Bowie, Maryland, United States · Remote OK
Job Overview We are seeking a customer-focused and technically curious Technical Account Manager (TAM) to support enterprise customers utilizing our healthcare data licensing solutions. This role serves as a key technica…
Skills: Healthcare Data Analysis, Technical Account Management, SQL, API Troubleshooting, Customer Relationship Management
Bethesda, Maryland, United States · On-site
$104k–$218k/yr
Job Title: Software Developer Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel…
Skills: WordPress, SharePoint, JavaScript, Html/Css, Rest Apis
Columbia, Maryland, United States · On-site
WE ARE HIRING OWNERS Set of X is led by industry veterans who see government contracting as a good community with plenty of opportunity to go around. With a shared desire to give back, grow the community, and do great wo…
Skills: Assembly, C, C++, Java, Perl
Anne Arundel County, Maryland, United States · Hybrid
Description Take the next steps to your professional success as Solerity is a recognized leader in providing Information Technology, Engineering Services, Program Management and Consulting Services to the U.S Federal Gov…
Skills: JavaScript, TypeScript, Node.js, AWS, Docker
Anne Arundel County, Maryland, United States · Hybrid
Description Take the next steps to your professional success as Solerity is a recognized leader in providing Information Technology, Engineering Services, Program Management and Consulting Services to the U.S Federal Gov…
Skills: JavaScript, TypeScript, Node.js, AWS, Docker
Bethesda, Maryland, United States · Remote OK
Who We Are: HelioCampus was founded with the purpose of helping college & university leaders navigate today’s growing pressures. As one of EdTech’s most steadily growing companies, our roots in higher ed ground us in the…
Skills: Higher Education Assessment, Accreditation Frameworks, Client Success Management, SaaS Service Delivery, Stakeholder Relationship Management
Annapolis Junction, Maryland, United States · On-site
$130k–$270k/yr
Build to something to be proud of. Captivation has built a reputation on providing customers exactly what is needed in a timely manner. Our team of engineers take pride in what they develop and constantly innovate to pro…
Skills: Spark, MapReduce, Sql, Nosql, Pandas
Annapolis Junction, Maryland, United States · On-site
$130k–$270k/yr
Build to something to be proud of. Captivation has built a reputation on providing customers exactly what is needed in a timely manner. Our team of engineers take pride in what they develop and constantly innovate to pro…
Skills: UI/UX, Front-End Development, Back-End Development, Software Engineering, Coding
Annapolis Junction, Maryland, United States · On-site
$130k–$270k/yr
Build to something to be proud of. Captivation has built a reputation on providing customers exactly what is needed in a timely manner. Our team of engineers take pride in what they develop and constantly innovate to pro…
Skills: Python, C, C++, Bash, RF Signals
Annapolis Junction, Maryland, United States · On-site
$130k–$270k/yr
Build to something to be proud of. Captivation has built a reputation on providing customers exactly what is needed in a timely manner. Our team of engineers take pride in what they develop and constantly innovate to pro…
Skills: Nlp, Mlops, Machine Learning, Artificial Intelligence, Deep Learning
Columbia, Maryland, United States · Hybrid
$130k–$270k/yr
Build to something to be proud of. Captivation has built a reputation on providing customers exactly what is needed in a timely manner. Our team of engineers take pride in what they develop and constantly innovate to pro…
Skills: Python, Go, AWS, Linux, Shell Scripting
Columbia, Maryland, United States · Hybrid
$130k–$270k/yr
Build to something to be proud of. Captivation has built a reputation on providing customers exactly what is needed in a timely manner. Our team of engineers take pride in what they develop and constantly innovate to pro…
Skills: AWS, Ansible, Linux, Python, Kubernetes
Annapolis Junction, Maryland, United States · On-site
$130k–$270k/yr
Build to something to be proud of. Captivation has built a reputation on providing customers exactly what is needed in a timely manner. Our team of engineers take pride in what they develop and constantly innovate to pro…
Skills: Java, Angular, Gitlab, Docker, Kubernetes
Annapolis Junction, Maryland, United States · On-site
$130k–$270k/yr
Build to something to be proud of. Captivation has built a reputation on providing customers exactly what is needed in a timely manner. Our team of engineers take pride in what they develop and constantly innovate to pro…
Skills: Python, Terraform, Kubernetes, AWS Elastic Container Service, AWS
