London, England, United Kingdom · Hybrid
CAPGEMINI INVENT At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deli…
Skills: ServiceNow CSM, ServiceNow FSM, CRM Transformation, AI Strategy, GenAI
London, England, United Kingdom · Hybrid
ROLE DETAILS SBU - Invent CU - Business Technology Global Grade - B At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capab…
Skills: Java, Spring Boot, React, TypeScript, JavaScript
London, England, United Kingdom · Hybrid
CAPGEMINI INVENT At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deli…
Skills: ServiceNow IRM, ServiceNow SecOps, Cyber Security Transformation, Risk Management, Operational Resilience
Birmingham, England, United Kingdom · Hybrid
Who You Will Be Working With In order to be considered for this role, you will need to be eligible for UK Security Clearance You will join the Enterprise Data Management practice in Capgemini’s Insights and Data (I&D) bu…
Skills: Oracle Database, Data warehousing, Data lakehouse design, SQL, Python
London, England, United Kingdom · On-site
CAPGEMINI INVENT At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deli…
Skills: Business Architecture, Strategy Definition, Capability Modeling, Governance, Business Process Optimization
London, England, United Kingdom · Hybrid
At Capgemini Invent, we help our clients to embrace innovation and transformation to get the future they want. By combining strategy, technology, data science, and creative design expertise with an inventive mindset, we …
Skills: User Research, Qualitative Research, Quantitative Research, Usability Testing, Stakeholder Management
London, England, United Kingdom · Hybrid
Capgemini Invent At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deli…
Skills: Operating Model Design, Organisation Design, Strategic Thinking, Problem Solving, Stakeholder Management
London, England, United Kingdom · Hybrid
CAPGEMINI INVENT At Capgemini Invent, we believe that difference drives innovation. With over 2,300 transformation consultants, we combine strategic, creative, and scientific expertise to deliver groundbreaking solutions…
Skills: Change Management, Digital Transformation, Microsoft 365, Microsoft Viva, M365 Copilot
Birmingham, England, United Kingdom · Hybrid
Who You'll Be Working With As a Data Solution Architect at Capgemini, you will design and lead the delivery of modern data platforms that enable analytics, AI, GenAI, and data driven decision making at scale. You will tr…
Skills: Databricks, Apache Spark, Data Architecture, Cloud Platforms, AWS
Birmingham, England, United Kingdom · Hybrid
Who You'll Be Working With As a DataOps Engineer at Capgemini, you will help teams build, run, and continuously improve modern data platforms so they are reliable, secure, and easy to change. You will work across enginee…
Skills: DataOps, Data pipeline orchestration, Containerisation, Docker, Kubernetes
Birmingham, England, United Kingdom · Hybrid
Who You'll Be Working With As a Data Solution Architect at Capgemini, you will design and lead the delivery of modern data platforms that enable analytics, AI, GenAI, and data driven decision making at scale. You will tr…
Skills: Azure Data Factory, Microsoft Fabric, Data Architecture, Data Engineering, Cloud Platforms
Birmingham, England, United Kingdom · Hybrid
About the job you're considering Capgemini is seeking an experienced senior delivery leader to lead large-scale, complex digital transformation programmes for strategic clients in the Consumer Goods sector. You will act …
Skills: Digital Transformation, Delivery Leadership, Salesforce, Consumer Goods Cloud, Trade Promotion Management
London, England, United Kingdom · Hybrid
Capgemini Invent At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deli…
Skills: Logistics Strategy, Business Transformation, Supply Chain Management, Business Development, Operating Model Design
London, England, United Kingdom · Hybrid
Capgemini Invent The Strategy and Transformation consultant supports Capgemini clients to innovate and develop new strategies, services and products. He/she designs and implements new business and operating models and br…
Skills: Warehouse Management Systems, Transport Management Systems, Supply Chain Optimization, Management Consulting, Stakeholder Management
Newcastle upon Tyne, England, United Kingdom · Hybrid
$27k–$35k/yr
Job Title: Internal Account Manager / Junior Sales Executive (Progression opportunity) Location: Hybrid, based from our Newcastle office (Cobalt Business Park) Annual salary: Circa £27,000 - £35,000 depending on skills &…
Skills: Outbound Prospecting, Lead Qualification, Pipeline Development, Sales Administration, CRM Management
Hungerford, England, United Kingdom · Hybrid
"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collabo…
Skills: C# .NET, Prompt Engineering, LLM Integration, RAG, Vector Search
Hungerford, England, United Kingdom · Hybrid
"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collabo…
Skills: C# .NET, Prompt Engineering, LLM Integration, RAG, Vector Search
Newcastle upon Tyne, England, United Kingdom · Hybrid
Job Title: Digital Growth Lead Location: Hybrid, based from our Newcastle office (Cobalt Business Park) or Theale office (Arlington Business Park) Annual salary: Circa £45,000, depending on skills & experience About Cybi…
Skills: WordPress, Technical SEO, Conversion Rate Optimization, HubSpot, HTML
Newcastle upon Tyne, England, United Kingdom · Hybrid
Job Title: Creative Design Lead Location: Hybrid, based from our Newcastle office (Cobalt Business Park) or Theale office (Arlington Business Park) Annual salary: Circa £35,000, depending on skills & experience About Cyb…
Skills: Creative Design, Brand Identity, Adobe Creative Suite, Figma, Motion Graphics
Birmingham, England, United Kingdom · Hybrid
Who You'll Be Working With As a Data Solution Architect at Capgemini, you will design and lead the delivery of modern data platforms that enable analytics, AI, GenAI, and data driven decision making at scale. You will tr…
Skills: Azure, Databricks, Apache Spark, Data Architecture, Data Warehousing
London, England, United Kingdom • Hybrid
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Lead the design and delivery of ServiceNow-enabled customer and revenue transformation programs for clients. Act as a techno-functional SME to redesign operating models using AI capabilities and workflow platforms to improve customer experience.
Requires 10-15 years of experience in customer transformation, CRM, or CX consulting. Must possess deep expertise in ServiceNow CSM/FSM or similar CRM ecosystems and the ability to engage with C-level stakeholders.
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.
As the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth.
Business Technology is Capgemini Invent’s technology consulting and transformation advisory practice. Within Business Technology, our AI & Digital Acceleration team focuses on helping our clients to deliver technology transformation programmes for business value, and optimise the effectiveness and impact of their IT capability.
We are looking to hire a Managing Consultant into AI & Digital Acceleration to help sell and deliver ServiceNow-enabled customer, revenue and ecosystem transformation programmes and grow the Business Technology portfolio within our clients.
As a Managing Consultant – CRM Transformation, you will help clients redesign customer-facing and revenue-generating operating models using ServiceNow’s workflow platform, AI capabilities and ecosystem integrations.
You will act as a techno-functional SME across ServiceNow CRM capabilities, helping organisations transform customer service, field operations, commercial processes and ecosystem collaboration while accelerating growth and improving customer experience.
Key expectations from this role include:
Core Experience
Technical & Functional Capabilities
Consulting & Leadership Skills
At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.
We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.
Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Make it real.
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real | www.capgemini.com
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There are currently 228 open technology positions in Newcastle upon Tyne, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Capgemini, Scrumconnect Consulting, Version 1, Norton Rose Fulbright, Turnitin, among others. Browse the listings above to see every active employer.
Yes — 181 of the 228 open technology positions offer remote or hybrid work (37 remote, 144 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
