Barcelona, Catalonia, Spain · On-site
$23k–$27k/yr
<p><strong>We're launching an exciting new Customer Service project at our contact center and are looking for motivated, customer-oriented Dutch-speaking candidates to join our growing team.</strong></p> <p>If you enjoy …
Skills: Dutch Fluency, English Proficiency, Customer Service, Problem Solving, Communication Skills
Barcelona, Catalonia, Spain · On-site
Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works — from gues…
Skills: Enterprise Customer Success, Account Management, SaaS Upselling, Cross-selling, Churn Mitigation
Barcelona, Catalonia, Spain · On-site
Your Mission, Should You Choose to Accept It… As a Host/Hostess at The Social Hub, you're the first smiling face our guests see, and the one who sets the tone for everything that follows. You’re a natural connector, welc…
Skills: Guest Relations, Reservation Management, Digital Booking Systems, Queue Management, Communication Skills
Barcelona, Catalonia, Spain · On-site
Your Mission, Should You Choose to Accept It Some people organise events. You create moments people talk about long after they leave the room. As our Member Programme Intern, you’ll help shape the social side of our memb…
Skills: Event Planning, Community Management, Logistics Coordination, Communication Skills, Spanish Fluency
Barcelona, Catalonia, Spain · On-site
Somos un grupo empresarial con 70 años de experiencia con un fuerte compromiso con la sociedad y el entorno. Nuestras áreas de negocio son Ciudad, Agua, Industria, Infraestructuras y materiales, Edificación y Energía. Cr…
Skills: Maintenance Management, CMMS, Budgeting, KPI Analysis, SLA Management
Barcelona, Catalonia, Spain · Hybrid
Descripción de la empresa SQLI es un líder europeo en transformación digital y experiencia de cliente, ayudando a grandes marcas internacionales a impulsar su crecimiento a través de la tecnología. Desde la estrategia ha…
Skills: Microsoft Dynamics 365, Dynamics 365 Field Services, CRM Configuration, Technical Leadership, Functional Leadership
Barcelona, Catalonia, Spain · On-site
We are a family-run business with more than 145 years of experience in footwear production and design. Throughout our history we have always been innovators, sustainably growing our business to create what we have today,…
Skills: Team Management, Customer Experience Management, Business Analysis, Omnichannel Retail, Recruitment
Vienna, Austria · Hybrid
Who we are We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for no…
Skills: Workday Configuration, HRIS, Workday Integrations, Business Process Design, Reporting
Barcelona, Catalonia, Spain · Hybrid
Descripción de la empresa Como referente de la transformación ecológica y líder mundial en Medioambiente , en Veolia ofrecemos soluciones para la gestión eficiente de las actividades de agua, residuos y energía, impulsan…
Skills: Corporate Communication, Marketing Planning, Media Relations, Press Release Writing, Event Coordination
Barcelona, Catalonia, Spain · Hybrid
$18k–$19k/yr
<p>Vols formar part d’un equip professional, proper i compromès amb les persones?</p> <p>Busquem un/a <strong>RECEPCIONISTA</strong> per incorporar-se a una important cooperativa especialitzada en l’assessoria i la consu…
Skills: Customer Service, Administrative Support, Switchboard Management, Document Management, Microsoft Word
Barcelona, Catalonia, Spain · Hybrid
Company Description Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countrie…
Skills: Data Analysis, Data Visualization, Excel, Google Sheets, SQL
Barcelona, Catalonia, Spain · On-site
Tus tareas Tu misión y retos en TwoJeys: Serás una pieza fundamental dentro del equipo de Diseño, desarrollando una de las categorías más relevantes y con mejor rendimiento comercial de la marca: el producto gráfico. Tra…
Skills: Graphic Design, Apparel Design, Adobe Illustrator, Adobe Photoshop, Adobe InDesign
Barcelona, Catalonia, Spain · Hybrid
Overview WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 9…
Skills: Marketing Strategy, Corporate Communications, Account-Based Marketing, Market Intelligence, Brand Management
Barcelona, Catalonia, Spain · Hybrid
Overview WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You'll find us in 9…
Skills: Marketing Strategy, Corporate Communications, Account-Based Marketing, Brand Management, Digital Marketing
Barcelona, Catalonia, Spain · Hybrid
Are you passionate about sales, e-commerce, and building strong client relationships? Do you enjoy opening new business opportunities and working in a fast-paced international environment? Then this role could be the per…
Skills: Outbound sales, Business development, Cold calling, Email outreach, LinkedIn networking
Barcelona, Catalonia, Spain · Hybrid
Are you passionate about sales, e-commerce, and building strong client relationships? Do you enjoy opening new business opportunities and working in a fast-paced international environment? Then this role could be the per…
Skills: Outbound sales, Business development, Cold calling, Email outreach, LinkedIn networking
Barcelona, Catalonia, Spain · Hybrid
Descripció Organització empresarial precisa incorporar un/a: ADVOCAT/DA LABORALISTA Quines seran les teves principals responsabilitats? Integrat en l'Àrea Jurídica es responsabilitzarà de l'assessorament jurídic-laboral …
Skills: Labor Law, Legal Counseling, Litigation, Conciliation Acts, Labor Inspections
Barcelona, Catalonia, Spain · Hybrid
Please note: This position is on a consultancy basis. YOUR MISSION AT VOI As Public Policy Manager you will collaborate closely with the Public Policy team in Southern Europe and the local team to build and nurture city …
Skills: Public Policy, Stakeholder Management, Regulatory Monitoring, Strategic Communication, Government Relations
Barcelona, Catalonia, Spain · Hybrid
Location: Barcelona We are currently looking for a Senior Benefits Analyst to support ongoing activities as well as lead various projects and continuous improvement as a part of our existing Total Rewards team. You will …
Skills: Benefits Benchmarking, M&A Harmonization, Vendor Management, Broker Management, Data Analysis
Barcelona, Catalonia, Spain · Hybrid
Descripción de la empresa SQLI es un líder europeo en transformación digital y experiencia de cliente, ayudando a grandes marcas internacionales a impulsar su crecimiento a través de la tecnología. Desde la estrategia ha…
Skills: Microsoft Dynamics 365, Dynamics 365 Field Services, CRM Configuration, Technical Leadership, Functional Leadership
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Provide high-quality customer support via phone, email, and ticketing systems regarding delivery tracking and returns. Document interactions accurately and collaborate with internal teams to resolve complex customer cases.
