At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our busin…
Skills: Application Production Support, Incident Management, Problem Management, Root Cause Analysis, Splunk
Req ID: 382101 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Job Description WHAT IS THE OPPORTUNITY? The CBOS Global Payments team is undertaking multiple complex initiatives (e.g. SWIFT & Global RTGS Compliance, Payments Modernization, Controls & Risk) as part of RBC Capital Mar…
Skills: Software Development Leadership, SWIFT MT and MX, Java, Spring Boot, Microservices
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in the Corporate Sector- Corporate Techn…
We’re seeking a future team member for the role of Vice President, Client Enablement to join our Client Services Group (Pershing). This role is located in Jersey City, NJ. In this role, you’ll make an impact in the follo…
Risk Management - CCB Marketing Model Review Lead - Vice President
Jersey City, New Jersey, United States · On-site
$147k–$215k/yr
Senior$1.6B raised
Bring your Expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticip…
Skills: Model Validation, Machine Learning, Artificial Intelligence, Python, PyTorch
About the Role Our technology is raising strong interest from the engineering world, and the number of our users is growing quickly. As a key player in the Forward Deployed Engineering Team, your mission will be to help …
Skills: Python, Machine Learning, Deep Learning, CAD, CAE
Amazon Web Services (AWS) is seeking a Deal Lead for the Strategic Customer Engagements (SCE) team. SCE is a specialized global deal team that engages with commercial and public sector customers on deal strategy, structu…
SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and cons…
Skills: SQL, Python, R, Hadoop, Model Risk Management
At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our busin…
Skills: Generative AI, Large Language Models, RAG Systems, Agentic Workflows, Python
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striv…
Skills: Tanium Deploy, Microsoft Intune, PowerShell Scripting, Software Deployment, Flexera Admin Studio
Vice President, Data Products & Analytics Engineer
Jersey City, New Jersey, United States · Hybrid
$153k–$237k/yr
Senior+$300M raised
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striv…
Skills: Data Product Strategy, Cloud Data Platforms, SQL, Data Architecture, Data Governance
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striv…
Skills: Java, Spring Boot, Python, AI Agents, LLM Integration
Vice President, Full Stack Software Engineer At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global fi…
Wholesale Credit Quantitative Research - Senior Associate
Jersey City, New Jersey, United States · On-site
$100k–$177k/yr
Mid level$1.6B raised
Help strengthen how we measure and manage risk in cleared derivatives. You will build quantitative models and tools that assess central counterparty margin adequacy and support counterparty credit risk management. Workin…
Skills: Python, Quantitative Research, Cleared Derivatives, Risk Management, Value At Risk
In this high-impact, high-visibility role, you will lead the planning, solution design, and end-to-end software development and testing for Chubb’s global digital enablement platform. You will be at the forefront of driv…
Skills: Software Engineering, Cloud Platforms, API Design, Microservices, Data Management
Fortitude Reinsurance Company Ltd. (Fortitude Re) is one of the world’s leading providers of legacy reinsurance solutions. They work with the world’s leading insurance companies to help them execute comprehensive, transf…
Skills: Investment Operations, Data Management, IBOR, ABOR, Security Master Data
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Commercial and Investment Bank Digita…
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Automation, Influence, Result Orientation, Stakeholder Management, Technical Strategy Development
Lead and execute application production support activities, focusing on the reliability, performance, and optimization of assigned applications. Act as an escalation point for production issues and lead incident and problem management efforts to ensure timely service restoration.
Requirements
Requires a bachelor's degree or equivalent experience and a background in financial services. Candidates should possess strong troubleshooting skills and experience with tools like Splunk and ServiceNow, with a willingness to work in an on-call support role.
Full job description
At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.
Job Description
Lead, execute and assist with application production support activities with specific focus on the functional and technical features of assigned BBH applications. Share the responsibility for performance, reliability and optimization for all areas of assigned applications with other members of your assigned team. Function as an escalation contact for the organization on all production issues and requests that occur on and off business hours. Will work with team's technical specialists for additional support when required to supplement and expand knowledge. Provide assistance with root cause analysis on incidents that impact the reliability, accuracy and efficiency of BBH applications. In addition, candidate will be responsible for updating existing documentation, including regular formal reporting on system performance and health.
Responsibilities
Incident, Error and Business Management
Provide off hours support when issues or monitoring require.
Assist Production Support Team in triage of application Incidents. Based on experience and analysis will use discretion on creating short term solutions to restore service.
Lead Incident Management efforts which include management of the Incident ticket, communication to interested parties and timely escalation and communication of issues
Serve as an application expert for Business requests and inquiries to ensure a timely response to business needs and questions regarding the use and capabilities of the assigned application
Systems Health / Performance Monitoring
Modify daily support team tasks as needed to keep up with a changing and dynamic environment.
Serve as an escalation point for any abnormal activity or issues identified during the monitoring process.
Create and maintain a robust inventory of processing alerts to ensure assigned applications are healthy and functioning properly.
Proactively review system performance and health
Problem Management
Partner with Production Support team members and the Development organization on root cause efforts and ensure documentation and procedures for any new tactical solution or risk controls are up to date and clear.
Ensure problems (and/or System Defects) are appropriately logged and kept up to date in the central repository
Drive resolution for incidents and problem management.
Event/Crisis Management
Participate or when needed lead efforts around Event Management
Lead troubleshooting analysis efforts to resolve application outages in a timely manner
Responsible for communicating the status of research to Production Support team members and other interested parties which may include Senior business representatives.
Education and Qualifications
BA/BS Degree or related work experience preferred.
Excellent Communication Skills
Strong troubleshooting and problem solving skills
Strong analytical and logical thinking skills
Proficiency in Microsoft Office applications
Self-starter that is eager to learn and willing to work in an on-call support role
Ability to operate independently
Ability to multi task in a fast paced environment
Financial Services experience required
Experience with Splunk logs and alerting preferred
Some mainframe experience preferred
Prior managerial or leadership experience preferred
ITIL Foundation Certification (not mandatory but a plus)
Experience in using Industry tools like ServiceNow for tracking Incidents and Problems (not mandatory but a plus)
Salary Range
NJ: $100,000 - $150,000 base salary + annual target bonus
BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.
We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.
About BBH:
Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.
We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.
We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.
Related keywords
Production SupportIncident ManagementProblem ManagementRoot Cause AnalysisSplunkServiceNowMainframeITIL FoundationFinancial ServicesSystem Health MonitoringEvent ManagementTriageApplication ReliabilityTechnical SupportEscalation Management
Offices: 140 Broadway, New York, NY 10005, US · 50 Post Office Square, Boston, MA 02110, US · No. 1 Jianguomenwai Avenue, Chaoyang District, Beijing 100004, CN · 227 West Trade Street, Suite 2100, Charlotte, NC 28202, US · 150 South Wacker Drive, Suite 3250, Chicago, IL 60606, US
How much do Technology jobs in Jersey City, NJ pay?
Based on 847 listings with disclosed salaries, most technology jobs in Jersey City, NJ pay between $104k–$230k per year. Individual offers vary with seniority, company size, and specialization.
How many Technology jobs are open in Jersey City, NJ right now?
There are currently 977 open technology positions in Jersey City, NJ listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Jersey City, NJ?
Companies currently hiring include JPMorganChase, Bank of America, Amazon, Citi, The Depository Trust & Clearing Corporation (DTCC), among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Jersey City, NJ?
Yes — 488 of the 977 open technology positions offer remote or hybrid work (114 remote, 374 hybrid).
How do I apply for Technology jobs in Jersey City, NJ?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.