Forklift Field Service Technician Compensation Range: $24.00 - $38.00, $2,000 Sign-on Bonus WHY JOIN TEAM TOWLIFT? We are a 3rd generation family-owned company. Core values shape our culture and drive us to deliver the b…
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Warehouse Machine Operator I - Restock Driver (MON-FRI)
Reading, Pennsylvania, United States · On-site
Entry level
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Skills: Cleaning, Sanitizing, Facility maintenance, Equipment operation, Minor repairs
Troubleshoot, repair, and maintain industrial vehicles such as forklifts and container handlers at customer sites. Manage work orders, provide repair estimates, and communicate service status to customers and dispatchers.
Requirements
Requires a high school diploma or equivalent and at least two years of experience in a service technician role. Candidates must have experience with hydraulics, computer diagnostics, and the ability to interpret schematic diagrams.
Full job description
Forklift Field Service Technician Compensation Range: $24.00 - $38.00, $2,000 Sign-on Bonus
WHY JOIN TEAM TOWLIFT?
We are a 3rd generation family-owned company.
Core values shape our culture and drive us to deliver the best for our employees and customers.
We uphold a culture of: Positivity | Teamwork | Self-development | Integrity | Community service | Safety
We offer paid-on-the-job training, development and advancement opportunities from Certified Dealer Trainers.
JOB SUMMARY
Troubleshoot, repair, and maintain industrial vehicles, including forklifts, railcar movers, container handlers, and terminal tractors. Perform routine maintenance and breakdown repair work in the field at customer sites. Prioritize work orders, comply with safety incident reporting, and ensure all paperwork is submitted timely and accurately. Provide excellent customer service and maintain company-provided assets, including all work tools and vans.
ESSENTIAL FUNCTIONS
Diagnose and troubleshoot customer breakdowns; provide proper repairs to minimize equipment downtime and initiate estimates for on-site repairs.
Set up and operate lathe, drill press, grinder, and other metalworking tools to make and repair parts.
Perform routine scheduled maintenance, including standard inspections, repair and replace defective parts, lubricate parts, and repair electrical equipment.
Inspect used parts to determine changes in factory specifications.
Review repair work and scheduled maintenance results with customers, communicating any potential issues. Responsible for field quoting and communicating services to customers.
Utilize the Mobile Service application to close the day, fill out work orders, obtain customer signatures, finalize jobs, and mark them as complete.
Provide daily status updates to the dispatchers and review any customer issues or concerns with the dispatcher and account manager.
POSITION QUALIFICATIONS EDUCATION
High School Diploma or equivalent. Vocational or technical certification preferred.
REQUIREMENTS
2+ years of experience in a service technician role.
Previous experience with hydraulics and computer diagnostics. Ability to interpret and apply schematic diagrams.
Valid Driver’s License and driving record acceptable to insurance company.
Ability to work independently and to effectively prioritize demands and execute tasks.
Strong attention to detail, project management, and organizational skills.
Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.
Adhere to company’s core values.
We are a drug free workplace. All positions require pre-employment screening.
BENEFITS
Hours: Monday - Friday 7:00 am - 3:30 pm
Incentives: $2,000 sign-on bonus and referral bonus opportunities
Compensation: Competitive salary with monthly bonus opportunities
Health Benefits: Comprehensive benefits include medical, dental, vision along with additional plan options (opportunity to earn monthly premium discounts)
Free Telehealth Benefits: Receive virtual medical care through Teledoc with a $0 copay, offering a convenient alternative to in-person visits
Retirement Savings: 401(k) with employer match and profit-sharing eligibility
Vacation/Holidays: 3 weeks PTO annually prorated in the first year, and 10 paid company holidays
Reimbursements & Programs: Annual Boot Allowance, Prescription Safety Glasses, Gym Reimbursement, and Tool Loan Program
Company provided:
Modern service van: Including fuel card and maintenance
Laundered uniforms
Technology: Laptop and iPhone
Specialized tools
PPE
Towlift is an equal opportunity employer, all applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are proud employers of Veterans, helping them to navigate the transitions of life and reach their fullest potential.
Related keywords
ForkliftField Service TechnicianHydraulicsDiagnosticsMaintenanceRepairIndustrial vehiclesLatheDrill pressGrinderSchematicsMobile Service applicationSafetyCustomer serviceTechnical certificationService van
Commercial and Service Industry Machinery Manufacturing
Company size
201-500 employees
Founded
1965
Headquarters
Cleveland, Ohio
LinkedIn followers
2,608
Family-owned and founded in 1965, Towlift is one of the country's largest full-service material handling dealerships, providing customers with a full range of solutions. Striving to exceed customer expectations, they operate by the motto, “It’s the dealer that makes the difference!” Named Dealer of Excellence over twenty times and the leading Mitsubishi Logisnext Americas dealer, Towlift carries a full line of material handling products for purchase and rent along with complete services and repairs with locations in Cleveland, OH, Columbus, OH, Mentor, OH, Toledo, OH, Pittsburgh, PA, Erie, PA, and Oakland, CA.
Offices: 1395 Valley Belt Road, Cleveland, Ohio 44131, US · 1200 Milepost Drive, Columbus, Ohio 43228, US · 2860 Crane Way, Northwood, Ohio 43619, US · 7520 Clover Avenue, Mentor, Ohio 44060, US · 304 Deer Run Rd, Sewickley, Pennsylvania 15143, US
ForkliftsWarehouse RackingNarrow Aisle EquipmentEquipment Service and PartsRental EquipmentWarehouse equipmentand Industrial equipmentConsultingManufacturingCommercial Equipment Services
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