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Full-time
Competitive Salary, Hybrid Work Flexibility, Opportunities For Professional Growth
Posted 66d ago
~40 hrs/week
Responsibilities
Own the health, performance, and reliability of the voice infrastructure including Asterisk, FreePBX, FreeSWITCH, and Kamailio. Diagnose call-quality issues and manage cloud services on AWS and DigitalOcean to ensure 24/7 stability.
Requirements
Requires 3+ years of experience in DevOps or SysAdmin roles with deep expertise in SIP signaling and VoIP troubleshooting. Proficiency in Linux, Docker, and cloud platforms is essential.
Full job description
About Squaretalk
Squaretalk is a global cloud communications platform helping businesses connect with their customers through flexible, scalable, and secure technology. Behind our intuitive SaaS products lies a complex, high-availability VoIP infrastructure that enables reliable, real-time communication across continents.
We’re looking for an engineer who lives and breathes SIP and VoIP, and who also has solid DevOps fundamentals to keep that infrastructure running 24/7. If you’re equally comfortable tracing a one-way-audio issue across a SIP trunk and hardening a Linux production server, we want to talk to you.
Role Summary
As a VoIP / DevOps Engineer, you’ll own the health, performance, and reliability of our voice infrastructure — Asterisk, FreePBX, FreeSWITCH, and Kamailio — running on Linux in the cloud. You’ll diagnose call-quality and signaling issues, scale our telephony platform, and keep the systems behind it stable and secure.
You’ll collaborate closely with engineering, QA, and support teams to deploy changes, monitor system and call health, and proactively prevent outages. This role is a strong fit for someone with deep VoIP/SIP expertise who enjoys the operational, automation, and infrastructure side of keeping a real-time platform online.
Key Responsibilities
Operate, troubleshoot, and optimize our VoIP/SIP stack: Asterisk, FreePBX, FreeSWITCH, and Kamailio
Partner with the Carrier team on complex SIP and call-quality investigations — stepping in when an issue points to FreeSWITCH or the underlying servers/infrastructure
Monitor systems, services, networks, and live call health; respond to alerts and resolve incidents promptly
Maintain, troubleshoot, and optimize Linux-based production servers
Manage and scale cloud services on AWS and DigitalOcean
Configure, deploy, and manage containerized applications using Docker
Automate routine operational tasks and infrastructure provisioning
Maintain and optimize MySQL and Redis databases; manage backup and recovery procedures
Collaborate with developers on application deployments and CI/CD pipelines
Ensure system security hardening and timely updates
Document configurations, procedures, and incident responses
Required Skills and Experience
Hands-on experience with VoIP/SIP systems — specifically Asterisk, FreePBX, and FreeSWITCH — in production
Strong understanding of SIP signaling, call routing, and VoIP troubleshooting (SIP tracing, log analysis, QoS concepts)
3+ years in a DevOps, SysAdmin, or NOC role
Strong Linux system administration skills
Solid networking knowledge (TCP/IP, DNS, firewalls, routing, network troubleshooting) — with an emphasis on how it applies to real-time voice traffic
Hands-on experience with AWS and/or DigitalOcean
Strong experience with Docker in production environments
Experience with MySQL, Redis, and backup strategies
Familiarity with monitoring tools such as Zabbix
Good understanding of PHP-based applications and basic debugging
Experience with Bash and/or PHP scripting
Working knowledge of CI/CD pipelines (Jenkins, GitLab CI, or similar)
Nice to Have
Experience with Kamailio (a plus — we’re expanding our use of it)
Performance tuning for high-traffic, real-time environments
Experience with Nginx and/or Apache web servers
Familiarity with security hardening and compliance basics
Comfortable with Agile/Scrum environments
Terraform / infrastructure-as-code experience
Kubernetes knowledge
What You’ll Get
Work in a modern infrastructure environment that powers real-time communication at scale
Join a fast-paced, international team with a strong engineering culture
Be part of a mission-critical team behind a platform used by companies worldwide
Opportunities to learn and grow in cloud, security, and automation fields
Competitive salary and hybrid work flexibility in our Sofia / Jerusalem office
All-in-one contact center platform that increases lead engagement, contact rates, team performance, and personalization.
Industry
Technology, Information and Internet
Company size
51-200 employees
Founded
2014
Headquarters
Jerusalem
Squaretalk is a powerful contact center solution that transforms how modern teams connect with prospects and customers, convert sales opportunities, and grow their operations. The combination of voice and WhatsApp Business messaging, AI-powered automation, and affordable scalability ensures that companies of all sizes shorten their sales cycle and elevate outreach without additional complexity or costs.
Squaretalk’s platform offers omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, and enterprise-grade security.
With local numbers in over 150 popular and niche destinations, we enable businesses to establish and maintain a local presence, build trust, and support their global expansion.
Discover how Squaretalk’s cloud contact center platform can enhance your team’s connection rates and performance.
Offices: Tzeret 15, Jerusalem, OO · Sofia , Bulgaria 981212, BG · Tel-Aviv, Tel-Aviv 9012121, IL
VOIPCloud Contact CenterRemote WorkcommunicationMessagingomnichannelGlobal Virtual numbersand CRM and Workflow
How many Software jobs are open in Sofia, Bulgaria right now?
There are currently 711 open software positions in Sofia, Bulgaria listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Software roles in Sofia, Bulgaria?
Companies currently hiring include Tieto, Hewlett Packard Enterprise, Playtech, AgileEngine, DIGITALL, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Software jobs in Sofia, Bulgaria?
Yes — 512 of the 711 open software positions offer remote or hybrid work (136 remote, 376 hybrid).
How do I apply for Software jobs in Sofia, Bulgaria?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.