Customer Support Executive (Spanish & English Speaking) - REMOTE
Bangkok, Thailand · Remote OK
Mid level$5M raised
About Manatal Manatal is an HRTech software service (B2B SaaS) company headquartered in Bangkok, Thailand. Manatal is one of the fastest-growing start-ups in the region and is backed by Surge and Sequoia Capital. Manatal…
Skills: Spanish Fluency, English Communication, Technical Troubleshooting, CRM Management, Ticketing Systems
Customer Support Executive (Morning and Afternoon)
Bangkok, Thailand · Hybrid
Mid level$5M raised
About Manatal Manatal is an HRTech software service (B2B SaaS) company headquartered in Bangkok, Thailand. Manatal is one of the fastest-growing start-ups in the region and is backed by Surge and Sequoia Capital. Manatal…
Skills: Customer Support, Technical Troubleshooting, English Communication, CRM, Ticketing Systems
Project: Hyperscale Data Center Location: Bangkok, Thailand Contract Duration: 20 months Role Overview: We are seeking an experienced Project Manager to lead and oversee the delivery of a large-scale hyperscale data cent…
Skills: Project Management, Data Center Delivery, Construction Supervision, Cost Control, Schedule Management
Mechanical Engineer - Hyperscale Data Center #DC06
Bangkok, Thailand · On-site
Senior
Our people are ambitious and humble, believing in what they do and convinced that our purpose is shaping a world of trust. With responsibility and openness, they daily serve our 400.000 clients in 140 countries, to bette…
Skills: Mechanical Engineering, HVAC Design, Data Center Cooling Systems, Construction Supervision, Commissioning
Project: Hyperscale Data Center Location: Bangkok, Thailand Contract Duration: 20 months Role Overview: We are seeking an experienced Contract Manager to oversee all contractual and commercial aspects of a large-scale hy…
Skills: Mechanical Engineering, HVAC Design, Data Center Cooling Systems, Construction Supervision, Commissioning
Mechanical Supervisor - Hyperscale Data Center #DC06
Bangkok, Thailand · On-site
Senior
Our people are ambitious and humble, believing in what they do and convinced that our purpose is shaping a world of trust. With responsibility and openness, they daily serve our 400.000 clients in 140 countries, to bette…
Are you ready to unleash your potential? At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. We believe we have a responsibility to be a force for good, a…
Skills: SAP FICO, R2R Process, SAP S/4 HANA, Functional Design, Technical Design
Legal Counsel Department: Global Legal Support Employment Type: Full Time Location: Thailand Description We’re looking for a proactive Legal Counsel to support our operations across up to three countries in the region. T…
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more c…
Skills: Data Extraction, Data Transformation, Data Loading, Data Warehousing, Data Lakes
Job Location BANGKOK PLANT Job Description Overview of the job As Quality Assurance Digital Leader, you will lead the digital transformation of the QA organization by leveraging data, automation, AI, and digital technolo…
Skills: Data Analytics, Python, SQL, Power BI, Power Automate
About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a uniqu…
Skills: Azure Data Factory, Terraform, GitHub, GitHub Actions, Azure
About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a uniqu…
Skills: ABAP Programming Language, SAP Fiori, SAP OData Development, SAP HANA CDS, SAP Enhancement & User Exits
About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a uniqu…
Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams. We are looking for potential candidates who are eager to learn and grow to join our yo…
About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living while reducing emissions. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a un…
Skills: SAP Basis Administration, SAP Data Archiving, SAP ILM, SAP S/4HANA, SAP ECC
About the role: The IT Manager - Technology and Operations serves as the single focal point for managing technology operations and service delivery in Thailand. Leading a team responsible for infrastructure and applicati…
About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living while reducing emissions. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a un…
Skills: SAP FI, SAP SD, SAP MM, S/4HANA Finance, Business Process Mapping
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore…
Skills: Data Analysis, SQL, Python, Excel, Numerical Reasoning
Job brief Savills (Thailand) Limited is seeking a proactive and results-driven Junior IT Project Manager to support and lead technology initiatives across our business. This role will be responsible for managing Property…
Skills: Project Management, Business Analysis, Vendor Management, Stakeholder Management, SDLC
aCommerce Data Engineer will be responsible for building, optimizing and maintaining robust data pipelines as well as designing meaningful data models in our Data Platform for analysts to serve key business purposes as a…
Skills: SQL, Python, Relational Database Design, Data Pipeline Construction, Data Modeling
Customer Support Executive (Spanish & English Speaking) - REMOTE
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
bachelor degree
Medical Healthcare Plan, Personal Development Allowance, Work From Anywhere (2 weeks per year), Team-building Activities, Company Trip
Posted 26d ago
~40 hrs/week
Responsibilities
Act as the primary point of contact for existing clients to provide quality service support and resolve technical issues. Collaborate with Product and Engineering teams to escalate bugs and provide feedback for product improvement.
Requirements
Requires 2+ years of customer support experience with fluency in both Spanish and English. Proficiency in ticketing systems and basic technical troubleshooting of web applications and APIs is preferred.
Full job description
About Manatal
Manatal is an HRTech software service (B2B SaaS) company headquartered in Bangkok, Thailand. Manatal is one of the fastest-growing start-ups in the region and is backed by Surge and Sequoia Capital. Manatal has a global presence and is trusted by thousands of businesses in over 130 countries.
