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Warehouse Assistant
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Retail Associate - Tackle Warehouse - Alpharetta, GA
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$17/hr–$19/hr
Full-time
Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short-term Disability Coverage, Paid Vacation
Posted 13d ago
~40 hrs/week
Responsibilities
Build and maintain customer relationships while providing expert product guidance in a retail environment. Manage store presentation through stocking, merchandising, and maintaining a clean workspace.
Requirements
Candidates must be proficient in Microsoft Office and capable of learning new technology quickly. Strong communication, organizational skills, and a professional demeanor are required to effectively assist customers.
Full job description
Description
Employment Type: Full-Time
Hiring Range: $17–$19 per hour
Schedule: Monday–Friday, Saturday shift required
Hours: Full-time (40 hours/week)
Location: Alpharetta, GA; On-site (No remote or hybrid option)
About Us
We're more than an e-commerce retailer - we're a destination for athletes, adventurers, and sports enthusiasts. Sports Warehouse offers a carefully curated selection of gear and equipment across tennis, pickleball, padel, running, bass fishing, equestrian sports, ice and roller hockey, inline skating, roller derby, and skateboarding. Our goal is simple: help every customer find the right products with expert guidance, exceptional service, and a shopping experience that keeps them coming back.
The Sports Warehouse Family of Brands
Tennis Warehouse
Pickleball Warehouse
Padel Warehouse
Running Warehouse
Tackle Warehouse
Ice Warehouse
Inline Warehouse
Derby Warehouse
Riding Warehouse
Skate Warehouse
TYPTI Warehouse
Benefits & Perks
Health & Wellness
Medical, dental, and vision insurance
Life insurance
Short-term disability coverage
Time Off
Paid vacation
Paid sick time
Financial Benefits
401(k) retirement plan
Profit-sharing program
Workplace Perks
Employee discounts across all Sports Warehouse brands
Complimentary access to our on-site fitness facility
Career growth and development opportunities
Employee appreciation events and team celebrations
*Available to eligible full-time employees.
At Sports Warehouse, we're always looking for motivated, dependable people who are passionate about delivering exceptional experiences for our customers and for one another. Whether your strengths are in customer service, warehouse operations, technology, marketing, merchandising, or another area of the business, you'll be part of a collaborative team that values integrity, innovation, and continuous improvement.
We believe great people make great teams. If you're eager to make an impact and help connect athletes and outdoor enthusiasts with the products they love, we'd love to hear from you.
Purpose of Position
Build a foundation for lasting relationships with new customers and foster ongoing relationships with existing customers in the retail store and at associated events.
Maintain store inventory and presentation via stocking, merchandising, and cleaning.
Duties and Responsibilities
Customer Service
Greet customers and offer warm hospitality throughout their visit.
Provide thorough assistance to all customers in a friendly, professional, helpful and knowledgeable manner, including all Sports Warehouse curbside pick-up costumers.
Display a comprehensive and current understanding of company policies, procedures, products and services.
Maintain store inventory and appearance, engaging in stocking, merchandising and cleaning, either proactively or by assignment.
Be flexible during busy times by helping fellow co-workers and multi-tasking.
Maintain a safe and clean work environment.
Continuously learn and develop skills, procedures and information relevant to the position.
Understand resources available to locate answers to product questions.
Communicate with other departments when necessary, regarding any customer issues.
Other necessary duties deemed necessary in the daily operation of Sports Warehouse.
Additional responsibilities may include participating in training clinics and providing product feedback for use on the website.
Requirements
Ability to understand and calmly address customer needs, concerns, and complaints effectively.
Ability to learn and use new technology quickly.
In-depth understanding of the products or services the company offers to effectively assist customers.
Proficient in Microsoft Office Suite.
Demonstrate ability to learn new software applications.
Communicate clearly and professionally during conversations.
Demonstrate active listening skills.
Approach problem-solving with creativity and innovation.
Exhibit a professional demeanor in all interactions.
Interpret and execute written and verbal instructions accurately.
Follow directions well and gain clarification as needed.
Adapt to new circumstances and execute multiple tasks and deadlines.
Excellent organizational skills.
Maintain focus and attention to detail effectively.
Work independently and remain motivated.
Recognize when to seek assistance and collaborate effectively.
Foster a positive attitude and strong work ethic, contributing actively within a team.
Maintain a standard of conduct that will maintain an orderly and productive workplace.
Uphold standards of safety and cleanliness in the work environment.
Practice good judgement in actions and decision making.
Abide by all Sports Warehouse policies and procedures.
Demonstrate a sense of pride in your work and represent Sports Warehouse in a favorable manner.
Other duties deemed necessary to support daily operations of Sports Warehouse.
Supervisory Responsibility
This position has no direct supervisory duties.
Work Environment
This role functions within a typical retail environment that requires frequent face-to-face interactions with customers and staff. This requires routinely utilizing tablets, computers, cash registers/credit card machines and phones for day-to-day tasks. The use of racquet stringing machines and related tools/supplies may also be required to support the needs of the business.
Physical Demands
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation.
Ability to communicate effectively with customers, employees, and external contacts in person, by phone, video, and electronic communication methods to exchange information.
Primarily stand for extended periods in addition to moving throughout the building to perform essential job duties. This position may require remaining in a stationary standing position for extended periods of time for racquet stringing duties as needed.
Regularly use hands, wrists, fingers, and arms to operate computers, tablets, phones and other technology or equipment necessary to complete assigned duties accurately and efficiently.
Ability to conduct repetitive motion activities such as racquet stringing or racquet service-related tasks as assigned.
The ability to observe details at close range (within a few feet of the observer).
Regularly lift and/or move objects that weigh less than ten pounds, occasionally lift and/or move items up to 25 pounds, with heavier lifting infrequent and assisted when appropriate.
Occasionally required to stoop, bend, twist, reach, kneel, crouch or climb.
Work in a retail environment that may include moderate noise levels and proximity to others.
Ability to work a scheduled shift and maintain regular attendance in accordance with company policies.
Ability to adapt to changing job duties and business needs.