We are seeking a customer-focused and technically skilled Service Desk Analyst to support end users within a fast-paced IT services environment. This role is responsible for providing Tier 1 technical support, troublesho…
Everseen: A leader in vision AI solutions for the world’s leading retailers. The Role The Customer Success Analyst is a high-impact, customer-facing team member dedicated to ensuring our clients' end-users confidently ad…
Skills: Customer Success, Data Analysis, Presentation Skills, Facilitation, Microsoft Excel
Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you …
Skills: Financial analysis, Risk management, Compliance, Critical thinking, Communication
Company Description Care.com is a consumer tech company with a heart. We're on a mission to solve a human challenge we all face: finding great care for the ones we love. We're moms and dads and pet parents. We have paren…
Change the world. Love your job. The Product Marketing Engineer (PME) is responsible for developing business plans, marketing strategy and forecasts for assigned product lines. The PME maintains current status of custome…
Location: US or Canada Type: US Applicants - Full-Time; Canadian Applicants - Independent Contractor **A note before you read further** The world is changing fast, and so is this role. We can't fully tell you what this j…
Skills: Brand Identity, Visual Direction, Design Systems Architecture, Web Design, Product Design
Capco Associate Talent Program – Dallas January 2027 About the Team: Capco is a fully independent, global management and technology consultancy providing services to the Financial Services and Energy industries. For near…
Skills: Consulting, Software engineering, Agile methodology, Data analysis, Business analysis
Site Reliability Engineering (SRE) is an engineering discipline that combines software development and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. At Goldman Sachs, SR…
Skills: Site Reliability Engineering, Software Development, Systems Engineering, Go, Python
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
0000003986.ERP BUSINESS SYSTEM ANALYST SR.ERP TRANSFORMATION OFFICE
Dallas, Texas, United States · On-site
$101k–$126k/yr
Senior
Responsible for analyzing business systems, processes and technology to ensure resources are maximized to fully meet the departmental and organizational needs of the county. Requires strategic design and mapping of busin…
Skills: Business Analysis, System Analysis, Software Delivery Life Cycle, Oracle HCM, T-SQL
Do it Best
Database Administrator
Dallas, Texas, United States · On-site
Mid level
Database Administrator Location: Fort Wayne, IN, Dallas, TX Level: Salaried Division / Department: Information Technology Reports to: Manager Systems Engineering Travel: Less than 10% About the Role: We are seeking a ski…
Skills: Microsoft SQL Server, MySQL, MariaDB, PostgreSQL, SSIS
Do it Best
Manager of Software Development
Dallas, Texas, United States · On-site
Senior
Manager of Software Development Location: Fort Wayne, IN - Dallas, TX Level: Salary Division / Department: IT Reporting to position: Director of Software Development Travel: N/A About the Role: We are seeking an experien…
Skills: Software development, Team leadership, Mentoring, Project management, Software development lifecycle
Vice President - Technology M&A Integration Project Manager - Foundation Engineering - Dallas
Dallas, Texas, United States · On-site
Senior+$32B raised
What We Do At Goldman Sachs, our Engineers don’t just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for …
Skills: Technology M&A integration, Program management, Technology due diligence, Risk management, Enterprise systems integration
Capco Summer Internship Program - Dallas Summer 2027
Dallas, Texas, United States · On-site
Entry level$80M raised
Capco Dallas Summer Internship Program (SIP) Why is Capco for you? Are you self-motivated and solution-oriented? Can you excel in a fast-paced and dynamic environment? Are you excited about taking on new challenges, maki…
Skills: Data gathering, Research, Analysis, Presentation skills, Microsoft Office Suite
Capco Associate Talent Program - Houston June 2027
Dallas, Texas, United States · On-site
Entry level$80M raised
Capco Associate Talent Program – Houston June 2027 About the Team: Capco is a fully independent, global management and technology consultancy providing services to the Financial Services and Energy industries. For nearly…
Skills: Consulting, Software engineering, Agile, Data analysis, Business analysis
Capco Associate Talent Program – Dallas June 2027 About the Team: Capco is a fully independent, global management and technology consultancy providing services to the Financial Services and Energy industries. For nearly …
Skills: Consulting, Software development, Agile, Data analysis, Business analysis
Company Description At Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation. Our preve…
Hilltop Holdings is looking for a Cybersecurity Intern! The cybersecurity internship is an opportunity that introduces aspiring cybersecurity professionals to the day-to-day operations of security within the company. Int…
Skills: Cybersecurity, Data collection, Ticket processing, Incident response, Vulnerability assessment
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$40k–$60k/yr
Full-time
Medical insurance, Dental insurance, Vision insurance, Paid time off, Paid holidays, Career advancement opportunities
Posted 19d ago
~40 hrs/week
Responsibilities
Provide Tier 1 technical support for hardware, software, and connectivity issues while maintaining accurate documentation in ticketing systems. Ensure efficient resolution of support requests and escalate complex technical problems to the appropriate teams.
