Parramatta, New South Wales, Australia · Hybrid
You excel at connecting the dots as a problem solver, ensuring the seamless delivery of reliable services from beginning to end. You know that not all tech and digital roles are the same. Be part of a team that ensures a…
Skills: Technical leadership, Incident management, Problem management, Change governance, Release management
Parramatta, New South Wales, Australia · Hybrid
You put people at the heart and take pride in the impact of your work. Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there …
Skills: Road safety regulations, Operational policy, Project management, Stakeholder engagement, Regulatory compliance
Parramatta, New South Wales, Australia · Hybrid
You put people at the heart and take pride in the impact of your work. Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction …
Skills: Customer service, Communication, Problem-solving, Empathy, Conflict resolution
Parramatta, New South Wales, Australia · Hybrid
You put people at the heart and take pride in the impact of your work. Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction …
Skills: Customer service, Communication, Problem-solving, Conflict resolution, Data entry
Parramatta, New South Wales, Australia · Hybrid
$96k–$100k/yr
You see the big picture, you’ve always worked on a grand scale, and now you’re ready to re-focus on grand impact. Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable …
Skills: Customer service, Stakeholder support, Administrative support, Communication, Problem-solving
Parramatta, New South Wales, Australia · Hybrid
This is a fixed-term contract ending on 30 June 2027. Your purpose is clear, and you believe in empowering your team through collaboration and building trust. You’re passionate about building high-performance technology …
Skills: Delivery assurance, Management reporting, Delivery governance, Project management, Program management
Parramatta, New South Wales, Australia · Hybrid
You crave a career that pushes you, where you'll meet challenges head on and you're guaranteed to grow. Your innovative mindset is key to creating solutions to complex problems. Our systems drive our organisational succe…
Skills: AWS, Azure, Cloud infrastructure, GraphQL, Observability tools
Parramatta, New South Wales, Australia · Hybrid
You crave a career that pushes you, where you'll meet challenges head on and you're guaranteed to grow. Your innovative mindset is key to creating solutions to complex problems. Our systems drive our organisational succe…
Skills: AWS, Azure, Cloud infrastructure, Security, Observability tools
Parramatta, New South Wales, Australia · Hybrid
You see the big picture, you’ve always worked on a grand scale, and now you’re ready to re-focus on grand impact. You have the opportunity to gain a wealth of expertise and a diverse range of skills, providing insight an…
Skills: Bridge engineering, Structural design, Technical review, Infrastructure project management, Structural analysis
Parramatta, New South Wales, Australia · Hybrid
$112k–$123k/yr
If you’re after impact, there’s no other organisation in Australia that delivers work on this scale. Your innovative mindset is key to creating solutions to complex problems. Our systems drive our organisational success …
Skills: JavaScript, React, React Native, Software development, Solution design
Parramatta, New South Wales, Australia · Hybrid
You see the big picture, you’ve always worked on a grand scale, and now you’re ready to re-focus on grand impact. You're all about the detail and this role will allow you to drive evidence-based decision making to optimi…
Skills: Project management, Civil engineering, Infrastructure planning, Contract administration, Stakeholder engagement
Parramatta, New South Wales, Australia · Hybrid
You crave a career that pushes you, where you'll meet challenges head on and you're guaranteed to grow. If ensuring seamless operations and enabling access to public transport for school students is your game, we’ve got …
Skills: Logistics, Appeals processing, Stakeholder management, Customer operations, Inventory management
Parramatta, New South Wales, Australia · Hybrid
You want to play a part in making NSW a better place to work, live and travel. Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy…
Skills: Transport planning, Stakeholder engagement, Business case development, Project management, Strategic planning
Parramatta, New South Wales, Australia · Hybrid
You’re someone who wants to create outcomes that have a real impact on the people of NSW. Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community …
Skills: Statutory planning, Transport planning, Urban planning, Civil engineering, Infrastructure delivery
Parramatta, New South Wales, Australia · Hybrid
You’re someone who wants to create outcomes that have a real impact on the people of NSW. Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community …
Skills: Statutory planning, Transport planning, Urban planning, Civil engineering, Infrastructure delivery
Parramatta, New South Wales, Australia · On-site
You put people at the heart and take pride in the impact of your work. Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there …
Skills: Customer service, Regulatory compliance, Communication, Problem solving, Research
Parramatta, New South Wales, Australia · Hybrid
You can be part of the team that enables significant service improvements for our people. If finding complex technological solutions is your game, we've got the team for you. You're going to help us create seamless opera…
Skills: Technology performance management, Delivery support, Governance, Risk management, Performance reporting
Parramatta, New South Wales, Australia · Hybrid
You can be part of the team that enables significant service improvements for our people. If finding complex technological solutions is your game, we've got the team for you. You're going to help us create seamless opera…
Skills: Strategic leadership, Technology delivery, Governance, Workforce planning, Risk management
Parramatta, New South Wales, Australia · Hybrid
You put people at the heart and take pride in the impact of your work. Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there …
Skills: Administrative support, Evidentiary support, Court-elected challenges, Briefs of evidence, Prosecution records
Parramatta, New South Wales, Australia · Hybrid
You see the big picture, you’ve always worked on a grand scale, and now you’re ready to re-focus on grand impact. In this role, you'll: We currently have three temporary fixed-term opportunities available for experienced…
Skills: Java, Spring Boot, GraphQL, TypeScript, JavaScript
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The role involves providing senior technical expertise to ensure the reliability, security, and performance of tolling technology within the Customer Technology branch. You will lead complex second-line support, manage change governance, and drive operational excellence through data-driven reporting and cross-functional leadership.
