Description Circuit of The Americas (COTA) is a 365-entertainment destination for world-class events located in Austin, TX. The sports and entertainment portfolio at COTA is unmatched in the country, with Formula 1 US Gr…
Skills: Leadership, Team Development, Operational Management, Guest Service, Conflict Resolution
Description Circuit of The Americas (COTA) is a 365-entertainment destination for world-class events located in Austin, TX. The sports and entertainment portfolio at COTA is unmatched in the country with Formula 1 US Gra…
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Recreation Program Coordinator (Austin Parks and Recreation)
Austin, Texas, United States · On-site
$53k–$62k/yr
Mid level
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For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events arou…
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events arou…
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Skills: Integrated Marketing, Media Buying, Digital Marketing, Budget Management, CRM
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events arou…
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events arou…
Description Circuit of The Americas (COTA) is a 365-entertainment destination for world-class events located in Austin, TX. The sports and entertainment portfolio at COTA is unmatched in the country with Formula 1 US Gra…
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Full-time
high school
Posted 8d ago
~40 hrs/week
Responsibilities
The supervisor is responsible for the daily operation of assigned areas including ride operations, guest relations, and park services. They provide direct leadership to team leads and crew members while ensuring safety, cleanliness, and guest service standards are met.
Requirements
Candidates must have at least two years of leadership experience in an amusement or theme park environment. A high school diploma or equivalent is required, along with the ability to work a flexible schedule including weekends and holidays.
Full job description
Description
Circuit of The Americas (COTA) is a 365-entertainment destination for world-class events located in Austin, TX. The sports and entertainment portfolio at COTA is unmatched in the country, with Formula 1 US Grand Prix, NASCAR, and MotoGP attracting global fans during championship races on the famed Circuit, while Live Nation produces more than 30 headline concerts each year at the Germania Insurance Amphitheater. COTALAND is an amusement park featuring more than 30 attractions and experiences, including first-of-their-kind roller coasters.
The Supervisor is responsible for the daily supervision of an assigned operational area within Ride Operations, Park Services, or Guest Relations (Admissions, Front Gate, Ticketing, and Guest Services). This position provides direct leadership to Team Leads and Crew Members while ensuring safe, efficient, and guest-focused operations throughout each operating day. You would be assigned to a specific area in Operations during the construction phase.
Supervisors serve as the primary frontline leader, ensuring operating procedures, safety standards, cleanliness expectations, and guest service standards are consistently achieved. This position develops Team Leads through coaching, mentoring, and accountability while maintaining a visible presence throughout the assigned operational area.
Successful candidates will possess previous leadership experience in an amusement park, theme park, water park, or similar attractions environment and enjoy working in a fast-paced, guest-focused operation.
Requirements
Supervise the daily operation of an assigned Ride Operations, Park Services, or Guest Relations area.
Lead, coach, and develop Team Leads and Crew Members while fostering a positive and accountable work environment.
Conduct daily shift meetings, assign work locations, and communicate operational priorities and safety expectations.
Ensure all Crew Members follow operating procedures, ride operating manuals, company policies, and safety standards.
Conduct routine operational inspections to ensure attractions, queue lines, work areas, and guest-facing spaces meet established standards.
Respond to guest concerns and resolve service recovery opportunities professionally while supporting Team Leads in handling routine issues.
Coordinate with Maintenance regarding ride downtime, operational concerns, and attraction readiness.
Assist with ride evacuations, weather responses, emergency situations, guest incidents, and park operational disruptions following established procedures.
Assist with scheduling adjustments, break rotations, staffing deployment, and labor management throughout the operating day.
Support onboarding, training, certification, and ongoing development of Crew Members and Team Leads.
Conduct performance coaching and provide feedback while recognizing strong performance and addressing opportunities for improvement.
Perform operational audits to ensure compliance with safety procedures, guest service standards, and department expectations.
