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The Frozen Food Supervisor is responsible for leading department operations, ensuring high standards of customer service, and maintaining inventory and quality assurance. They will also supervise staff, manage scheduling, and execute sales promotions to achieve department profit goals.
Candidates should have a strong retail background with prior management experience and a thorough understanding of store operations. Proficiency in inventory management, basic math, and computer software is required, along with the ability to perform manual tasks and work in varying temperatures.
At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
Position Summary:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department. Monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Frozen Foods operations. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Maintain proper inventory levels and keep waste and shrink low.
Communicate company, department, and job specific information to associates.
Establish performance goals for department and empower associates to meet or exceed targets.
Develop adequate scheduling to manage customer volume throughout hours of operation.
Train and develop associates on performance of their job and participate in the performance appraisal process.
Adhere to all local, state and federal laws, and company guidelines.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Inform customers of frozen food specials.
Display a positive attitude.
Develop and implement a department business plan to achieve desired results.
Understand the store's layout and be able to locate products.
Create and execute sales promotions in partnership with store management.
Inform and educate department associates about current, upcoming and special in-store promotions especially promotions that affect frozen foods.
Prepare and submit seasonal critiques for the sales and merchandising supervisor.
Implement the period promotional plan for the department.
Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
Able to work at any location in the district
Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
Train department associates on inventory/stocking and Computer Assisted Ordering.
Adhere to all food safety regulations and guidelines.
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
Notify management of customer or employee accidents.
Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
High school education or equivalent preferred
Management experience preferred
Frozen food experience
Retail Experience
Previous inventory management experience
PHYSICAL AND GENERAL REQUIREMENTS:
* Requires an extensive retail background with prior management experience related to retail operations. Requires a thorough understanding of overall Company practices, policies and procedures.
* Requires strong written and oral communication skills, good leadership and interpersonal skills, the proven ability to manage people and the ability to maintain composure in dealing with customers and co-workers. Knowledge of employment laws and workplace practices. Interacts effectively with all levels of personnel.
* Strong business and financial knowledge.
* Requires the ability to identify needs, problems, and opportunities and to make effective short and long term plans and implement them to maximize sales and gross margins. Requires knowledge of every position in the store. Requires knowledge of basic math and accounting and computer software. Requires knowledge of and compliance with state and federal regulations. Must have extensive working knowledge of profit and loss statements. Must be familiar with emergency plans in the event of a natural disaster, serious accident or uncommon event(s)
* While primary duty is the performance of office and non-manual work, must occasionally perform manual work such as setting up and maintaining displays, operating a cash register and assisting in other departments as business needs demand. Must stand and walk for long periods of time. Must occasionally reach, lift, stack and maneuver objects of varying dimensions and weights up to approximately 50 lbs. Must occasionally push and pull fully loaded hand trucks and pallet jacks. Must be able to cover for various positions throughout the store as required.
* Mental alertness is required to ensure safe, accurate completion of work activities and to do repetitious work accurately.
* May utilize cleaning supplies and safety cutters.
* Occasional travel may be required. May be required to work nights, weekends and holidays. Scheduled hours will vary. Regular attendance is required.
* Complies with and ensures compliance with Company grooming standards and dress code.
WORK ENVIRONMENT
* May occasionally be exposed to temperatures of approximately -20° Fahrenheit, 28° Fahrenheit, 35° Fahrenheit, while handling products in freezers, coolers and display cases and temperatures of up to 400° Fahrenheit while handling products in ovens, hot cases and fryers. Working conditions consist of a temperature controlled store environment. Occasional exposure to outdoor environment with varying temperatures.
Our Values – Click below to view video: ACI Values
A copy of the full job description can be made available to you.
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).
Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets, and Balducci's Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants. Our 285,000 associates have a passion for great service and building lasting relationships with our customers. Through a companywide focus on innovation, we are continually enhancing our digital and product offerings, making it easy for customers to get what they need, wherever they are. Learn more about our Social Media Standards and Guidelines: https://www.albertsonscompanies.com/policies-and-disclosures/social-media-standards-and-guidelines/default.aspx
Offices: 250 E Parkcenter BLVD, Boise, Idaho 83706, US · 11555 Dublin Canyon Rd, Pleasanton, California 94588, US · 20427 N 27th Ave, Phoenix, Arizona 85027, US
