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Part-time
Pension, Additional Holidays With Service, Recommend A Friend Program, Employee Advisory Service, Flexible Rota, Discount Card For Accor Hotels Worldwide
Posted 37d ago
~39 hrs/week
Responsibilities
The Night Auditor is responsible for managing late arrivals, early departures, and performing the nightly financial audit and revenue postings. They also ensure the safety and security of guests while maintaining the cleanliness of public areas and providing night-shift food and beverage services.
Requirements
Candidates should be proficient in OPERA Cloud and Microsoft Office, with a strong focus on guest service and the ability to work independently during night shifts. Previous experience in hotel front office or finance is advantageous, and fluency in English is required.
Full job description
Company Description
Why joining Ibis Cambridge Central Station? We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore limitless possibilities within the company. By joining us, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
At Ibis Cambridge Central Station, our mission is to create memorable moments for our guests by connecting hearts from arrival to farewell.
If you have a passion for hospitality and love making people feel welcome, we want YOU to be part of our Night Team!
Job Description
As our next Night Auditor, you will:
Welcome late arrivals and bid farewell to early departures with a warm and friendly attitude.
Carry out the Night Audit.
Prepare and distribute relevant reports to internal departments.
Manage and confirm reservation details and accounts for in-house guests, ensuring all details are accurately recorded.
Support hotel operations and assist other departments in preparing for the next day.
Provide food and beverage service during the night shift.
Ensure the safety and security of all guests while assisting with hotel operations.
Respond promptly to guest requests and resolve any issues efficiently.
Clean and maintain public areas, including the front entrance, lobby, bar, and staff areas.
Follow the hotel's fire safety procedures and assist with emergency situations when needed.
Be the face of Ibis, consistently conveying a positive and professional image.
Manage daily reconciliation of hotel outlets and complete daily revenue postings.
Assist in promoting sales within the department and maximize every sales opportunity.
Qualifications
What Are We Looking For?
Ability to use Property Management System software such as OPERA Cloud
Competency with Microsoft Office including Word and Excel
Previous experience in a hotel Front Office or Finance team is advantageous
A friendly, guest-focused personality with a passion for hospitality.
Experience in hospitality is preferred but not required.
Ability to work independently and manage night shifts responsibly.
Strong communication skills and a problem-solving mindset.
Availability to work night shifts (10:45PM – 7:00 AM) and weekends.
Good level written and verbal communication skills
Attention to detail and accuracy
Understanding of hotel and financial security procedures as well as guest confidentiality
Why Join Us?
Competitive salary and benefits package, including pension, additional holidays with service, a “Recommend a Friend” program and Employee Advisory Service.
Flexible rota.
Discount Card for Accor Hotels Worldwide.
Complimentary stays in UK hotels (Free Bonus Breaks Vouchers, subject to availability and T&C).
Opportunities for career growth and international development.
Apprenticeship opportunities.
A one-night stay experience to help you understand guest needs.
A supportive work environment with an engaging team culture.
Additional Information
A little more information:
To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people.
By joining us as a Night Auditor, you will become part of a friendly team of 40 talents.
To ensure you can best welcome and care for our guests you will need to be fluent in English.
Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.
Job Type: Flexible
Expected hours: 20-39 hours per week
Ready to discover more? Get in touch with us. We would love to hear from you.
One more thing…
By working at the Ibis Cambridge Central Station, you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
Job-Category: Rooms
Job Type: Permanent
Job Schedule: Part-Time
Related keywords
Night AuditOpera CloudHospitalityFront OfficeRevenue PostingGuest ServicesAccorHotel ManagementFinancial SecurityGuest ConfidentialityReconciliationFire Safety
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
Hospitality and CateringResortsLeisureHospitalityHotelMarketingLocation Based ServicesSEOTourismFood and Beverage