Requirements
Requires experience in IT support environments with a strong understanding of Windows operating systems and basic networking principles. Candidates should possess excellent communication skills and the ability to multitask in a fast-paced environment.
Full job description
We are seeking a customer-focused and technically skilled Service Desk Analyst to support end users within a fast-paced IT services environment. This role is responsible for providing Tier 1 technical support, troubleshooting hardware and software issues, and ensuring support requests are handled efficiently and professionally.
The ideal candidate enjoys problem-solving, communicating with users, and working in a collaborative technical support environment. This role is well-suited for someone who is organized, service-oriented, and motivated to grow their technical skillset.
This position is primarily remote but may require occasional on-site support within assigned business environments as needed.
Principal Duties & Responsibilities
Provide Tier 1 technical support for desktops, laptops, software, hardware, peripherals, and standard business applications
Monitor ticket queues and respond to incoming support requests promptly
Troubleshoot workstation, operating system, application, and connectivity-related issues
Maintain accurate documentation, ticket updates, and issue tracking throughout the support lifecycle
Provide professional communication and status updates to end users and internal support teams
Escalate complex technical issues to appropriate teams or vendors when necessary
Assist with issue tracking, recurring problem identification, and proactive remediation efforts
Support user account setup, basic system configuration, and endpoint support activities
Follow established troubleshooting procedures, documentation standards, and security protocols
Contribute to maintaining a positive and efficient support experience for end users
Requirements
Qualifications, Knowledge & Skills
Previous experience in IT support, desktop support, help desk, service desk, or managed services environments preferred
Strong understanding of Windows operating systems, desktop hardware, peripherals, and software troubleshooting
Basic networking knowledge including DHCP, DNS, NAT, subnets, and connectivity troubleshooting
Strong customer service and communication skills
Ability to troubleshoot technical issues while maintaining professionalism under pressure
Excellent organization, documentation, and multitasking abilities
Experience working with ticketing systems and support workflows
Ability to prioritize tasks and manage multiple support requests simultaneously
Self-motivated with a strong willingness to learn and grow within an IT support environment
Preferred Qualifications
Experience supporting enterprise or multi-site environments
Familiarity with Microsoft 365, Active Directory, and endpoint management tools
Exposure to remote support tools and monitoring platforms
Technical certifications are a plus (CompTIA, Microsoft, ITIL, etc.)
Benefits
Competitive compensation
Medical, Dental, and Vision insurance
Paid Time Off and Paid Holidays
Career advancement opportunities
Ongoing training and professional development
401K
Professional development assistance
Retirement plan
Related keywords
Service DeskIT SupportTier 1 SupportWindowsHardwareSoftwareNetworkingDHCPDNSNATSubnetsTicketing SystemsMicrosoft 365Active DirectoryEndpoint ManagementCompTIA
Based on 1259 listings with disclosed salaries, most technology jobs in Dallas, TX pay between $55k–$195k per year. Individual offers vary with seniority, company size, and specialization.
How many Technology jobs are open in Dallas, TX right now?
There are currently 2,802 open technology positions in Dallas, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Dallas, TX?
Companies currently hiring include Texas Instruments, Capgemini, Goldman Sachs, Dallas County, Shield AI, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Dallas, TX?
Yes — 1087 of the 2802 open technology positions offer remote or hybrid work (414 remote, 673 hybrid).
How do I apply for Technology jobs in Dallas, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.