Partner with other park departments to ensure seamless guest experiences and efficient park operations.
Maintain a visible leadership presence throughout the assigned operational area and lead by example.
Knowledge, Skills, and Abilities
Working knowledge of amusement park, theme park, or water park operations.
Understanding of Ride Operations, Guest Relations, Admissions, Ticketing, or Park Services.
Knowledge of ride safety procedures, emergency response protocols, OSHA regulations, and operational safety practices.
Strong leadership, coaching, and team development skills.
Ability to make sound operational decisions in a fast-paced environment.
Excellent guest service and conflict-resolution skills.
Strong communication and organizational abilities.
Ability to prioritize multiple tasks while maintaining attention to detail.
Comfortable working outdoors in varying weather conditions, including Texas summer heat.
Proficient with Microsoft Office and operational reporting systems.
Required Qualifications
Must be at least 18 years of age.
High school diploma or equivalent required.
Minimum two (2) years of leadership experience in an amusement park, theme park, water park, or similar attractions environment.
Previous experience leading or supervising Crew Members in Ride Operations, Park Services, Guest Relations, Admissions, Ticketing, or a related operational department.
Demonstrated ability to lead teams in a fast-paced, guest-focused environment.
Strong understanding of guest service, operational safety, and daily park operations.
Ability to work a flexible schedule, including evenings, weekends, holidays, and peak operating periods.
Ability to stand, walk, and work outdoors for extended periods (up to 10 hours).
Ability to lift up to 50 pounds.
Preferred Qualifications
Previous supervisory experience within an amusement park or water park.
Experience training and developing frontline employees and Team Leads.
Experience with workforce management software and scheduling systems.
CPR/AED and First Aid certification (or ability to obtain).
Bilingual (English/Spanish).
Work Schedule and Conditions
This position is based on-site at COTALAND Theme Park at Circuit of The Americas in Austin, Texas, and requires flexibility for evenings, weekends, holidays, special events, and seasonal peak operating periods.
Salary is commensurate with experience.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Circuit of The Americas is the premier destination for world-class motorsports and entertainment in the United States.
Industry
Entertainment Providers
Company size
51-200 employees
Founded
2011
Headquarters
Austin, TX
LinkedIn followers
20,211
Total funding
$230M
Circuit of The Americas is a world-class motorsports and entertainment venue in Texas, located nine miles from Austin-Bergstrom International Airport and less than 15 miles from downtown Austin.
Circuit of The Americas is more than a track – it is designed to be the only purpose-built facility in the U.S. to host the FORMULA 1 UNITED STATES GRAND PRIX™ through 2026. It will be the only FIA-certified Grade 1 track in the United States, and one of only 26 Grade 1-certified motorsports facilities in the world.
The venue is expected to draw hundreds of thousands of fans from all over the world and be seen by approximately 30 million television viewers across the globe for the FORMULA 1 UNITED STATES GRAND PRIX™ while also hosting dozens of high-profile motorsports (MotoGP and NASCAR), entertainment and business events each year. COTA will also serve as a leader in sustainability as it relates to major event venues and motorsports, through high-performance operations, design, research, education and partnerships.
The FORMULA 1 UNITED STATES GRAND PRIX™ will attract as many as 400,000 people each Grand Prix weekend, with an estimated 80 percent of attendees coming from outside Texas.
Offices: 9201 Circuit of The Americas Blvd, Austin, TX 78617, US
How many Sports & Recreation jobs are open in Austin, TX right now?
There are currently 560 open sports & recreation positions in Austin, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sports & Recreation roles in Austin, TX?
Companies currently hiring include Life Time Inc., Greater Austin YMCA, Gold's Gym, Travoom, Circuit of The Americas, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sports & Recreation jobs in Austin, TX?
Yes — 38 of the 560 open sports & recreation positions offer remote or hybrid work (19 remote, 19 hybrid).
How do I apply for Sports & Recreation jobs in Austin, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.