Makati, Metro Manila, Philippines · Hybrid
Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of…
Skills: Japanese Fluency, English Fluency, Technical Support, Troubleshooting, Windows
Makati, Metro Manila, Philippines · Hybrid
Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of…
Skills: Japanese Fluency, English Fluency, Technical Support, Problem Solving, Windows
Makati, Metro Manila, Philippines · On-site
As a NAS HCM Service Consultant specializing in WFN payroll, you will be responsible for providing comprehensive support and consultation to clients utilizing our Human Capital Management software solutions. You will pla…
Skills: WFN Payroll, HCM Software, Technical Troubleshooting, Client Relationship Management, Microsoft Office
Makati, Metro Manila, Philippines · On-site
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Qualifications…
Skills: Workforce Management, Technical Application Analysis
Makati, Metro Manila, Philippines · On-site
As a NAS HCM Service Consultant specializing in Vantage payroll, you will be responsible for providing comprehensive support and consultation to clients utilizing our Human Capital Management software solutions. You will…
Skills: Payroll Processing, HCM Software, Technical Troubleshooting, Client Relationship Management, Microsoft Office
Makati, Metro Manila, Philippines · Hybrid
The Analyst HCM Functional Role is part of a global team involved in supporting and managing enhancements to the internal HCM and Financial applications used by Citco. The role will focus on the Oracle Fusion Cloud HCM m…
Skills: Oracle Fusion Cloud HCM, Core HR, Oracle Recruitment Cloud, Absence Management, Workforce Compensation
Makati, Metro Manila, Philippines · On-site
The NAS Technical Product Consultant I is responsible for handling all client admins/practitioners concerns to help them in managing their employees performance, compensation, succession and learning products offered by …
Skills: CRM Systems, Technical Troubleshooting, Client Relationship Management, Project Management, HCM Software
Makati, Metro Manila, Philippines · Hybrid
Location: Maynila, Philippines Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence t…
Skills: Java, Javacard, VB, Embedded Technology, Software Security
Makati, Metro Manila, Philippines · On-site
If you’re a customer-focused professional with strong communication skills, confidence in handling customer concerns, and the ability to thrive in a tech-driven environment, we’d love to hear from you! We have an in-hous…
Skills: Customer Service, Communication Skills, Interpersonal Skills, Tech-savvy, Computer Literacy
Makati, Metro Manila, Philippines · On-site
If you’re a customer-focused professional with strong communication skills, confidence in handling customer concerns, and the ability to thrive in a tech-driven environment, we’d love to hear from you! We have an in-hous…
Skills: Customer Service, Communication Skills, Interpersonal Skills, Tech-savvy, Computer Literacy
Makati, Metro Manila, Philippines · On-site
If you’re a customer-focused professional with strong communication skills, confidence in handling customer concerns, and the ability to thrive in a tech-driven environment, we’d love to hear from you! We have an in-hous…
Skills: Customer Service, Communication, Interpersonal Skills, Technical Support, Complaint Resolution
Makati, Metro Manila, Philippines · On-site
If you’re a customer-focused professional with strong communication skills, confidence in handling customer concerns, and the ability to thrive in a tech-driven environment, we’d love to hear from you! We have an in-hous…
Skills: Customer Service, Communication Skills, Interpersonal Skills, Technical Support, SaaS Training
Makati, Metro Manila, Philippines · On-site
Do you take ownership, embrace challenges, and love problem-solving? If you are a customer service superstar, able to remain calm when customers are frustrated and have experience working with computers, we’d like to mee…
Skills: Customer Service, Problem Solving, Software-as-a-Service, Client Training, Complaint Resolution
Makati, Metro Manila, Philippines · On-site
Do you take ownership, embrace challenges, and love problem-solving? If you are a customer service superstar, able to remain calm when customers are frustrated and have experience working with computers, we’d like to mee…
Skills: Customer Service, Problem Solving, Communication, Interpersonal Skills, Technical Support
Makati, Metro Manila, Philippines · Remote Solely
Boomi Application Support Team Lead (Kubernetes, Linux experience required) You will a part of a support team responsible for enhancing and maintaining integration platforms powering critical business processes across th…
Skills: Boomi AtomSphere, Kubernetes, Linux, Azure, API Management
Makati, Metro Manila, Philippines · Hybrid
$250/hr–$750/hr
