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Full-time
bachelor degree
Posted 6d ago
~40 hrs/week
Responsibilities
The Operations Manager is responsible for managing delivery station operations, including UTR and OTR processes, to ensure high standards of safety, quality, and productivity. They will also lead performance management, conduct review meetings with partners, and drive operational improvements through data-driven analysis.
Requirements
Candidates must have at least 1 year of employee and performance management experience along with a bachelor's degree or equivalent. Experience with performance metrics, process improvement, or lean techniques is preferred.
Full job description
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers
We're seeking Operation Manager for our Delivery Stations. In this role you will be responsible to expand and manage UTR and OTR operations for the station, people and performance management and driving the operational plan.
Key job responsibilities Quickly understand the business issues and challenges of Last mile delivery operations; identify strengths/weaknesses and suggest areas for improvement · Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications · Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience. · Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems. · Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc.
A day in the life Manage Delivery station operations with along with Team lead and Chanel Team lead. Ensuring high bar on deliverables and metrices on safety, quality, productivity, cost and compliance Conduct review meetings with DSP supervisors/partners to understand and mitigate day to day operational challenges.
Basic Qualifications:
- 1+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Preferred Qualifications:
- 1+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
How many Transportation jobs are open in Mumbai, India right now?
There are currently 228 open transportation positions in Mumbai, India listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Transportation roles in Mumbai, India?
Companies currently hiring include Wilhelmsen Ship Management, Mahindra and Mahindra Limited [Automotive and Farm Equipment Business], Adani Group, Amazon, Anglo-Eastern, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Transportation jobs in Mumbai, India?
Yes — 28 of the 228 open transportation positions offer remote or hybrid work (5 remote, 23 hybrid).
How do I apply for Transportation jobs in Mumbai, India?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.