Mercari, Inc.Minato, Japan · Hybrid
This job requires Japanese language ability. JD is available in Japanese only. Partner Support / CS & Operation AI Specialist- Mercari雇用形態： 正社員働き方： フレックスタイム制（コアタイムあり） 勤務地： 六本木 詳細はキャリアサイトの募集要項よりご確認ください メルカリグループについてあらゆる価値を…
Skills: Customer Support Operations, AI Transformation, Virtual Agent Design, Knowledge Management, Data Analysis
Minato, Japan · Hybrid
At Infoblox, every breakthrough begins with a bold “what if.” What if your ideas could ignite global innovation? What if your curiosity could redefine the future? We invite you to step into the next exciting chapter of y…
Skills: Channel Development, Revenue Growth, Strategic Partner Management, Account Mapping, Pipeline Management
Minato, Japan · Hybrid
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Sales Operations, Deal Structuring, Sales Force Automation, Quota Management, Sales Process Optimization
Minato, Japan · Hybrid
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Sales Operations, Deal Structuring, Pipeline Analytics, Quota Setting, Sales Compensation Design
Treasure AIMinato, Japan · Hybrid
Treasure AI: At Treasure AI, our employees are passionate, data-driven, and customer-first. We are a team of drivers who take initiative, anticipate needs, and proactively solve problems. Our actions embody the values of…
Skills: JavaScript, TypeScript, React, Node.js, Go
Treasure AIMinato, Japan · Hybrid
Treasure AI: At Treasure AI, our employees are passionate, data-driven, and customer-first. We are a team of drivers who take initiative, anticipate needs, and proactively solve problems. Our actions embody the values of…
Skills: Ruby, Ruby on Rails, TypeScript, React, AWS
Treasure AIMinato, Japan · Hybrid
Treasure AI: At Treasure AI, our employees are passionate, data-driven, and customer-first. We are a team of drivers who take initiative, anticipate needs, and proactively solve problems. Our actions embody the values of…
Skills: Ruby, Ruby on Rails, TypeScript, React, AWS
Mercari, Inc.Minato, Japan · Hybrid
JD in Japanese follows. 英文の後に和文JDをご覧いただけます。 Product Manager ([Customer Support: Mercari Marketplace])Employment type: Full-time employeeWork style: Flextime (no core hours)Location: Roppongi For details, please see the a…
Skills: Product Management, AI Implementation, Product Discovery, Data Analysis, SQL
Minato, Japan · Hybrid
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Sales Operations, Deal Structuring, Pipeline Analytics, Quota Setting, Sales Forecasting
Minato, Japan · On-site
職務内容 【職務内容/ Job Description】 AXA Japan is seeking an experienced Project Manager to lead the Stream 4 of its Life Platform Modernization program. This stream aims to simplify existing commission and compensation processe…
Skills: Project management, Mainframe-to-cloud migration, Insurance systems, Commission processing, Compensation processing
Minato, Japan · On-site
We are looking for a Project Manager to work on integrated security projects spanning multiple security domains, supporting the strengthening of global security for major Japanese corporate clients. Project Overview: Thi…
Skills: Project Management, Cybersecurity, Leadership, IT Infrastructure, Network Design
Minato, Japan · On-site
As a Principal Security Consultant in the areas of Threat Hunting and Digital Forensics/Incident Response (DFIR), you will provide advanced technical judgment and advisory services. You will lead the investigation and an…
Skills: Threat Hunting, Digital Forensics, Incident Response, SOC Operations, Cloud Security
TD SYNNEX K.K.Minato, Japan · On-site
職務目的（Job Purpose) TD SYNNEX JapanのBroadcomビジネス（Software OEM領域）の成長を牽引し、売上・利益・更新率・アップセル/クロスセル拡大を達成する。社内外のステークホルダーと連携し、日本市場に適したオペレーションとGo-To-Market（GTM）を構築する。 主な職責（Key Responsibilities） 1. 事業戦略・計画の策定 日本市場におけるBroadcom Softwa…
Skills: Business strategy, Sales management, Partner relationship management, Team leadership, P&L management
Treasure AIMinato, Japan · On-site
Treasure AI: トレジャーAI は、最も価値の高い顧客の獲得・維持・育成を目的として構築された、エージェント型エクスペリエンス・プラットフォームです。 AI を中核に据えつつ、人間の創造性に基づいて設計された トレジャーAI は、文脈に基づくアクションを継続的に実行し、常時稼働します。 さらに、トレジャーAIの社員は情熱的で、データドリブン、そして顧客第一主義です。私たちは、自ら行動を起こし、ニーズを先読みし、主体的に問題解決…
Skills: Solution Architecture, Customer Data Platform, Technical Win Strategy, Product Demonstrations, Workshop Facilitation
Treasure AIMinato, Japan · Hybrid
Treasure AI: トレジャーAIの社員は情熱的で、データドリブン、そして顧客第一主義です。私たちは、自ら行動を起こし、ニーズを先読みし、主体的に問題解決に取り組むドライバーの集まりです。私たちの行動は、誠実さ、信頼性、オープンさ、そして謙虚さという価値観を体現しています。 Your Role: As a Senior Site Reliability Engineer (SRE) at Treasure.ai, you will…
Skills: AWS, Kubernetes, Terraform, Python, Go
Mercari, Inc.Minato, Japan · Hybrid
本ポジションは日本語JDの用意がありません。 Engineering Manager, Data Ingestion - MercariEmployment Status: Full-time Work Hours: Full Flextime (no core time) Office: Roppongi For more details, see the Overview of Our Positions section on ou…
