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Membership Manager | Cowboys Club (Private Members Club)
Frisco, Texas, United States · On-site
Senior
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Full-time
Posted 29d ago
~40 hrs/week
Responsibilities
The Key Holder is responsible for delivering a world-class customer experience and maximizing sales through a proactive selling culture. They oversee daily store operations, including opening/closing procedures, visual merchandising, and training new associates.
Requirements
Candidates should possess strong customer service skills and the ability to influence purchases to meet store KPIs. Integrity, teamwork, and a commitment to maintaining operational standards are essential for this entry-level leadership role.
Full job description
Come join America’s Team and be a part of the 5x Super Bowl Champion Dallas Cowboys Family! Our winning tradition doesn’t just happen on the field, it extends into our communities and retail stores. The DallasCowboys Pro Shops provide the ultimate game day experience while carrying the largest selection of official Cowboys fan gear. As part of the Team, you’re an integral part of our selling culture and ability to bring the excitement of the Dallas Cowboys to our fans. The Star represents our success and quality of work through world- class customer service. Earning your Star come with a commitment to deliver an exceptional customer experience while maximizing sales and profit. We are recruiting teammates who act with integrity, pursue excellence, give back to the community, display teamwork, and strive for passion every day.If you believe your skills and experience would be a great fit for the Dallas Cowboys Pro Shops, we encourage you to apply today!
Come join America’s Team and be a part of the 5x Super Bowl Champion Dallas Cowboys Family! Our winning tradition doesn’t just happen on the field, it extends into our communities and retail stores. The DallasCowboys Pro Shops provide the ultimate game day experience while carrying the largest selection of official Cowboys fan gear. As part of the Team, you’re an integral part of our selling culture and ability to bring the excitement of the Dallas Cowboys to our fans. The Star represents our success and quality of work through world- class customer service. Earning your Star comes with a commitment to deliver an exceptional customer experience while maximizing sales and profit. We are recruiting teammates who act with integrity, pursue excellence, give back to the community, display teamwork, and strive for passion every day.If you believe your skills and experience would be a great fit for the Dallas Cowboys Pro Shops, we encourage you to apply today!
Customer Experience:
Creates a fun and energetic environment for our fans and teammates.
Empowers teammates to utilize the “Star Service” model and selling skills to provide a world-class shopping experience that encourages positive customer connections and loyalty.
Exhibits a customer-focused mentality, driven by the desire to go over and beyond for our fans.
Proactively educates himself/herself and teammates on product knowledge and merchandise campaigns to effectively communicate and promote to our customers.
Upholds store visual merchandising standards.
Maintains a neat, clean, and organized sales floor, cash wrap, and fitting room to ensure environment is safe for teammates and customers.
Selling Culture and Talent:
Engages in a selling culture focused on acquiring the needs of customers and building relationships
Motivates and encourages teammates to uphold performance expectations.
Able to advise, upsell, and influence the purchase of additional products to maximize sales.
Contributes to a winning culture that strives to meet store’s daily KPIs both individually and as a team.
Assists the Store Manager with the onboarding process for new associates and delivers training in areas such as point of sale execution, merchandising standards, and customer service.
Promotes Dallas Cowboys United Membership packs to all fans.
Operational Excellence:
Understands, follows, and able to accurately communicate all company policies and procedures with integrity.
Works effectively to maintain an inviting shopping atmosphere for our fans by ensuring the selling floor, cashwrap, fitting rooms, and stockrooms are well maintained in accordance with company standards.
Able to protect assets through proactive customer engagement on the sales floor, properly checking in merchandise upon arrival, and providing consistent accuracy in cash handling.
Completes opening/closing procedures.
Able to balance our exceptional customer service experience with necessary operational tasks.
The Dallas Cowboys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Related keywords
RetailKey HolderCustomer ExperienceKPIsVisual MerchandisingPoint Of SaleCash WrapAsset ProtectionUpsellingDallas Cowboys Pro ShopRetail OperationsStore Management
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Offices: 1 Cowboys Way, Frisco, Texas 75034, US · 1 AT&T Way, Arlington, Texas 76011, US
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How many Sports & Recreation jobs are open in Frisco, TX right now?
There are currently 138 open sports & recreation positions in Frisco, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sports & Recreation roles in Frisco, TX?
Companies currently hiring include Life Time Inc., Omni Hotels & Resorts, Frisco ISD, Dallas Cowboys, ClubCorp, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sports & Recreation jobs in Frisco, TX?
Yes — 2 of the 138 open sports & recreation positions offer remote or hybrid work (0 remote, 2 hybrid).
How do I apply for Sports & Recreation jobs in Frisco, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.