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The Loan Officer is responsible for selling mortgage products, developing referral sources, and managing the loan application process from origination to settlement. They must provide superior customer service while ensuring all loan activities comply with company guidelines and industry regulations.
Candidates must have at least one year of mortgage loan origination experience and the ability to obtain state licensure. A two-year college degree is preferred, and proficiency in both English and Spanish is required.
Sell loan products offered by NewRez
Contact prospective clients to develop and maintain referral sources.
Meet with prospective clients at outside locations such as a client’s home.
Make in-person calls on real estate agents, financial advisors and other potential referral sources to develop borrower leads.
Engage in marketing and promotional activities in support of your own sales.
Meet monthly minimum personal production goals
Take mortgage loan applications and prepare effective loan proposals:
Determine a consumer’s needs and offer the appropriate product
Originate loans for appropriate amounts, rates, and terms that comply with NewRez’s program guidelines
Provide consumers with a superior level of customer service:
Quickly and accurately answer all customer inquiries in a professional manner.
Obtain all information deemed necessary to process loan requests in a timely manner, including but not limited to credit reports, income verification, appraisals, lien searches, etc. Analyze the information and provide insight where appropriate.
Provide assistance to applicants and solve all problems that may arise between application and settlement
Stay informed of developing trends in the mortgage industry
Attend/assist with scheduled meetings, training sessions and courses
Maintain compliance with all industry-specific federal and state licensed activity requirements and NewRez Code of Conduct
Internal Customers: Underwriting, Processing, Closing, Quality Assurance, Vendor Coordination, and Secondary Marketing
External Customer: The Borrower(s)
Must qualify for and obtain state licensure in the states where NewRez does business; mortgage licensure requires a good credit score, no tax liens and a clean criminal background check
Minimum successful 1 year mortgage loan origination experience
2 year college degree preferred (or equivalent experience)
Proven sales skills and leadership abilities
Bilingual in English and Spanish
Ability to quickly connect with people in an outgoing, friendly manner
Persuasive, selling communication skills
Strong sense of responsibility for completing work quickly and accurately
Ability to handle faster-than-average pace of activities
Detail-orientation with efficient focus on work activities
Careful decision-making skill with ability to avoid mistakes
Ability to delegate in a positive style with thorough follow up skills
Excellent oral, written, listening, and organizational skills
Basic computer skills
Ability to work independently
#LI-EM1
Additional Information:
While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.
We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.
Company Benefits:
We offer benefits, programs, and perks that support you in every aspect of your life.
Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
Adoption Assistance
Tuition & Certification reimbursement
Employee Mortgage Loan Program
The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships
Newrez NOW:
Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.
1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
Matching Gifts Program - dollar-for-dollar up to $1,000
Access to grants, nonprofit resources, and volunteer opportunities
More than $6,000,000 donated since 2020
1 in 5 employees participates in at least one Employee Resource Group (ERG)
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
Homeownership is a long-term commitment, and Newrez is your partner for all of it — from your first home to your forever home. With hundreds of loan options, we tailor solutions to fit each client’s goals. Whether someone is purchasing, refinancing or tapping into their home equity, we help them get the most value out of homeownership. Customers who originate a mortgage with us benefit from a single, dedicated point of contact to guide them through the process. We're also proud to offer specialized resources that help U.S. servicemembers and their families achieve and sustain homeownership. As a consistently recognized Military Friendly® Employer, we have team members whose personal experiences give them a deep understanding of the unique challenges Military families face. When guidance matters most, our team brings clarity, empathy and practical solutions. We're experienced professionals located in communities across the United States, ready to support clients with a human touch. Our commitment extends beyond lending. Through Newrez NOW, our employees volunteer in their own neighborhoods, and we provide community grants to more than 100 local organizations. Military Friendly® is a registered trademark of Viqtory, Inc. By refinancing an existing loan, the total finance charges may be higher over the life of the loan. © 2026 Newrez LLC, 1100 Virginia Dr., Suite 125, Fort Washington, PA 19034. 1-888-673-5521. NMLS #3013. Doing business as Newrez Mortgage LLC in the Department of Banking and Insurance. Licensed Mortgage Banker-NYS Banking Department. For licensing information, go to: http://www.nmlsconsumeraccess.org. Equal Housing Opportunity. This is not a commitment to lend. All loan programs are subject to credit, underwriting, and property approval. Programs, rates, terms and conditions are subject to change without notice. Other restrictions apply.
Offices: 1100 Virginia Dr, Suite 125, Fort Washington, Pennsylvania 19034, US