Annapolis Junction, Maryland, United States · On-site
$130k–$270k/yr
Build to something to be proud of. Captivation has built a reputation on providing customers exactly what is needed in a timely manner. Our team of engineers take pride in what they develop and constantly innovate to pro…
Skills: AI/ML Development, Terraform, AWS, C++, Python
Annapolis Junction, Maryland, United States · On-site
$130k–$270k/yr
Build to something to be proud of. Captivation has built a reputation on providing customers exactly what is needed in a timely manner. Our team of engineers take pride in what they develop and constantly innovate to pro…
Skills: UI/UX, Front-End Development, Back-End Development, Coding, Software Engineering
Annapolis Junction, Maryland, United States · On-site
$130k–$270k/yr
Build to something to be proud of. Captivation has built a reputation on providing customers exactly what is needed in a timely manner. Our team of engineers take pride in what they develop and constantly innovate to pro…
Skills: Java, Python, C++, C, Windows
Annapolis Junction, Maryland, United States · On-site
$130k–$270k/yr
Build to something to be proud of. Captivation has built a reputation on providing customers exactly what is needed in a timely manner. Our team of engineers take pride in what they develop and constantly innovate to pro…
Skills: Java, Aws, Confluence, Jira, Gitlab
Annapolis Junction, Maryland, United States · On-site
$130k–$270k/yr
Build to something to be proud of. Captivation has built a reputation on providing customers exactly what is needed in a timely manner. Our team of engineers take pride in what they develop and constantly innovate to pro…
Skills: Aws, Hadoop, Accumulo, Terraform, Java
Annapolis Junction, Maryland, United States · On-site
$130k–$270k/yr
Build to something to be proud of. Captivation has built a reputation on providing customers exactly what is needed in a timely manner. Our team of engineers take pride in what they develop and constantly innovate to pro…
Skills: Java, MapReduce, Cloud Experience, GhostMachine, QTA
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The Technical Account Manager provides technical guidance, troubleshooting, and data delivery validation for enterprise healthcare customers. They collaborate with internal Product and Engineering teams to resolve escalated issues and improve data product adoption.
Requires 3-5 years of experience with healthcare datasets such as claims or EHR and a background in a customer-facing technical role. Proficiency in SQL, APIs, and structured data formats is essential, along with strong analytical and communication skills.
We are seeking a customer-focused and technically curious Technical Account Manager (TAM) to support enterprise customers utilizing our healthcare data licensing solutions. This role serves as a key technical partner to Customer Success Managers and customers by providing ongoing technical guidance, troubleshooting support, data delivery validation, and escalation management throughout the customer lifecycle.
The ideal candidate will bring experience working with healthcare data ecosystems, including healthcare claims, electronic health records (EHR), or related healthcare data assets and workflows. This individual should be comfortable supporting customers in complex, data-driven healthcare environments while balancing technical problem solving with strong customer engagement.
This role is best suited for someone who thrives in a fast-paced environment, enjoys solving complex customer challenges, and is motivated by building trusted customer relationships through technical expertise and collaboration.
Develop a strong understanding of customer use cases, data products, and industry trends to support customer success and ongoing adoption.
Partner closely with Customer Success Managers to provide technical consultation and support during customer engagements.
Investigate and troubleshoot customer data delivery, integration, and technical support issues.
Validate customer data extracts and delivery outputs to help ensure quality and accuracy prior to delivery.
Support escalated customer issues by coordinating across internal teams and driving timely resolution.
Collaborate with Product, Engineering, and Operations teams to communicate customer feedback, recurring issues, and enhancement opportunities.
Assist customers in understanding APIs, delivery methods, and technical documentation.
Analyze data quality concerns and work with internal stakeholders to identify root causes and corrective actions.
Contribute to process improvement initiatives aimed at increasing operational efficiency, scalability, and customer satisfaction.
