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Full-time
high school
401(k) With Company Match, Profit Sharing, Health Insurance, Life Insurance, Paid Time Off, Employee Discounts
Posted 24d ago
~40 hrs/week
Responsibilities
Provide seamless service by covering delivery routes for unavailable representatives, ensuring the accurate delivery and collection of garments and products. Maintain strong customer relationships through high-quality service, problem-solving, and operational excellence in vehicle and invoice management.
Requirements
Must be at least 21 years old with a valid driver's license, a clean driving record, and a high school diploma or GED. Requires the ability to meet DOT requirements and physically lift and carry up to 50 lbs.
Full job description
At UniFirst, we Always Deliver—for our customers and our people. Join us as a Route Coverage Specialist, a key service professional integral to the success of our operations. In this role, you’ll provide exceptional service by stepping in to cover delivery routes when our Route Service Representatives (RSRs) are unavailable. With training on multiple routes, you’ll ensure our valued customers experience seamless service every time. This dynamic, fast-paced opportunity is perfect for someone proactive, agile, and who enjoys variety.
What Your Role Entails:
Develop Proficiency Across Multiple Routes: Learn the ins and outs of multiple routes, including customer-specific details, to provide top-tier service.
Deliver Garments and Product to Customers: Safely load, transport, and unload clean garments, flat goods, and other products to customers along established routes. Collect and secure used or soiled garments and products for return, ensuring timely and accurate service to meet customer standards
Provide Excellent Customer Service: Step in and deliver high-quality service, supporting strong customer relationships through positive interactions and clear communication.
Problem Solving: Resolve customer requests independently, using problem-solving skills to ensure satisfaction and maintain customer loyalty.
Operational Excellence: Accurately manage invoices, conduct inventory audits, and maintain the safety and appearance of your vehicle.
Safety: Follow all traffic laws, safety standards, and company policies to ensure the safety and well-being of yourself, your customers, and the company.
Route Support: Collaborate with the Service and Management Teams to support new account installations, assist RSRs on routes, contribute to rerouting efforts, and collections. You will also have the opportunity to upsell and strengthen customer relationships.
Effective Communication: Share customer feedback and potential solutions with location leadership. Stay informed about competitor activity in the local market.
Core Competencies:
Time Management & Adaptability: Ability to adapt to changing routes, conditions, and customer needs.
Customer-Centric Mindset: UniFirst is a service-driven company, and as a Route Specialist, you’ll play a crucial role in ensuring customer satisfaction.
Collaboration & Team Support: While autonomy is key, collaboration within the Service, Production, Sales and Office Department is essential to ensure success.
Why You’ll Enjoy This Role:
Variety: Every day brings new routes and new experiences, ensuring no two days are alike.
Agility: Perfect for those who thrive in a fast-paced environment and enjoy navigating different routes, weather conditions, and schedules.
Autonomy: Work independently while being part of a supportive team that values service excellence and adaptability.
What You Bring to UniFirst:
Driver’s License & Safe Driving Record: Must be at least 21 years old with a valid driver’s license, a clean driving record, and reliable transportation.
DOT Compliance: Meet all Department of Transportation (DOT) requirements, including a physical exam.
Educational Requirements: High school diploma, GED, or military service required.
Strong Customer Service Skills: Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service.
Relevant Experience: Prior experience in customer service, route sales, or delivery, roles is a plus!
Tech-Savvy: Comfortable using and learning new technologies to enhance operational efficiency.
Physical Stamina: Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods.
You Will Benefit From:
Competitive Compensation: Competitive salary, 401(k) with company match, profit sharing, health and life insurance, paid time off, employee discounts, tuition reimbursement, and more.
Work-Life Balance: Monday–Friday day shift schedule.
Career Development: Continuous training and growth opportunities.
Inclusive Culture: A diverse and inclusive work environment that values a variety of backgrounds and perspectives.
Join UniFirst for a Rewarding Career
At UniFirst, you'll find opportunities for advancement in a supportive and diverse environment. If you're ready to take on a dynamic, customer-focused role with plenty of room for growth, we’d love to hear from you!
About UniFirst
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 16,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list.
Related keywords
Route CoverageGarment ServicesDOT ComplianceRoute SalesDeliveryInventory AuditCustomer SatisfactionLogisticsTransportationSafe Driving Record
Headquartered in Wilmington, Mass., UniFirst Corporation (NYSE: UNF) is a North American leader in the supply and servicing of uniform and workwear programs, facility service products, as well as first aid and safety supplies and services. Together with its subsidiaries, the Company also manages specialized garment programs for the cleanroom and nuclear industries. In addition to partnering with leading brands, UniFirst manufactures its own branded workwear, protective clothing, and floorcare products at its five company-owned ISO-9001-certified manufacturing facilities. With more than 270 service locations, over 300,000 customer locations, and 16,000-plus employee Team Partners, the Company outfits more than 2 million workers every day. For additional information, contact UniFirst at 888.296.2740 or visit UniFirst.com.
UniFirst’s mission is “To serve the people who do the hard work. Helping them succeed and deliver for what gives their lives meaning.”
Our continuous customer focus enables us to grow, to provide an equitable return on investment, and to create development opportunities for our Team Partners.
Offices: 68 Jonspin Road, Wilmington, MA 01887, US
Based on 657 listings with disclosed salaries, most trades jobs in Indiana pay between $50k–$128k per year. Individual offers vary with seniority, company size, and specialization.
How many Trades jobs are open in Indiana right now?
There are currently 10,131 open trades positions in Indiana listed on Clera. New openings are added daily as companies post roles.
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Companies currently hiring include Great Clips Inc., Lowe's Companies, Inc., AutoZone, Carvana, O'Reilly Auto Parts, among others. Browse the listings above to see every active employer.
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Yes — 120 of the 10131 open trades positions offer remote or hybrid work (32 remote, 88 hybrid).
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Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.