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Full-time
bachelor degree, professional certificate
Competitive compensation, Government-mandated benefits, Retirement Savings Program with Company Matching, Life Insurance, HMO coverage starting on Day 1, Paid time off
Posted 22d ago
~40 hrs/week
Responsibilities
The IT Network Administrator is responsible for installing, configuring, and optimizing the organization's network infrastructure to ensure reliability and security. This includes monitoring performance, troubleshooting connectivity issues, and maintaining network servers and security protocols.
Requirements
Candidates should have a bachelor's degree in a technical field and at least three years of experience in network administration. Active PCNSE and CCNA certifications are required, with CCNP preferred.
Full job description
Work Setup: Onsite at The Hideout in Clark, Pampanga
Schedule: Monday-Friday, rotating schedule
Type of Contract: Full-Time
Start Date: August 3, 2026
Job Summary: The IT Network Administrator is responsible for supporting, maintaining, and optimizing the organization's network infrastructure to ensure reliability, performance, availability, and security. This role manages network operations across local area networks (LANs), wide area networks (WANs), cloud-connected environments, and supporting infrastructure while providing technical support, troubleshooting network issues, and implementing solutions that support business continuity and operational excellence.
What does a day in the life of an IT Network Administrator look like?
Install, configure, maintain, and support network infrastructure, including routers, switches, firewalls, wireless networks, VPNs, and related technologies
Monitor network performance, availability, capacity, and security to ensure optimal operation and compliance with organizational standards
Troubleshoot and resolve network, connectivity, routing, switching, wireless, and infrastructure-related issues in a timely manner
Implement and maintain network configurations, including VLANs, routing protocols, IP addressing, and network segmentation
Support network security initiatives through the implementation of access controls, authentication services, monitoring tools, and security best practices
Maintain network servers, VPN gateways, intrusion detection systems, and other supporting network infrastructure components
Analyze network performance trends and recommend improvements to enhance reliability, scalability, and operational efficiency
Support deployment, configuration, maintenance, and upgrades of network hardware, software, and related systems
Collaborate with Information Security, Infrastructure, Operations, and other stakeholders to ensure compliance with security requirements and technology standards
Develop and maintain network documentation, diagrams, configuration records, and operational procedures
Support technology migrations, infrastructure upgrades, system deployments, and business continuity initiatives as assigned
Provide technical support and guidance related to network connectivity, infrastructure services, and communication systems
Utilize network monitoring and management tools to proactively identify, investigate, and resolve issues
Assist with vendor coordination, equipment procurement, warranty support, and technology lifecycle management activities as needed
Identify opportunities to improve network performance, security, reliability, and operational effectiveness
Adhere to company policies and procedures
Meet or exceed performance targets for related KPIs
Continuously improve knowledge of products, services, and processes by participating in training programs and continuous learning modules
Collaborate with other departments as needed
Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all times
Perform other duties as assigned
What are the required qualifications of an IT Network Administrator?
Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, Electronics and Communications Engineering, or a related field preferred
Minimum of three (3) years of experience in network administration, network operations, infrastructure support, or a related role
Experience or knowledge about palo alto firewall, cortex xdr, cisco devices, unifi networks, network patch managements
Active PCNSE and CCNA certifications required; CCNP certification preferred
Strong knowledge of LAN, WAN, wireless networking, VPN technologies, routing, switching, and network security principles
Experience configuring, maintaining, and troubleshooting network infrastructure devices, including routers, switches, firewalls, and wireless technologies
Knowledge of TCP/IP, DNS, DHCP, VLANs, routing protocols, network segmentation, and authentication services
Experience utilizing network monitoring, management, and diagnostic tools
Working knowledge of server infrastructure, virtualization platforms, cloud technologies, and endpoint connectivity preferred
Ability to create and maintain network diagrams, technical documentation, and operational procedures
Strong analytical, troubleshooting, and problem-solving skills
Strong written and verbal communication skills with the ability to communicate technical information effectively
Ability to work independently and collaboratively in a fast-paced environment
Strong organizational and time management skills with the ability to manage multiple priorities and deadlines
Commitment to operational excellence, continuous improvement, security, and service reliability
Ninja Perks and Benefits
*Full time employees
Competitive compensation
Adherence to government-mandated benefits
Retirement Savings Program with Company Matching
Life Insurance
HMO coverage starting on Day 1
Paid time off, birthday leave
Bonus and incentive plans
Opportunities for skills training and personal and professional development
Beautiful office space with a free lunch provided daily for onsite employees
Employee Referral Program
Experience infinite fun so you can have infinite growth. Discover a Better Way to Grow! Are you ready?
Disclaimer:
The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.
SupportNinja is proud to be an Equal Employment Opportunity employer, and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.
Scaling up businesses is our expertise, allowing for companies to reach a greater impact on the market.
We assist you in the great expansion of your visibility and reach, leading to an enlargement of your success by cleverly gaining you more clients.
We currently have offices in Koh Phangan (Thailand) and Florianópolis (Brazil) giving the advantage of covering all time zones across the globe.
Our services include:
Cold Email Marketing - We verify a database of prospects, set up a cold email marketing campaign, and win leads for your business.
LinkedIn Marketing - We build a database of potential customers, reach out to them via LinkedIn and evaluate interested leads.
Account-Based Marketing - We create a list of highly targeted accounts and communicate through available channels.
Content Creation - To build more trust and stay in the head of prospects we create educational and promotional content to post on Social Media, Blogs or Newsletters.
Social Media Management - We manage your content and distribute it to social media platforms. We analyse the performance of the content and help establish a feedback loop between content creators and sales agents to better the ROI of your social media campaigns.
Customer Support - We qualify and nurture leads to hand over to your sales agents and manage incoming support tickets of existing customers.
Paid Advertising - We create, analyse and optimise your paid advertising campaigns on Google & Facebook. We boost your sales with highly qualified inbound leads.
Sales Agents - Let us manage your entire sales process and build a team of sales agents that are always ready to sell your products and services.
Staff Training - We train your staff to adapt to new standards in marketing, sales and support.
How many Technology jobs are open in Mabalacat, Philippines right now?
There are currently 31 open technology positions in Mabalacat, Philippines listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Mabalacat, Philippines?
Companies currently hiring include Thrive, Texas Instruments, Ideagen, Boomering Inc, Aprio, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Mabalacat, Philippines?
Yes — 17 of the 31 open technology positions offer remote or hybrid work (3 remote, 14 hybrid).
How do I apply for Technology jobs in Mabalacat, Philippines?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.