Buffalo, New York, United States · On-site
$16/hr–$16/hr
We are searching for friendly and energetic part-time Customer Service Team Members to join our Tim Hortons team at our 870 Maple Rd location in Williamsville, NY on the afternoon/evening shift (1pm-9pm) (3pm-9pm) includ…
Skills: Customer Service, Communication, Interpersonal Skills, Multi-tasking, Order Processing
Buffalo, New York, United States · On-site
Summary The Stationary Engineer will work with the Chief Engineer to develop the best approach to maintain and repair all aspects of the physical plant both interior and exterior and maintain an energy efficient operatio…
Skills: Boiler Maintenance, Centrifugal Chillers, DDC Systems, HVAC Troubleshooting, Electrical Repair
Buffalo, New York, United States · On-site
$65k–$100k/yr
At Raymour & Flanigan, we've built our reputation on one simple belief: when we take care of our people, our people take care of our customers. That commitment shows how we compensate, develop, and support every member o…
Skills: Consultative Selling, Customer Engagement, Needs Assessment, Lead Generation, Relationship Management
Buffalo, New York, United States · On-site
$19/hr–$21/hr
Description Working too many hours in Full Serve? Our Assistant Managers Enjoy a 45 hour work week. 40 hours regular time plus 5 hours overtime. The way it should be, the more hours you work the more hours you get paid f…
Skills: Leadership, Customer Service, Scheduling, Cashiering, MS Office
Buffalo, New York, United States · On-site
Summary / Objective The Production Supervisor directs the activities of a production department/shift at Habasit America's Buffalo, NY facility, ensuring manufacturing operational goals are met in a timely and cost-effec…
Skills: Leadership, Production Management, Problem-Solving, Continuous Improvement, Communication
Buffalo, New York, United States · Remote OK
This is an excellent opportunity for professional growth! As our organization continues to expand and our employees develop and promote within, we currently have Full Time positions available on our phone support team. O…
Skills: Interpersonal Skills, Verbal Communication, Written Communication, Customer Service, Organizational Skills
Buffalo, New York, United States · On-site
$18/hr–$22/hr
Summary Performs a variety of skilled and semi-skilled tasks which include but are not limited to; painting, drywall installation and finishing, basic plumbing, carpentry, electrical, machine and equipment repair, buildi…
Skills: Painting, Drywall Installation, Plumbing, Carpentry, Electrical Work
Buffalo, New York, United States · On-site
$65k–$100k/yr
At Raymour & Flanigan, we've built our reputation on one simple belief: when we take care of our people, our people take care of our customers. That commitment shows how we compensate, develop, and support every member o…
Skills: Consultative Selling, Customer Engagement, Needs Assessment, Lead Generation, Relationship Management
Buffalo, New York, United States · On-site
WAREHOUSE OPERATIONS Job Description Power Drives, Inc. is a Buffalo‑based manufacturer specializing in custom‑engineered hose, tube, and fluid conveyance systems for a wide range of industrial and mobile equipment appli…
Skills: Material Handling, Forklift Operation, Inventory Management, Order Picking, Shipping and Receiving
Buffalo, New York, United States · On-site
$70k–$85k/yr
At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client suppo…
Skills: Case Management, Legal Documentation, Client Communication, Medical Records Procurement, Insurance Carrier Interaction
Buffalo, New York, United States · On-site
$25/hr–$26/hr
Description SUMMARY OF DUTIES: The Digital Content Specialist will maintain and develop the FeedMore WNY and Hearty Helpings Inc. external websites and intranet. The position provides social media support for the departm…
Skills: Web Development, WordPress, Content Creation, Social Media Management, Search Engine Optimization
Buffalo, New York, United States · Hybrid
$110k–$140k/yr
Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work he…
Skills: Water Infrastructure Design, Wastewater Engineering, Water Resources Management, Technical Report Writing, Project Management
Buffalo, New York, United States · On-site
$18/hr–$22/hr
Overview Calspan is seeking a dependable and detail-oriented Shipping & Receiving Clerk to support the efficient flow of materials, equipment, and supplies throughout our operations. In this role, you will be responsible…
Skills: Shipping and Receiving, Inventory Control, Logistics Coordination, Forklift Operation, Microsoft Office
Buffalo, New York, United States · On-site
PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Mar…
Skills: Inventory Management, Compliance, Staff Training, Performance Management, FIFO Compliance
Buffalo, New York, United States · On-site
Wage Rate $18.00/hour Overview Are you looking for a career with premium benefits and the potential for growth? At Trinity Services Group, we have created something special, a better place to work and grow. Many employee…
Skills: Food preparation, Food safety, Food handling, Knife skills, Multi-tasking
Buffalo, New York, United States · On-site
PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Mar…
Skills: Retail Management, Customer Experience, Staff Training, Cash Reconciliation, Performance Management
Buffalo, New York, United States · Hybrid
$57k–$101k/yr
These are the fundamental components of the job: Act as a liaison with insurance carriers and third-party administrators for all client reportingCreate graphs, charts, claims analysis and design unique reports to fit eac…
Skills: Insurance Underwriting, Claims Analysis, Financial Reporting, Excel Proficiency, Salesforce
Buffalo, New York, United States · On-site
Are you a people-person who enjoys staying busy, helping others, and working in a fast-paced environment? Rebel Convenience Stores is looking for friendly and reliable Customer Service Associates to join our team! If you…
Skills: Customer Service, POS System Operation, Cash Handling, Upselling, Inventory Rotation
Buffalo, New York, United States · On-site
$159k–$201k/yr
Spectrum Health & Human Services Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance relat…
Skills: Psychiatric Assessment, Medication Management, DSM 5 Diagnosis, Crisis Management, Clinical Supervision
Buffalo, New York, United States · On-site
$62k–$95k/yr
If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you. As a Business Relationship Manager I (BRM) in Business Banki…
Skills: Business Banking, Relationship Management, Credit Analysis, Risk Management, Financial Advice
Buffalo, New York, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Deliver exceptional guest experiences by processing food and beverage orders and maintaining a clean dining environment. Ensure operational standards are met through accurate product preparation and adherence to health and safety protocols.
