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Kimpton Hotels & Restaurants
Engineer
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Mid level
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The Customer Service Assistant is responsible for loading equipment onto trucks and guiding the Customer Service Representative to aircraft. They also perform quality checks on flights and ensure all activities adhere to safety regulations.
Requirements
Candidates must possess a valid U.S. driver's license and be at least 18 years of age. The role requires the ability to lift up to 50 pounds and work in various weather conditions at heights.
Full job description
We’re looking for motivated, engaged people to help make everyone’s journeys better.
Hourly rate $26.00
Application Closure:
-We are accepting applications for this position on an ongoing basis.
Job Summary:
A Customer Service Assistant (CSA) is responsible for loading equipment onto trucks, guiding the Customer Service Representative (CSR) to aircraft, and moving equipment from the truck to the aircraft galley.
Main Duties and Responsibilities:
Assists Customer Service Representative (CSR) in catering aircraft
Guides Customer Service Representative (CSR) to aircraft safely and accurately
Quality checks on all assigned flights
Adds or subtract meals for assigned flights
All activities must be accomplished according to customer guidelines and while adhering to safety regulations
Follows directions
Works as a member of a team
May be required to complete pre-trip truck inspection as directed
Additional duties may be assigned as deemed necessary by management
Qualifications
Education:
High School Diploma or GED preferred
Work Experience:
Up to one-year experience preferred
Technical Skills: (Certification, Licenses and Registration)
Current U.S. driver's license
Language / Communication Skills:
Must be able to read and write to complete required forms
Communicate effectively with supervisors and co-workers
Requirements of the Job:
Work assigned schedule, which may vary and could include weekends and holidays
Works overtime when required
Arrives at work on time
Must comply with Company Policies
Completes paperwork and related administrative duties
Must be 18 years of age
Work Environment
Will be exposed to extreme temperature changes and noise
Majority of duties performed outside in all weather conditions
Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds frequently during shift
Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours
Must be able to work at heights up to 25 feet or more, depending upon aircraft
Benefits of Joining the Gate Gourmet Team:
Free on-site cafeteria with hot and healthy meals
Free parking
Free uniforms and uniform laundering
Weekly pay with option to use pay card
Employee referral bonuses
Company sponsored $10k Life Insurance (basic and supplemental available as well)
Vacation and sick benefits after 1 year
Holiday pay after 1 year
Recognition program, including company merchandise
Optional employee-paid benefits include:
Medical coverage, Dental, Vision, Flexible Spending Account, short-term and long-term disability
401 (k) with up to 3% company match for most locations and employees
Membership in the American Airlines Credit Union
Employee Assistance Program
Discounts with T-Mobile
Discount program with a wide variety of vendors
Benefits of Joining the Gate Gourmet Team:
Free on-site cafeteria with hot and healthy meals
Free parking
Free uniforms and uniform laundering
Weekly pay with option to use pay card
Employee referral bonuses
Company sponsored $10k Life Insurance (basic and supplemental available as well)
Vacation and sick benefits after 1 year
Holiday pay after 1 year
Recognition program including company merchandise
Optional employee paid benefits include:
Medical coverage, Dental, Vision, Flexible Spending Account, short and long term disability
401k with up to 3% company match for most locations and employees
Membership in the American Airlines Credit Union
Employee Assistance Program
Discounts with T-Mobile
Discount program with wide variety of vendors
Union language:
Please keep in mind: Our workforce needs to remain flexible in your shifts and days off, as your schedule may fluctuate during peak seasons to meet production needs, requirements of the industry or to accommodate a shift bid in accordance with the Union contract.
Dues and Initiation Fees are taken the first Thursday of the month, after the required probation period.
Demonstrated Values to be Successful in the Position
Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:
We treat each other with respect and we act with integrity
We communicate and keep each other informed
We put our heads together to problem solve and deliver excellence as a team
We have passion for our work and we pay attention to the little details
We foster an environment of accountability, take responsibility for our actions and learn from our mistakes
We do what we say we will do, when we say we are going to do it
We care about our coworkers, always taking an opportunity to make someone’s day better
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.
(3)(a) One time only, before testing, the employer shall give all employees and job applicants for employment a written policy statement.
(10)(c) An employer shall include notice of drug testing on vacancy announcements for positions for which drug testing is required. A notice of the employer’s drug-testing policy must also be posted in an appropriate and conspicuous location on the employer’s premises, and copies of the policy must be made available for inspection by the employees or job applicants of the employer during regular business hours in the employer’s personnel office or other suitable locations.
We are accepting applications for this position on an ongoing basis.
Please clickhereto view our North America Applicant Privacy Notice.
If you want to be part of a team that helps make travel and culinary memories, join us!
Related keywords
Customer Service AssistantCateringAircraftLogisticsSafety RegulationsQuality ChecksTruck InspectionPhysical LaborAirport OperationsTeamworkInventory ManagementDriver's LicenseFood ServiceGround Support
Shaping the future of Inflight Hospitality.
At gategroup, we are the global leader in airline catering, retail-on-board, and hospitality services, enhancing the passenger experience at 35,000 feet and beyond.
Headquartered in Zurich, Switzerland, our footprint spans over 200 operating units across 60+ countries and territories, making us the most extensive catering network in the aviation industry. Every day, we proudly serve millions of travelers, partnering with the world’s top airlines to deliver memorable culinary moments and seamless retail experiences.
Driven by innovation, advanced technology, and operational excellence, our teams design and deliver premium food and service solutions tailored to the dynamic needs of modern air travel.
From gourmet meals to intelligent retail programs, our mission is simple:
To elevate every journey.
How many Trades jobs are open in Denver, CO right now?
There are currently 1,613 open trades positions in Denver, CO listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Trades roles in Denver, CO?
Companies currently hiring include CCS Facility Services, Denver Public Schools, RK Industries, Sage Hospitality, City and County of Denver, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Trades jobs in Denver, CO?
Yes — 21 of the 1613 open trades positions offer remote or hybrid work (10 remote, 11 hybrid).
How do I apply for Trades jobs in Denver, CO?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.