, Mentoring, Case management, Goal setting, Resource navigation
Chicago, Illinois, United States · On-site
Position Summary Help make recovery possible for more people. Our communities are facing an opioid epidemic, and local organizations need your help to address this crisis. Join Recovery Corps as a Recovery Project Coordi…
Skills: Community engagement, Data collection, Project coordination, Volunteer mobilization, Workforce development
Chicago, Illinois, United States · On-site
$19/hr–$19/hr
Job DetailsJob Location: Chicago, IL 60601Salary Range: $19.73 - $19.73 HourlyJOB TITLE: Guest Services Associate REPORTS TO: Guest Services Manager FLSA STATUS: Part-Time, Hourly, Non-Exempt COMPENSATION RATE: $19.73 pe…
Skills: Customer service, Communication skills, Problem-solving, Microsoft Office, Interpersonal skills
Chicago, Illinois, United States · Hybrid
$135k–$200k/yr
Reporting to the Senior Director Health and Safety, you will lead the deployment, implementation, and governance of safety programs that advance a safe, compliant, and injury‑free work environment across a collection of …
Skills: Safety Program Deployment, Risk Management, Regulatory Compliance, OSHA Regulations, Workers Compensation
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The Automotive Technical Advisor acts as a liaison between dealerships and the OEM to provide technical assistance and improve fixed operations performance. They are responsible for managing buyback risks, troubleshooting repair issues, and implementing process improvements to enhance customer loyalty.
Candidates must have a Bachelor’s degree or equivalent experience along with a Master Technician Certification or equivalent. At least 2 years of automotive experience and a valid driver's license are required for daily dealership visits.
MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments.
Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful.
Summary
The Automotive Technical Advisor will act as a direct liaison between the dealerships and the OEM within their assigned program. The Automotive Technical Advisor will have a special focus on buyback reductions including repeat repairs/visits, repair time, and Fixed First Visit.
Essential Job Functions:
· Provide technical assistance and fixed operations consultation to our dealer service personnel, fleet, and commercial customers
· Motivate and lead dealer service personnel to higher levels of service and parts performance consistent with corporate and industry direction
· Initiate resolutions on current unresolved issues in support of dealer’s efforts to maximize their competitiveness in the marketplace while improving customer retention and loyalty
· Analyze and make suggestions relating to repair shop process improvements and offering a proactive business planning with a focus on the customer
· Manage STAR escalations- high buyback risk vehicles as identified in SalesForce
· Provide in-dealership technical assistance
· Provide dealership consultation on the following: repair order documentation, repair service agreements and facilities inspections
· Troubleshoot and solve final repair attempt situations
· Identify repair shop process improvements and proactive business planning with a focus on the customer
· Represent the OEM as a subject matter expert (litigation/buybacks); CAIR updates needed for each involvement with additional systems as directed by the OEM
· Provide support for C.A.G./engineering- providing on ground request support
· Oversee Recall and Required Service Updates (RSU) follow-up and reduction
· Establish yourself as a quality feedback liaison
· Highly motivated, adaptive, and autonomous with the ability to deliver results
· Entrepreneurial individual with a history of leadership and achievement
· Excel in building positive working relationships, cost assessment and conflict resolution
· Understanding of automotive dealership fixed operations
· Ability to travel to dealerships within a designated area
· Ability to communicate technical information to all levels within both the client and the dealerships
· Ability to analyze data and create custom reports
· Ability to effectively use MS Word, Excel, and other customized software
· Ability to work independently, multi-task, and manage a progressive workload in a fast-paced environment
· Ability to identify and react swiftly to issues that may arise
· Excellent written, oral and presentation skills
· Ability to tackle complex issues and develop innovative and practical solutions
· Proficient with Microsoft Office; Work, PowerPoint, and Excel
Job Requirements:
· Bachelor’s Degree or equivalent work experience in lieu of degree
· Master Technician Certification or equivalent experience in lieu of certification
· 2+ years of automotive experience
· Dealership fixed operations experience preferred
· Valid Driver’s License to complete daily dealership visits
· Occasional travel required
Managed sales and customer experience solutions for ambitious brands
MarketSource, an Allegis Group company, is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design and operationalize managed sales and customer experience solutions in B2B and B2C environments. Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. With more than 45 years of experience across technology, telecom, healthcare, financial services, retail, and insurance, MarketSource brings cross-industry insight that strengthens every engagement. Patterns from regulated industry reinforce rigor, while lessons from high-velocity environments drive speed and adaptability. The result is a model that’s proven, flexible, and continuously improving. MarketSource manages billions in revenue, delivering programs that scale quickly and perform reliably. Behind it all is Allegis Group, a global leader in talent and workforce solutions, providing the infrastructure, intelligence, and stability to support long-term growth.
Offices: 11700 Great Oaks Way, Alpharetta, Georgia 30022, US
