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Full-time
high school
Posted 46d ago
Apply by Jul 22
~40 hrs/week
Responsibilities
Act as the first point of contact for flight departments and high-profile clients, providing professional service and solutions. Responsibilities include coordinating services like fuel and catering, resolving complaints, and processing sales transactions.
Requirements
Requires a high school diploma or GED and a valid driver's license. Candidates must be able to pass a background check and drug test, and be comfortable with basic computer skills and physical lifting requirements.
Full job description
Job DetailsJob Location: Avflight Willow Run - Van Buren Charter Township, MI 48111Position Type: Full TimeEducation Level: High School/GED EquivalentJob Shift: AnyGeneral Purpose of Job: The Customer Service Representative is the first point of contact for customers arriving at our facility. You will have the opportunity to interact with many large business’ flight departments and high profile clients. As a Customer Service Representative, you will provide customers with professional service and solutions.
Duties
Provide superior customer service to crew members and passengers
Assist customers with requested services such as fuel, hangar space, catering, hotel accommodations, ground transportation, etc.
Resolve customer requests, questions and complaints regarding Avflight’ s services or products
Process sales transactions, close out and balance daily inventory, fuel tickets and meter sheets
Perform other duties as assignedQualificationsQualifications:
High school diploma or GED
Must be 18 years or older
Hotel/hospitality/customer service experience a plus
Must be comfortable learning how to answer multi-line phone system, email, filing, faxing and computer skills including Microsoft products
Must be able to lift 20lbs and carry up to 10lbs. Frequent sitting, standing, bending, reaching
Must pass background check, pre-employment drug test and obtain security clearance
Must have valid Driver’s license
Competency/Behavioral Requirements
Must be available for holidays and weekends if needed
Experience in aviation is a plus
Must be a self-starter, be reliable, responsible, and dependable, and fulfill obligations
Must have the ability to multitask; excellent communication and organizational skills.
Be pleasant with others on the job and display a good-natured, cooperative attitude
EEO/AA
Related keywords
AviationHospitalityCustomer ServiceFuel TicketsMeter SheetsSecurity ClearanceMicrosoft ProductsFlight DepartmentsGround TransportationHangar Space
Avflight operates a network of strategically-located full-service FBOs across North America and Europe. All Avflight locations provide full fueling and line-service operations as well as a wide variety of amenities. Customers range from corporate jet traffic to commercial airlines and cargo companies, as well as charter operations and small aircraft. Each Avflight location is staffed by experienced professionals who undergo continual training to ensure that each customer and aircraft receive the safest, most efficient and friendliest service. Avflight is part of the Avfuel-Branded Network of 650+ FBOs around the globe.
Offices: 47 W Ellsworth Rd, Ann Arbor, Michigan 48108, US · 30 Hangar Line Rd, Winnipeg, Manitoba R3J, CA · 6061 W Airport Dr, North Canton, Ohio 44720, US · 11499 Conner Ave, Detroit, Michigan 48213, US · 1340 Airport Rd, Durango, Colorado 81303, US
Based on 1018 listings with disclosed salaries, most transportation jobs in Michigan pay between $68k–$184k per year. Individual offers vary with seniority, company size, and specialization.
How many Transportation jobs are open in Michigan right now?
There are currently 6,342 open transportation positions in Michigan listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Transportation roles in Michigan?
Companies currently hiring include Ford Motor Company, Domino's, Stellantis, General Motors, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Transportation jobs in Michigan?
Yes — 934 of the 6342 open transportation positions offer remote or hybrid work (83 remote, 851 hybrid).
How do I apply for Transportation jobs in Michigan?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.