Candidates must possess strong communication skills and a friendly attitude to work in a fast-paced environment. Physical ability to stand for long periods and lift up to 50 lbs is required.
We are searching for friendly and energetic part-time Customer Service Team Members to join our Tim Hortons team at our 870 Maple Rd location in Williamsville, NY on the afternoon/evening shift (1pm-9pm) (3pm-9pm) including weekends. As a team member, your top priority is guest satisfaction. Whether you are the very first person our guests encounter, or you are producing quality food items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success.
In this position, delivering outstanding customer service will be your main objective. Additional responsibilities include processing food orders, cleaning public spaces, and preparing food and beverage orders. The ideal candidate will be friendly, with excellent communication and interpersonal skills.
Job Description
• Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire.
• Ensure coffee and products are always fresh and accurate by following our REV procedures.
• Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.
• Enhance the customer and employee experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.
• Use proper procedures to ensure accurate orders, such as repeating the customer's order and verifying what products are being delivered to each customer.
• Greet customers promptly and warmly within 5 seconds at the front counter and drive-thru.
• Maintain speed of service targets by working efficiently and meeting customers' needs.
Restaurant Operations:
• Adhere to all operational standards and guidelines for product preparation.
• Prepare all products accurately by following the order monitor.
• Communicate showcase and product needs to ensure availability for customers.
• Regularly monitor and record temperatures of required products.
• Keep the front counter and drive-thru area clean, organized, stocked, and ready for rush periods.
Policies & Procedures:
• Follow all restaurant policies, procedures, and standards.
• Practice proper hand washing techniques and adhere to sanitation guidelines.
• Complete all sanitation tasks as outlined.
•
Health & Safety:
• Work in compliance with occupational health and safety legislation.
• Follow safe work practices and procedures.
• Use required personal protective equipment.
• Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly to the Restaurant Manager or Human Resources.
• Operate equipment and machinery safely to ensure the well-being of everyone.
Qualifications:
• Excellent customer service skills with a friendly and welcoming attitude.
• Ability to work in a fast-paced environment with a sense of urgency.
• Strong communication and interpersonal skills.
• Ability to work on a team and with multiple employees.
• Attention to detail and ability to accurately process orders.
• Willingness to assist with training new employees.
Physical Demands and Working Environment:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment:
Work is performed in a busy quick food service restaurant, where employees are communicating frequently with customers and other employees. Employees in this role must be able to prepare a variety of food and beverage items and work with/train other employees. There are frequent interruptions, tasks, and position changes.
Physical:
Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees and customers; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.; to operate cash register system requiring repetitive hand movement and fine coordination including use of electronic devices; occasional exposure to cold/freezing
below temperatures and high heat temperatures, and to verbally communicate to exchange information.
Vision:
See in the normal visual range with or without correction.
Hearing:
Hear in the normal audio range with or without correction. Ability to use and wear a headset for long period of time to take and process customer orders.
Other: Regular and predictable attendance is an essential function of this job.
This job description in no way states or implies that these are the only duties to be performed by this employee. The company maintains the right to add or change these duties of this position at any time.
NOTE: By applying for this position, you acknowledge and understand the above job description. This job description in no way states or implies that these are the only duties to be performed by an employee in this role. It is not exhaustive and may be subject to change. The company reserves the right to assign additional duties and responsibilities as needed.
Clark Holdings Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
At Clark Holdings, Inc., we believe in building strong relationships with our customers and the communities we serve.
Clark Holdings Inc. proudly owns and operates more than a dozen Tim Hortons franchise locations in Western New York. Since our establishment in 1999, we have been committed to providing our customers with the best coffee, delicious food, and exceptional service. At the heart of our company’s growth is our unwavering commitment to fostering a positive, collaborative, and inspiring work culture that is deeply rooted in the communities we serve. We attribute our success to our strong team of dedicated employees who share our passion for excellence, teamwork, and customer satisfaction. We are currently hiring hardworking and motivated individuals who are eager to work in customer service and join our Tim Hortons work family. Working with us will provide you with the opportunity to learn new skills, meet new people, and develop professionally. Join the Tim Hortons team and start creating opportunities for yourself. Visit our website www.work4tims.com to apply now.
Offices: Williamsville, NY 14221, US
View all jobs at Clark Holdings, Inc. / Tim Hortons