Skills: People Management, Technical Strategy, Distributed Systems, Data Pipelines, Go
Minato, Japan · Hybrid
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for …
Skills: Sales Operations, Deal Structuring, Pipeline Analytics, Quota Setting, Sales Compensation Design
Minato, Japan · Remote OK
Your Impact As a Business Development Representative (BDR), you will be the face of the Splunk brand, introducing our solutions to prospective customers and accelerating your sales career. You'll work closely with our sa…
Skills: Lead Qualification, CRM, Salesforce, Prospecting, Relationship Building
Treasure AIMinato, Japan · Hybrid
Treasure AI: トレジャーAIの社員は情熱的で、データドリブン、そして顧客第一主義です。私たちは、自ら行動を起こし、ニーズを先読みし、主体的に問題解決に取り組むドライバーの集まりです。私たちの行動は、誠実さ、信頼性、オープンさ、そして謙虚さという価値観を体現しています。 Your Role: Lead the Tokyo-based Applications Group engineering team of 5, build…
Skills: People Management, Software Engineering, Sprint Planning, Full-stack Development, AI Coding Agents
Mercari, Inc.Minato, Japan · Hybrid
This job requires Japanese language ability. JD is available in Japanese only. Corporate Platform Engineer - Mercari 雇用形態： 正社員働き方： フレックスタイム制（コアタイムなし・フレキシブルタイムなし） 勤務地： 六本木 詳細はキャリアサイトの募集要項よりご確認ください メルカリグループについてあらゆる価値を循環させ、…
Skills: Web Infrastructure Operation, CI/CD Pipeline Construction, Web Security, Cloud Infrastructure, Git/GitHub
Mercari, Inc.
Minato, Japan • Hybrid
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Lead the AI transformation of customer support and operations for Mercari Shops, focusing on optimizing Virtual Agents and knowledge management. The role involves designing hybrid human-AI operations to increase self-resolution rates and improve user experience.
Requires over 3 years of experience in customer support or CS operations, with a proven track record of using AI tools and data analysis for improvement. Proficiency in Japanese (C1 level) is mandatory, while basic English is welcomed.
This job requires Japanese language ability. JD is available in Japanese only.
Partner Support / CS & Operation AI Specialist- Mercari詳細はキャリアサイトの募集要項よりご確認ください
「地球資源が限られているなか、より豊かな社会をつくるために何ができるか」。2013年、創業者の山田進太郎が世界一周の旅で抱いた課題意識から、フリマアプリ「メルカリ」は生まれました。私たちは、物理的なモノやお金に限らずあらゆる価値を循環させることで、誰もがやりたいことを実現し、人や社会に貢献するための選択肢を増やすことができると信じています。
テクノロジーの力で世界中の人々をつなぎ、あらゆる人の可能性が発揮される世界を実現していきます。メルカリグループの目指すべき方針については Mercari Culture Doc をご覧ください。
メルカリShopsのCSおよびOperationにおけるAIトランスフォーメーションの企画・推進・運用を担います。
※CEFRの詳細については、こちらをご覧ください
メルカリグループではメルカリグループおよび各カンパニーのミッションとバリューへの共感・体現を大切にしています。メンバーが発揮する価値の総量が最大化されるような組織づくりを推進するために、候補者のみなさんの経験やスキルをより正しく理解したいと考えています。
選考の流れ
※詳しくは こちらのページをご覧ください
メルカリでは、バックグラウンドによって個人の可能性が決めつけられることなく、自由に価値を生みだす機会を手にできる社会の実現を目指しています。そしてメルカリがミッションを実現するために「Inclusion & Diversity」という考え方は不可欠な存在だと考えています。
採用活動においても、メルカリのミッション・バリューに共感する、様々なバックグラウンドの方にジョインしていただけるよう、年齢、性別、性的指向、人種、宗教、身体能力、その他記号に基づくあらゆる差別をなくすことを約束します。
詳しくは、I&D statementをご覧ください。
なお、ご応募の際にはプライバシーポリシーをご確認ください。
Circulate all forms of value to unleash the potential in all people
Mercari is a C2C marketplace app allowing anyone with a smartphone to easily sell items they no longer need, providing a new and unique user experience. In the past, buying and selling secondhand items has commonly been done at physical shops. However, this came with issues: the travel time required to go to these shops, the limited selection of items these shops carry, the unclear prices for both the buyer and seller alike due to the involvement of dealers, and more. Online auction websites for buying and selling secondhand items came with their own problems, including difficult listing procedures and long bidding times. On Mercari, anyone can use their smartphone to easily buy and sell items. We also provide easy and inexpensive shipping options thanks to our partnerships with delivery companies and convenience stores. As our service is catered to individuals on both the buying and selling sides, anyone can experience the fun of easily selling unneeded items for money and the excitement of finding unique secondhand items to buy. With the technological capabilities and extensive user and information bases built through Mercari, we launched the Merpay mobile payment service in 2019, the B2C marketplace Mercari Shops in October 2021, and the cryptoasset exchange service Mercoin in March 2023. We strive to continuously enhance the user experience and expand our businesses.
Offices: Minatoku, Tokyo, JP · Palo Alto, California, US · Fukuokashi, Fukuoka, JP
There are currently 122 open software positions in Minato, Japan listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Cisco, Mercari, Inc., AXA, Treasure AI, Docusign, among others. Browse the listings above to see every active employer.
Yes — 74 of the 122 open software positions offer remote or hybrid work (15 remote, 59 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