Candidates must have extensive experience operating mission-critical, customer-facing applications in large-scale government or regulated environments. Proficiency with tolling platforms or comparable large-scale transaction systems, including payment and transport technologies, is required.
You excel at connecting the dots as a problem solver, ensuring the seamless delivery of reliable services from beginning to end.
You know that not all tech and digital roles are the same. Be part of a team that ensures a safe, efficient, integrated transport system that keeps people and goods moving, connects communities and shapes the future of our cities and regions.
In this role, you'll:
Work as part of a team providing senior technical expertise to ensure the reliability, security, and performance of tolling technology within the Customer Technology branch.
This role will see you leading complex second line support to ensure timely and efficient resolution of incidents and services requests, change governance, and operational readiness for releases, delivering high quality customer outcomes and protecting revenue services.
You will provide technical leadership and cross-functional support to ensure system performance, cybersecurity compliance, and the successful delivery of infrastructure initiatives. You will drive operational excellence by managing technical documentation, mentoring staff, and utilizing data-driven reporting to proactively resolve complex issues and mitigate risks.
About you
You will have extensive experience operating mission-critical customer facing applications (incident, problem, change, release) in large-scale government or regulated environments. You will also have experience with tolling platforms or comparable large scale transaction systems, including payment, ticketing, or mission critical transport technologies, interchange workflows, and performance tuning
This is a permanent opportunity is based at our Parramatta Square office and will work within the team’s established rhythm. This currently includes regular in-person collaboration days on Tuesday and Wednesday, subject to changes as per workplace presence requirements. This position will require some flexibility to work evenings and occasionally overnight, as well as infrequent weekend work, to support critical 24/7 operational activities.
For more information on this position and business unit, view the role description and information pack.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.
We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.
This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days.
What are you waiting for…? Connect with us. Apply now!
Applications close 11:59 PM Wednesday 19th August 2026
For more information about this role, please contact [email protected].
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
Need some help with your application? Take a look at our application tips video series.
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Making NSW a better place to live, work and visit.
We’re an innovative NSW government organisation comprised of a network of agencies and divisions that keep the state moving. Our focus is on delivering safe, reliable and integrated transport networks for everyone. With over 28,000 team members, we’re committed to inclusion, diversity, and opportunities across metro and regional areas. Join us in shaping a transport network that meets the needs of customers now and into the future. Right now, we’re focused on making transport fairer and safer for everyone and delivering a more resilient and reliable network. It is all with the view of continually creating better passenger journeys and safer travel for the people using our networks. This also means meaningful employment opportunities across metropolitan and regional areas, with careers in engineering, technology, safety, design, planning, maintenance and frontline jobs delivering services to our passengers. We’re not just about what we do, but how we do it. Our culture embraces innovation, diversity, and collaboration, ensuring our people thrive while making a lasting impact. The road ahead is full of opportunity - join us in building the future of transport in NSW.
Offices: Multiple locations, Multiple locations, Multiple locations across the state, NSW, AU · 231 Elizabeth St, Sydney, New South Wales 2000, AU · 5/22 Giffnock Ave, Macquarie Park, New South Wales 2113, AU · 16-18 Wentworth St, Parramatta, New South Wales 2150, AU · 20-44 Ennis Rd, Milsons Point, New South Wales 2061, AU
There are currently 34 open transportation positions in Parramatta, Australia listed on Clera. New openings are added daily as companies post roles.
Yes — 32 of the 34 open transportation positions offer remote or hybrid work (0 remote, 32 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