Candidates must have native-level Dutch and a good command of English. Previous experience in a call center is an advantage, along with a customer-first mindset and ability to work in a fast-paced environment.
If you enjoy helping customers, solving problems, and working in an international environment, this is a great opportunity for you.
Deliver high-quality customer service via phone, email, and ticketing systems.
Assist customers with delivery tracking, parcel-related issues, returns, and general inquiries.
Ensure every interaction provides a professional, empathetic, and customer-focused experience.
Handle customer requests efficiently while meeting KPIs and quality standards.
Collaborate with internal teams to resolve complex customer cases.
Accurately document customer interactions and maintain up-to-date records in internal systems.
Native-level Dutch, both written and spoken.
Good command of English for internal communication and training.
Previous experience in customer service, a call center, or a contact center is an advantage.
Excellent communication and problem-solving skills.A customer-first mindset with empathy, patience, and a positive attitude.
Ability to thrive in a fast-paced and dynamic environment.
A collaborative team player who enjoys working with others.
A permanent 39-hour per week contract.
From monday to friday from 8hs to 19hs in two shifts and 2 saturdays a month from 8hs to 18hs.
Annual gross salary of €23,173, plus up to €3,480 gross per year in performance bonus.
The opportunity to be part of the launch of an exciting new international project.
A stable position within a growing company.
Paid training and ongoing support to help you succeed.
An international and multicultural work environment.
Excellent opportunities for career growth and internal development.
Join us and become part of an exciting new journey in an international customer service environment!
ADM Value au service de votre relation client depuis 2001
𝗔𝗗𝗠 𝗩𝗮𝗹𝘂𝗲, 𝗲𝘅𝗽𝗲𝗿𝘁 𝗱𝗲 𝗹𝗮 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻 𝗖𝗹𝗶𝗲𝗻𝘁 𝗱𝗲𝗽𝘂𝗶𝘀 𝗽𝗹𝘂𝘀 𝗱𝗲 𝟮𝟬 𝗮𝗻𝘀. Filiale du groupe Tessi, nous disposons d'un portefeuille de solutions qui nous rend totalement unique sur le marché, du 𝗯𝗮𝗰𝗸-𝗼𝗳𝗳𝗶𝗰𝗲 𝗮𝘂 𝗳𝗿𝗼𝗻𝘁-𝗼𝗳𝗳𝗶𝗰𝗲 𝗲𝗻 𝗽𝗮𝘀𝘀𝗮𝗻𝘁 𝗽𝗮𝗿 𝗹𝗲 𝗰𝗼𝗻𝘀𝗲𝗶𝗹 𝗲𝘁 𝗹'𝗶𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻. Nous intervenons à chaque étape de l’expérience client, avec un delivery de haute qualité quelles que soient les localisations de nos centres de contact. Notre objectif : améliorer la performance des entreprises en combinant les solutions de digitalisation du groupe, notre positionnement multishore et le meilleur de l'intelligence humaine (IH), de l'intelligence émotionnelle (IE) et de l'intelligence artificielle (IA). ✨𝗔𝗗𝗠 𝗩𝗔𝗟𝗨𝗘, 𝗹𝗮 𝗺𝗮𝗿𝗾𝘂𝗲 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻 𝗖𝗹𝗶𝗲𝗻𝘁 𝗱𝘂 𝗴𝗿𝗼𝘂𝗽𝗲 𝗧𝗲𝘀𝘀𝗶✨
Offices: 32 rue Henri Tariel, Issy les Moulineaux, Ile de France 92130, FR