Our goal is to transform the entire hiring process by making it simple, efficient and enjoyable for recruiters, hiring managers, and candidates alike.
Our mission is to offer the best-in-class AI-powered technologies to empower small, medium and large businesses in their staffing & recruitment transformation.
Role overview As a Project Manager (Tech) you will be part of our Tech Team. Your role is to improve existing and establish new processes for scaling the Tech team's capabilities. As part of this role, you will improve and build processes, ensure the delivery of projects, monitor progress against core KPIs, and build reports and presentations for internal teams.
You will be a part of a team that strives for the highest customer happiness and helps our customers transform the way they recruit.
For candidates in Latin America, this equals:
São Paulo — 4:00 PM 1:00 AM
Mexico City — 1:00 PM 10:00 PM
Buenos Aires — 4:00 PM 1:00 AM
Bogotá — 2:00 PM 11:00 PM
Lima — 2:00 PM 11:00 PM
Santiago — 3:00 PM 12:00 AM
Monterrey — 1:00 PM 10:00 PM
Caracas — 3:00 PM 12:00 AM
Responsibilities
Respond to customer inquiries via chat, email, and phone in a timely and professional manner.
Owning customer issues and requests from initial report to resolution, collaborating cross-functionally to address each request, and communicating with customers regularly regarding incidents or requests status.
Work closely with product or engineering teams to escalate and resolve issues, providing detailed feedback and insights.
Provide clear and concise updates to customers regarding the status of their issues, ensuring they are kept informed throughout the resolution process.
Log and track all support requests in the CRM and ticketing system, ensuring accurate and detailed documentation of issues and resolutions.
Act as a liaison between customers and product teams to provide feedback on product features, usability, and potential areas for improvement.
Provide after-hours and on-call support as needed through live chat or impromptu live support requests.
Handling customers with a consummately professional attitude.
Other tasks assigned by the CEO and Management
Required Skills and Experience
2+ years of related Customer Support experience.
Spanish Speaking - Must
Excellent written and verbal English communication skills, with the ability to explain technical issues to both technical and non-technical audiences.
Understanding of common operating systems (Windows, MacOS) and Software applications
Basic troubleshooting knowledge about issues related to bugs, web applications, databases, APIs, simple scripts, XML feeds and others is preferred.
Familiarity with ticketing platforms - experience with support ticketing systems such as Jira, ServiceNow, Zendesk or similar.
Able and comfortable working in the time allocation.
Proven leadership skills in both independent and team environments.
High energy levels, a high degree of integrity, self-motivation, positive attitude, proactive approach to work, and confidence.
Demonstrated success in a B2B sales environment.
A degree in Computer Science, Information Technology, or a related field is a plus. Relevant certifications (e.g., ITIL, AWS, etc.) are also a plus.
Working with Manatal
As a team of diverse cultures and nationalities, English language proficiency is required
We enjoy collaborating in person and the team is working on-site
Why you'll enjoy working with Manatal
Well-funded start-up backed by Surge & Sequoia
Be part of one of the fastest-growing B2B SaaS start-ups in the region
You will be collaborating with talented individuals in the industry
Join a lively and highly international team
Indulge in a challenging and innovative working culture
At Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.
We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship or other class protected by applicable law.
The next generation of AI-powered recruitment software.
Industry
Software Development
Company size
51-200 employees
Headquarters
Lumphini, Bangkok City
LinkedIn followers
55,105
Total funding
$5M
Manatal is an AI-native recruitment software (ATS) and CRM helping recruitment agencies and corporate HR teams source, engage, and hire talent faster. Infusing AI into the recruitment lifecycle, Manatal eliminates repetitive tasks and provides data-driven insights, making hiring more efficient.
The platform's AI engine automates sourcing and screening with intelligent candidate matching and ranking, surfacing the most qualified profiles. It automatically parses resumes and enriches candidate profiles with data from social media and public sources.
Manatal also streamlines the entire hiring workflow. It offers an innovative AI Interviewer for automated, asynchronous video interviews for efficient, unbiased screenings. An AI NoteTaker automatically transcribes and summarizes virtual interviews, letting teams remain engaged. Complemented by customizable pipelines and workflow automation, it handles tasks like sending emails and updating candidate statuses.
Manatal is the first ATS to offer an MCP, connecting with LLMs like ChatGPT to interact using AI prompts. Complemented by hundreds of integrations with essential tools, including native email and calendar sync, assessment platforms, and HRIS systems, it creates a powerful central hub. Teams can manage communications, post jobs to thousands of boards, and build branded career pages.
Built on trust, security, and scalability, Manatal provides customizable analytics and reporting, helping teams track KPIs and optimize strategy, and supports GDPR compliance. Supported by a dedicated team via live support and designed as intuitive and easy to implement, Manatal scales from startups to global enterprises. Start a 14-day free trial today.
How many Technology jobs are open in Bangkok, Thailand right now?
There are currently 929 open technology positions in Bangkok, Thailand listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Bangkok, Thailand?
Companies currently hiring include Agoda, CP AXTRA PUBLIC COMPANY LIMITED, BJAK, AIS, Monitor Deloitte, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Bangkok, Thailand?
Yes — 296 of the 929 open technology positions offer remote or hybrid work (74 remote, 222 hybrid).
How do I apply for Technology jobs in Bangkok, Thailand?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.