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At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your ca…
Skills: Leadership, Document Management Systems, Scanning Software Configuration, Hardware Troubleshooting, Metadata Formatting
Berlin, Germany · On-site
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
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Help us accelerate scientific collaboration. The web was created to help scientists collaborate and share knowledge. Today, we're carrying that mission forward by building technology that makes research more connected, m…
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As a Team Member, you’ll be responsible for delivering exceptional customer service while maintaining the quality and efficiency of our wash operations. This hands-on role includes guiding vehicles into the wash tunnel, …
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Chat Bewerbung » Ort: 12687 Berlin / Marzahn, Mehrower Allee 20 | Vertragsart: Teilzeit, 30 Std./Woche, unbefristet | Job-ID: 966455 Du liebst es, Menschen ein Lächeln aufs Gesicht zu zaubern? In deinem REWE Markt (Mehro…
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Lead and support onsite Technical Coordinators by managing daily tasks and serving as the primary escalation point for hardware and software troubleshooting. Oversee technical workflows, including batch configuration, metadata validation, and secure data uploads to client systems.
Requires 2 years of leadership experience in high-volume scanning or BPO environments and 2-3 years of technical expertise in scanning software and hardware. Fluency in both German and English is mandatory for training staff and communicating with stakeholders.
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking a technically proficient and results-driven Document Management System (DMS) Supervisor, Technical Operations to join our Document Management and Digitization Operations team.
In this role, you will be responsible for leading onsite Technical Coordinators, serving as the primary Subject Matter Expert (SME) for digitization technologies, and maintaining seamless technical workflows across our scanning hardware and data processing platforms.
You will join a dynamic, collaborative team dedicated to bridging the gap between daily production management and IT/EDV operations to deliver high-quality digital solutions for our clients.
In this role, you will:
Lead and support technical teams: Supervise daily task allocations, performance, and professional development for onsite Technical Coordinators across German-based sites while serving as the primary escalation point for hands-on troubleshooting of hardware, software, and network issues.
Manage technical operations and workflows: Collaborate with production teams, IT, and external clients to configure Sherpa Batch classes, conduct test scans (Proofs of Concept), validate metadata extraction, and execute secure data uploads to client Secure File Transfer Protocols (SFTP) or Document Management Systems.
Maintain assets and operational standards: Ensure compliance with strict data security protocols, maintain accurate inventories of high-volume scanning equipment, and coordinate proactive maintenance and calibration to prevent downtime and preserve image quality.
The ideal candidate will have:
2 years of Leadership experience in high-volume document scanning, Business Process Outsourcing (BPO), or Document Management System (DMS) environments.
2–3 years Strong technical knowledge of scanning software and batch class configuration (direct experience with Sherpa is highly preferred) alongside general IT/EDV skills, including file transfer protocols, basic networking, and metadata formatting (XML/CSV).
Hands-on expertise in operating, calibrating, and troubleshooting production-level hardware (e.g., Kodak, Opex, Rowe scanners).
Proven fluency in both German and English (written and spoken) to effectively train staff, document technical procedures, and communicate with diverse internal and external stakeholders.
Location: Berlin, Cologne
Competitive compensation aligned with your experience level.
Paid time off and holiday
Flexible work options to support work–life balance.
Comprehensive health, wellness, and retirement plans.
Opportunities for continuous technical training and professional career growth.
If you are ready to take the next step in your technical leadership career and drive innovation in document management, we would love to hear from you. Apply today to join the Iron Mountain team!
Category: Operations GroupElevate the power of your work.
In the era of AI, your data is your advantage. Yet too often it remains untapped: disconnected from systems, underutilized, untrained, and exposed to risk. Iron Mountain is the trusted partner for organizations of all sizes to unlock what’s possible, transforming information into intelligence and assets into advantage. How? By seamlessly managing digital and physical assets of all kinds across their lifecycle—making them visible, secure, accessible, and AI-ready. From payments to pathology, mortgages to media, fine art to IT, we’ve helped more than 240,000 customers around the world, including 95% of the Fortune 1000, unlock more value from what’s already within reach. All with unparalleled security, governance, and sustainability at every step. What can we unlock together?
Offices: 33 Arch St, Boston, Massachusetts 02110, US
