Philadelphia, Pennsylvania, United States · On-site
Senior
Position Summary Responsible for serving as Pep Boys' field technical expert by providing advanced diagnostic support, technician mentoring, technical training, and operational assistance to assigned markets. Partners wi…
Chartiers Township, Pennsylvania, United States · On-site
Entry level$9.9B raised
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Penn Township, Pennsylvania, United States · On-site
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Philadelphia, Pennsylvania, United States · On-site
Senior
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Bethlehem Township, Pennsylvania, United States · On-site
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Mid level$1.2B raised
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Full-time
high school, professional certificate
Medical benefits, Dental benefits, Vision benefits, Life insurance, Short Term Disability, Supplemental benefits
Posted 12d ago
~40 hrs/week
Responsibilities
Serves as a field technical expert providing advanced diagnostic support, mentoring, and training to technicians across assigned markets. Partners with leadership to improve diagnostic accuracy, reduce comebacks, and investigate engine claims to protect company assets.
Requirements
Requires 5-8 years of technical experience, a high school diploma, and Section 609 certification. Preference is given to candidates with 8 or more ASE certifications and experience with OEM scan tools and vehicle programming.
Full job description
Position Summary
Responsible for serving as Pep Boys' field technical expert by providing advanced diagnostic support, technician mentoring, technical training, and operational assistance to assigned markets. Partners with store leadership and field operations to improve diagnostic accuracy, reduce comebacks, investigate engine claims, support equipment utilization, and develop technician capabilities while protecting company assets and delivering exceptional customer service
Key Responsibilities
Responsible for all aspects of diagnosis and repairing a customer’s vehicle as well as caring for the vehicle while it is being repaired and properly securing it after repair is complete.
Ensure all training completions are maintained at 100%.
Become a resource for technical matters related to installation and proper application of parts and accessories.
Focus on customer needs, while expanding technician diagnostic aptitude.
Maintain technical capabilities to ensure proficient use of service equipment and maintain certification status.
Investigate engine claims, identify root cause, and protect Pep Boys through accurate technical analysis and documentation.
Deliver formal & informal technical training, mentoring, and coaching to improve technician diagnostic capabilities and first time fix rates.
This position requires 51-75% travel out to our different store locations.
Education and Experience
5-8 Years of Technical Experience required
HS Diploma/ GED Required
8 or more ASE certifications are PREFERRED for this position (A1 through A8, L1).
Section 609 Certification required.
State Inspection license, if applicable.
Must have a valid driver’s license.
Successful completion of pre-employment background check and drug screen. OEM scan tool and vehicle programming experience preferred.
Ability to interpret OEM service information, wiring diagrams, oscilloscope waveforms, programming procedures, and advanced diagnostic data.
Computer literacy required, including but not limited to: Microsoft platforms.
Interpret data from wide variety of scan tools, and ability to cascade results to different audience levels.
Knowledge, Skills and Abilities
Possession of, or actively pursuing ASE certifications (A1 and A2, A3, A4 Steering and Suspension, A5 Brakes, A6 Electrical, A7, A8 Engine Performance, L1 Advanced Engine Performance) are required.
Ability to read, analyze, and interpret retail business reports, professional and/or technical journals, time reports, operational reports, government regulations, merchandising reports, plan-o-gram (merchandising) instructions or technical procedures.
Collect data or facts and draw valid and accurate conclusions.
Apply mathematical formulas to calculate commission, discounts and interest preferred.
Interpret an extensive variety of technical instructions in diagram form and deal with several abstract and concrete variables.
Strong customer service skills.
Strong verbal skills and overall communication skills.
Ability to communicate technical information to technicians, store leadership, and field operations.
Strong presentation & mentoring skills.
Ability to prioritize multiple store requests independently.
Ability to analyze operational trends and recommend corrective actions.
People Management
This position has no direct reports but serves as the technical leader and mentor for technicians within assigned markets. The ADS provides technical guidance, coaching, and operational support while partnering with store managers, territory managers, market directors, and corporate support teams.
Physical Demands
Extensive standing, walking, pushing and reaching.
Need full range of motion for reaching, bending and stooping.
Repetitive movement of hands, arms, legs.
May drive a vehicle if needed.
Lifting of heavy equipment >50 pounds is required.
May work outside and be exposed to weather.
Exposure to adverse weather conditions, chemicals, odors, dirt and dust.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Benefits
Medical, dental, and vision benefits
Life insurance
Short Term Disability
Supplemental benefits
401(k) with company match
PTO and holiday pay
On-demand pay partner (DailyPay)
Reduced benefits available for part-time team members
Pep Boys is an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Browse all Pep Boys locations in U.S. and Puerto Rico. We offer premium tire brands, aftermarket car parts, and accessories - schedule your oil change and repair services online.
Offices: 3111 W ALLEGHENY AVE, Philadelphia, Pennsylvania 19132, us
Based on 939 listings with disclosed salaries, most trades jobs in Pennsylvania pay between $50k–$140k per year. Individual offers vary with seniority, company size, and specialization.
How many Trades jobs are open in Pennsylvania right now?
There are currently 15,219 open trades positions in Pennsylvania listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Trades roles in Pennsylvania?
Companies currently hiring include Lowe's Companies, Inc., Great Clips Inc., AutoZone, Aramark Healthcare+, Compass Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Trades jobs in Pennsylvania?
Yes — 215 of the 15219 open trades positions offer remote or hybrid work (74 remote, 141 hybrid).
How do I apply for Trades jobs in Pennsylvania?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.