ThinkeryAustin, Texas, United States · On-site
$70k–$74k/yr
Description ABOUT THINKERY Thinkery is Austin's children's museum and a place where science, technology, engineering, arts, and math (STEAM) come to life through joyful, hands-on learning. We believe every child deserves…
Skills: Guest Services Leadership, Museum Operations, Team Leadership, Budget Management, Staffing Models
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Austin, Texas, United States · On-site
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Austin, Texas, United States · On-site
$35/hr–$55/hr
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Austin, Texas, United States · On-site
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Austin, Texas, United States · On-site
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Austin, Texas, United States · On-site
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Austin, Texas, United States · On-site
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Skills: Fundraising, Financial Strategy, Investor Relations, Capital Allocation, Startup Finance
Austin, Texas, United States · On-site
Company Description Who We Are Travoom is currently paused as we focus entirely on building OleOle — a football-focused social network, messaging platform, and sports super app designed for the world’s biggest sport. At …
Skills: Fundraising, Financial Strategy, Investor Relations, Capital Allocation, Startup Finance
Austin, Texas, United States · On-site
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Skills: Fundraising, Financial Strategy, Investor Relations, Capital Allocation, Startup Finance
Austin, Texas, United States · On-site
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Austin, Texas, United States · On-site
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Austin, Texas, United States · On-site
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Austin, Texas, United States · On-site
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Skills: Massage Therapy, Client Relationship Management, Body Analysis, Sales, Customer Service
Austin, Texas, United States · On-site
Position Summary The Massage Therapist provides various massage therapy services and treatments that compliments fitness programs, improves overall sense of well-being, and enhances the guest’s fitness experience while l…
Skills: Massage Therapy, Client Relationship Management, Muscle Analysis, Body Analysis, Sales
Austin, Texas, United States · On-site
$18/hr–$21/hr
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Austin, Texas, United States · On-site
Assistant Director of Food and Beverage at The Hills Country Club | Premier Golf Club in Austin, TX Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the busin…
Skills: Food & Beverage Management, Staff Training, Budgeting, Member Relations, Operational Efficiency
Thinkery
Austin, Texas, United States • On-site
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Oversees all front-of-house operations, including admissions, ticketing, and guest services, to ensure a high-quality visitor experience. Leads the Guest Services team while driving earned revenue through membership growth and operational efficiency.
Requires a bachelor's degree and at least 3-5 years of leadership experience in hospitality, museums, or high-volume public attractions. Must have a minimum of 3 years experience managing other managers and frontline staff.
Description
Thinkery is Austin's children's museum and a place where science, technology, engineering, arts, and math (STEAM) come to life through joyful, hands-on learning. We believe every child deserves opportunities to cultivate curiosity, creativity, and critical thinking, and we strive to create welcoming experiences for all families in our community.
The Director of Guest Experience is responsible for creating exceptional, mission-driven experiences for every guest who walks through Thinkery's doors. This leader oversees front-facing guest interactions, ensuring every interaction reflects Thinkery's commitment to joyful, inclusive, hands-on STEAM learning while supporting organizational goals for earned revenue, guest engagement, and community impact. Reporting to the Chief Operating Officer, the Director of Guest Experience leads the Guest Services team and is responsible for front-of-house operations and ticketing, guest services, birthday party and field trip operations, and daily operational excellence. This position partners closely with Museum Education, Exhibits, HR and Facilities to ensure guests have an engaging experience each time they visit Thinkery.
Requirements
Guest Services Leadership
Museum Operations
Team Leadership
Planning & Performance
Membership & Earned Revenue
Guest Experience & Community Engagement
Required
Preferred
COMPETENCIES
Thinkery offers competitive and affordable benefits for our full-time team members including options for 100% employer sponsored medical coverage. Our benefits package includes:
This job description should not be construed to imply these requirements are the only duties, responsibilities and qualifications for this job. Incumbents may be required to follow any additional related instructions, acquire related job skills, and perform other related work as required. This job description may be updated as needed.
Thinkery is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items. All candidates offered a position will be required to submit to a background and reference checks.
We’re a STEAM engine to power kids’ imagination, creativity, and love of learning.
Thinkery is on a mission to lead the future of play-based learning experiences that inspire and equip ALL children to be confident, creative thinkers.
Offices: 1830 Simond Ave, Austin, TX 78723, US
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