What We Offer: Internship Allowance (Php 250 - Php 750)Flexible/Hybrid Work SetupOpportunity to be AbsorbedOpen to voluntary and curriculum-based internship Position Overview: The Intern Full Stack Developer is tasked wi…
Skills: Html, Css, Javascript, React, Next.js
Makati, Metro Manila, Philippines · Hybrid
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Job Description The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impac…
Skills: Product Technical Support, Banking Operations, Financial Transactions, Operational Compliance, Software Troubleshooting
Makati, Metro Manila, Philippines · Hybrid
WHAT WE OFFERPHP 15K Signing BonusCompetitive Salary PackagesProfessional Development OpportunitiesHybrid Work SetupEquipment ProvidedDay 1 HMOLife InsurancePosition Overview The Account Executive is responsible for prov…
Skills: Technical Support, User Administration, Data Handling, E-commerce Platform Configuration, Transaction Management
Makati, Metro Manila, Philippines · Hybrid
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : General Equivalency Diploma Job Description Job Posting Description As the world works and lives faster, FIS…
Skills: Technical Support, Case Handling, SLA Management, Troubleshooting, Banking Support
Makati, Metro Manila, Philippines · On-site
Mandatory Skillsets: GPP SP v4.6, SWIFT, ISO XML 20022 Overall IT Experience: 10+ years Job Description: 1. 6+ years of experience with Global PayPlus version 4.6 by Finastra 2. Global PayPlus Knowledge - a. Must have in…
Skills: Global PayPlus v4.6, SWIFT, ISO XML 20022, Oracle SQL, Stored Procedures
Makati, Metro Manila, Philippines • Hybrid
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide high-level technical assistance and troubleshooting for desktop hardware and software to internal and external users. Perform installation, move, add, and change (IMAC) activities while ensuring adherence to Service Level Agreements.
Requires fluency in both English and Japanese with at least 2 years of experience in application support and professional troubleshooting. Proficiency in Windows and macOS is required, with ITIL certification and experience in S2P platforms being preferred.
Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes.
You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs.
You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations.
As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively.
You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives.
You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem.
If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team.
Your Future at Kyndryl
Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit.
Who You Are
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Fluent in English & Japanese
Must know how to write, speak and understand Japanese.
Customer support experience and service focus.
Active listener with flexibility to modify approach and adapt to customer needs.
Ability to multi-task.
Proven problem-solving skills.
Person with sense of urgency and know how to share his/her knowledge.
Team player
Suggested Development/ Critical Experiences
At least 2 years Application Support Service Desk experience.
At least 2 years professional troubleshooting expertise.
Preferred Technical and Professional Experience
Core Technical Experience (Windows & macOS)
Excellent communication skills.
ITIL Certification
Previous experience with Fieldglass, S2P Platforms such as SAP Ariba, Coupa or alternative procure to pay solutions.
Procurement or accounts payable experience.
Being You
The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.
What You Can Expect
Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
We have the world’s best talent that design, run, and manage the most advanced and reliable technology infrastructure each day. Together, we think holistically about the health of these vital technology ecosystems. We are a focused, independent company that builds on our foundation of excellence by creating systems in new ways. Bringing in the right partners, investing in our business, and working side-by-side with our customers to unlock potential. We're raising the bar. Our experience speaks for itself: We have tens of thousands of highly skilled employees around the world serving most of the Fortune 100 companies. But our purpose is what drives us: Advancing the vital systems that power human progress. Because when a digital ecosystem is healthy, it can more readily adapt and support continuous growth and that opens up a world of possibility for everyone. Together, we are the heart of progress.
Offices: New York City, New York, US
There are currently 241 open software positions in Makati, Philippines listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include BDO Unibank, Cartrack, FIS, East West Banking Corporation, Paynamics, among others. Browse the listings above to see every active employer.
Yes — 160 of the 241 open software positions offer remote or hybrid work (21 remote, 139 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
