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$18/hr–$19/hr
Part-time
Competitive base pay, Bonus programs, Employee discount, 401(k) plan, Company matching donations, Entertainment discounts
Posted 43d ago
~40 hrs/week
Responsibilities
The Sales Associate is responsible for providing an authentic customer experience and driving sales while maintaining store operations. They must collaborate with team members to ensure a welcoming environment and share customer feedback with management.
Requirements
Candidates must be at least 18 years old and possess a passion for fashion and customer service. The role requires physical ability to lift up to 40 pounds and flexibility to work nights, weekends, and holidays.
Full job description
Our Story
At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s Madewell, it’s made well.
Job Summary
As a Sales Associate, you embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and collaborate effectively with other team members and managers to drive business success. Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity.
What You’ll Do
Provide a seamless and authentic customer experience that is an extension of the brand.
Drive sales while exceeding selling and service expectations for our customers.
Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
Share customer feedback and insights with the management team.
Who You Are
Are at least 18 years old.
Passionately support our brand, customers, and teams.
Stay up to date with current fashion trends and industry developments.
Embrace teamwork, flexibility, and courtesy while executing tasks.
Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
Have scheduling flexibility, including nights, weekends and holidays.
Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.
Some Perks and Benefits
Competitive base pay and bonus programs
Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
Entertainment, travel, fitness, and mobile technology discounts
Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
Hourly Range: $18.00 - $19.10
At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
Related keywords
Sales AssociateRetailCustomer ExperienceDenimFashionMerchandisingInventory ManagementTeam CollaborationDiversity and InclusionOperational Support
Madewell, exceptional quality. In our name. In our jeans.
Industry
Retail Apparel and Fashion
Company size
1,001-5,000 employees
Founded
2006
Headquarters
New York, NY
LinkedIn followers
182,684
At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s
Madewell, it’s made well.
Our designs are elevated yet effortless, blending classic craftsmanship with modern details and unexpected combinations. We’re inspired by the belief that great denim is forever, foundational pieces can be emotional, and elevated style is for every day. Rooted in denim, we honor the classics while evolving for the moment, offering innovative fits, premium fabrics, and sustainable practices. From world-renowned mills in Italy, Japan, and Turkey to industry-leading Fair Trade production, we ensure exceptional quality at a non-premium price.
More than anything, we tell stories—of perfect fits, lived-in washes, and the way clothes become part of life’s most meaningful moments. Our story begins with denim, but it doesn’t stop there. It’s about a commitment to creating pieces that inspire and last a lifetime.
Madewell. It’s in our name.