*** This position REQUIRES work at heights of up to 60+ feet, please read the full job description before applying*** Job purpose The Robotic System Reliability Specialist supports the FourSquare Solutions development te…
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$26/hr–$33/hr
Full-time
professional certificate, associate degree
Posted 7d ago
~40 hrs/week
Responsibilities
The specialist will investigate and troubleshoot robotic system failures to improve reliability and performance in a field-based environment. They will collect failure data, implement corrective actions, and validate system improvements on live equipment.
Requirements
Candidates should have a technical background in mechatronics, automation, or robotics with a foundational understanding of PLC-controlled machines. The role requires the physical ability to work at heights of up to 60 feet and experience with electrical and mechanical troubleshooting.
Full job description
This position REQUIRES work at heights of up to 60+ feet, please read the full job description before applying
Job purpose
The Robotic System Reliability Specialist supports the FourSquare Solutions development team by improving the reliability and performance of robotic pallet-handling systems. This hands-on, field-based role works with live robotic equipment, including at significant heights, to investigate failures, perform root cause analysis, and help implement improvements across controls, electrical, mechanical, and operational areas. The role helps reduce failures, minimize operational intervention, and support highly autonomous operation.
Duties and responsibilities
Observe live robotic systems, including equipment at significant heights, under actual operating conditions.
Investigate, reproduce, and troubleshoot robotic system failures across controls, electrical, mechanical, and operational components.
Collect, document, and analyze failure data, operating conditions, fault information, and key observations for root cause analysis.
Identify recurring failure modes, systemic issues, common characteristics, emerging trends, and reliability improvement opportunities.
Review reliability and failure KPI data to assess trends, operational impact, and improvement priorities.
Communicate root causes, failure trends, technical observations, and recommended actions to the development team.
Support the CICO process by providing live-system feedback, collaborating on corrective actions, and helping move changes through implementation and validation.
Assist with system improvements, including PLC controls and configuration changes, as training and access permit.
Test, validate, and monitor corrective actions on live equipment to confirm intended behavior, identify unintended effects, and measure impact on failure recurrence, reliability, and stability.
Develop a strong understanding of how robotic devices, PLC controls, electrical systems, mechanical components, and the FourSquare solution interact.
Support ongoing reliability improvements that reduce failures, minimize intervention, and advance autonomous operation.
Qualifications
Technical certificate, associate degree, post-secondary training, or equivalent experience in Mechatronics, Automation, Robotics, Electrical Technology, Electromechanical Technology, or a related field preferred.
Technical aptitude with mechanical, electrical, controls, and complex automated equipment.
Foundational understanding of PLC-controlled, state-based machines, including states, logic, inputs, sensors, outputs, conditions, and device behavior.
Strong troubleshooting and analytical skills, including observing equipment, gathering information, isolating causes, and developing root cause conclusions.
Ability to recognize behavior and data patterns that indicate reliability improvement opportunities.
Hands-on aptitude and willingness to work directly with live equipment to investigate problems and validate solutions.
Commitment to working safely around automated equipment, following procedures, and recognizing unsafe conditions.
Ability to read electrical schematics and basic PLC wiring; hands-on experience with PLC wiring, sensors, controls, or industrial electrical systems strongly preferred.
Experience with PLC programming and logic; CODESYS and Turck PLC familiarity strongly preferred; Allen-Bradley PLCs and ladder logic helpful.
Desire to build proficiency in PLC programming, controls, electrical systems, and FourSquare technologies.
Familiarity with warehousing, distribution, logistics, material handling, or automated product movement helpful.
Strong written and verbal communication skills, including documenting findings and explaining system behavior, root causes, and recommendations.
Curiosity, initiative, and problem-solving mindset to learn systems, investigate unfamiliar issues, and follow problems through resolution.
Ability to work collaboratively while independently advancing assigned reliability issues.
Physical requirements
Ability and willingness to work safely at heights up to approximately 60 feet while accessing, observing, troubleshooting, and interacting with robotic equipment.
Ability and willingness to complete and maintain required height, fall protection, and safety training/certifications.
Ability to access robotic system equipment safely, including climbing, bending, reaching, and working in positions needed to inspect, troubleshoot, and service components.
Ability to safely lift, carry, position, and maneuver equipment, components, tools, and products up to 60 pounds.
Ability to work safely in an active automated material-handling environment around moving equipment and follow established safety procedures.
Direct reports
No direct reports are expected.
Monday-Friday, 8:00am-4:30pm
Related keywords
RoboticsReliabilityMechatronicsAutomationPLCElectricalMechanicalTroubleshootingRoot Cause AnalysisCODESYSTurckAllen-BradleyLadder LogicWarehousingLogisticsMaterial Handling
A Premier Logistics and Transportation Team Providing Innovative Solutions to Real-World Supply Chain Challenges
Industry
Transportation, Logistics, Supply Chain and Storage
Company size
501-1,000 employees
Founded
1942
Headquarters
Buffalo, New York
LinkedIn followers
3,951
Sonwil is a fourth-generation, family-owned 3PL company headquartered in Buffalo, New York. Since 1942, we have helped businesses move, store, and manage their products through integrated transportation, warehousing, distribution, and supply chain solutions across key North American markets.
Our capabilities are supported by a practical, relationship-focused approach. We work closely with our customers to understand their operations, respond to changing needs, and provide dependable support for recurring, urgent, and complex logistics requirements. Through responsive communication, proactive visibility, reliable execution, and direct accountability, Sonwil operates as an extension of our customers’ teams.
Our goal is simple: build lasting partnerships and provide logistics solutions that keep businesses moving.
Offices: 2732 TRANSIT Rd, Buffalo, New York 14224, US · 3200 N America Dr, West Seneca, New York 14224, US · 100 Sonwil Dr, Cheektowaga, New York 14225, US · 200 Sonwil Dr, Cheektowaga, New York 14225, US · 2475 George Urban Blvd, Depew, New York 14043, US