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Full-time
professional certificate
Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Sick Time, Paid Holidays
Posted 19d ago
~40 hrs/week
Responsibilities
The HVAC Service Technician is responsible for installing, maintaining, and repairing heating and cooling systems for residential and commercial customers. They must diagnose technical issues, manage job site documentation, and provide an extraordinary customer experience to drive informed buying decisions.
Requirements
Candidates must have at least one year of experience or training in HVAC installation and troubleshooting, along with a valid driver's license and a clean driving record. Physical ability to lift 50 lbs and work in tight spaces or diverse weather conditions is required.
Full job description
Are you ready to join a dynamic team that values hard work, continuous learning, and making a positive impact on customers' lives? Look no further!
At Rite Way, we pride ourselves on offering the best solutions and service to meet our customers' needs, all while fostering a supportive and collaborative work environment. We believe in investing in our employees – providing ongoing training and development opportunities to cultivate the best talent and technical expertise in every market we serve.
In addition to a competitive salary and benefits package, we offer:
• A culture that values effort and rewards results • Health, dental, and vision insurance available first of month following date of hire • Generous company health premiums contributions, including a 100% company-paid option • Paid vacation and sick time plus seven paid holidays each year • Earn up to 128 hours of paid time off your first year, including 80 hours within first six months of employment • 401(k) retirement savings options with company match • Lucrative employee referral program • Paid training and continuous learning and development opportunities • Tool purchase program • 100% company paid uniforms • Company paid vehicles • Weekly pay • Annual performance reviews to foster continued professional development and earning potential • Affordable supplemental insurance offerings including accident, life, critical illness, short-term and long-term disability, and legal and identity theft services
If you are passionate about helping people improve their homes, have a strong work ethic, and enjoy working both independently and as part of a team, we encourage you to apply. Please note that this role may require working in diverse and potentially uncomfortable indoor and outdoor environments.
This is not the right fit for you if you are not looking for a long-term career or are unable to consistently demonstrate an exceptional work ethic, including excellent attendance. We value teamwork and those who enjoy working as part of a team will thrive in this role.
Job Summary
The HVAC Service Technician diagnoses and repairs heating and cooling systems and lead customers to informed and confident buying decisions by providing an extraordinary customer experience.
Reports To
HVAC Service Field Supervisor
Duties & Responsibilities
Install, maintain, and repair heating, ventilation, and cooling units for both commercial and residential customers. Diagnose and repair of electronic, mechanical, and electrical components of these systems.
Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated to customer.
Be available to work nights or weekends, as scheduled or as needed, to service needs of our customers.
Maintain good working order of company vehicle including refueling as necessary, reporting any mechanical issues, and filling out and submitting monthly vehicle inspection form. Vehicles should be washed on a regular basis.
Maintain proper stock, parts, tools, and safety equipment in the vehicle.
Understand company pricing and generate appropriate customer invoice at job site. Electronically process credit card payments. Obtain customer signature at completion of job. Obtain correct customer information including email address.
Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary.
Diagnose diverse service issues, obtain replacement parts, calibrate system to manufacturer’s recommendations, and explain fully to customer what the issue is and what is needed to correct.
Participate in any paid training Rite Way determines relevant to your HVAC technician role. These trainings may or may not be during normal work hours.
Identify and report to Service Manager potential opportunities for additional business (newer system, service contracts, and additional services).
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive, but representative; other duties may be assigned.
Competencies for Success
Customer Focus
Communication
Dependability & Productivity
Interpersonal Skills
Organization Skills
Quality
Results Orientation
Job Knowledge
Problem Solving
Technical Skill
Judgement & Critical Analysis
Required Skills & Abilities
Good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.
Excellent customer service skills with desire to exceed customer expectations.
Ability to work independently in a timely manner, making sure job is done correctly the first time.
Well groomed, neat appearance
Valid driver’s license and clean driving record
Must be able to pass drug test and background check
Observe all company procedures and safety rules
Work as part of our team to ensure customer satisfaction
Must be available for on-call shift rotation
Education & Experience
Minimum of one-year experience, or education/training in installation, maintenance, and troubleshooting and correcting diverse HVAC service issues.
Physical Demands
Must be able to lift, lower, push, and pull objects of up to 50 lbs. unassisted.
Must be able to continually stand, walk, climb, ascend/descend ladders, bend, stoop, crawl, and crouch, frequently in tight spaces, for extended periods of time, in indoor and outdoor conditions.
Must be able to continually use hands/fingers to handle, feel, utilize tools, and operate machinery.
Work Environment & Conditions
Field environment including interior and exterior of customers' residential properties. May require exposure to weather conditions, dusts, and mists that may be present while working outdoors. Exposure to chemicals may occur. Use of personal protective equipment including but not limited to safety-footwear, goggles, gloves, shield, mask or respirator, and hardhats may be required.
Must be able to drive a company vehicle and possess a valid driver license and insurable driving history.
Must pass background screen, drug test, and motor vehicle records check.
Work Schedule
Monday through Friday, 7:30AM to 4PM. Periodic nights, weekends, and overtime hours will be required at peak times.
Remote Work Eligibility
Not Eligible
Travel Requirement
None
Equal Opportunity Employer Statement
Rite Way is an Equal Opportunity Employer (EOE) and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, protected veteran status, or any other personal characteristic protected by Federal, State, or Local Laws.
Serving and Keeping Southern Arizona Cool and Comfortable since 1959
We offer you peace of mind, ensuring your HVAC and plumbing equipment operates safely. We help you save money on your energy bills. And, we help deliver relief to those with allergies and many others concerned with the quality of the air they breathe.
We have the largest Heating and Air Conditioning Service Department in Southern Aizona that are ready to provide you with same service at no additional cost. We offer 24 hour service 7 days a week.
We have a full Service Plumbing department that is ready to respond to yor emergenicies faster than any other Tucson Licensed Plumbing Contractor. These services include water heater service and replacement, water conditioning, drain clearing, water and sewer line repair, leak detection and whole home repiping.
We offer duct cleaning services and have a full service sheet metal shop.
We are always interested in hiring great people, either for our field teams, our office and management teams or for staffing our partnerships with local big box stores. If you have a great attitude and high energy, plus passion for excellent customer experience, we'd love to have a conversation with you.
Offices: 4551 S Alvernon Way, Tucson, Arizona 85714, US
Replacement of A/C and Heating EquipmentRepair all makes and models of Heating and Cooling EquipmentSolar Water Heater Installationand Indoor Air Quality AnalysisConstruction
Based on 580 listings with disclosed salaries, most trades jobs in Arizona pay between $55k–$130k per year. Individual offers vary with seniority, company size, and specialization.
How many Trades jobs are open in Arizona right now?
There are currently 8,997 open trades positions in Arizona listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Trades roles in Arizona?
Companies currently hiring include Great Clips Inc., Lowe's Companies, Inc., Costco Wholesale, ABM Industries, AutoZone, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Trades jobs in Arizona?
Yes — 118 of the 8997 open trades positions offer remote or hybrid work (35 remote, 83 hybrid).
How do I apply for Trades jobs in Arizona?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.