Maintain accurate internal documentation related to customer issues, workflows, and technical processes.
Support onboarding activities as needed from a technical consultation and escalation management perspective.
Stay informed on evolving technologies, data delivery methodologies, and customer technical requirements.
Maintain compliance with company policies, procedures, confidentiality requirements, and applicable data handling standards.
3–5 years of experience working with healthcare data, including healthcare claims, EHR, clinical, provider, payer, or related healthcare datasets.
Experience in a Technical Account Manager, Technical Support, Data Operations, Customer Success or similar customer-facing technical role.
Understanding of healthcare data workflows, processing methodologies, and data delivery environments.
Familiarity with healthcare data privacy, compliance, and regulated data environments.
Experience supporting enterprise customers in a SaaS, healthcare technology, analytics, or data-driven environment preferred.
Strong troubleshooting and analytical problem-solving skills with the ability to manage complex customer scenarios.
Familiarity with APIs, structured data formats (JSON, CSV, XML), and technical data integration concepts.
Working knowledge of SQL and experience investigating data-related issues.
Exposure to cloud-based technologies and enterprise data environments preferred.
Experience using tools such as Postman, Snowflake, AWS, Tableau, Power BI, Python, or similar technologies is a plus.
Strong verbal and written communication skills with the ability to explain technical concepts to both technical and non-technical audiences.
Highly adaptable with the ability to manage shifting priorities in a fast-paced environment.
Strong customer empathy and relationship management skills.
Process-oriented mindset with strong attention to detail and organizational skills.
Demonstrated ability to work independently while collaborating effectively across teams.
Technically curious and motivated to continuously learn new technologies and customer workflows.
Calm under pressure and comfortable managing escalated customer situations.
Customer-focused with a consultative and solutions-oriented mindset.
Adaptable and capable of navigating ambiguity while maintaining strong execution.
Collaborative team player who values communication, accountability, and continuous improvement.
Bachelor’s degree in Information Systems, Computer Science, Data Analytics, Business Technology, or a related field preferred.
Equivalent combination of education and relevant experience may also be considered.
Primarily sedentary work involving extended periods of computer use.
Occasional lifting or movement of light office equipment may be required.
Work is performed primarily in an indoor office or remote environment.
Limited travel may be required (less than 20%).
This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)
If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles.
By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.
Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.
To review the legal requirements, including all labor law posters, please visit this link
To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link
Enabling the power of data to improve healthcare outcomes and economics
Inovalon empowers payers, providers, pharmacies, and life sciences organizations with data and solutions to drive meaningful change in patient outcomes, business performance, and healthcare economics. We do this by delivering data-driven software solutions that combine national-scale connectivity, real-time primary source data access, decades of healthcare and technology experience, and advanced analytics to help customers inform, accelerate, and improve patient care and business decisions. Our analytics and capabilities are used by over 50,000 active, licensed customers, and are informed by the primary source data of more than 97 billion medical events across 1.1 million physicians, 717,000 clinical settings, and 454 million unique lives. We work with: • All top 15 U.S. health plans • All top 25 U.S. healthcare provider systems • 13 of the top 15 global pharmaceutical companies • 3 of the top 10 specialty pharmacy companies From payers and providers to pharmacy organizations and life sciences companies, anyone in healthcare can benefit from Inovalon’s powerful data and technology capabilities.
Offices: 4321 Collington Road, Bowie, MD 20716, US · 4010 W Boy Scout Blvd, Suite 900, Tampa, Florida 33607, US · 100 N 6th St, Suite 900A, Minneapolis, Minnesota 55403, US · 399 Boylston St, Boston, Massachusetts 02116, US · Hyderabad, IN
Based on 1898 listings with disclosed salaries, most software jobs in Maryland pay between $97k–$230k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 2,349 open software positions in Maryland listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Leidos, Peraton, Captivation, General Dynamics Information Technology, GliaCell Technologies, among others. Browse the listings above to see every active employer.
Yes — 901 of the 2349 open software positions offer remote or hybrid work (283 remote, 618 hybrid).
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