Chicago, Illinois, United States · Remote OK
$214k–$294k/yr
Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology an…
Skills: Customer Success Engineering, Churn Prevention, Product Adoption, Technical Leadership, Strategic Planning
Illinois, United States · Remote OK
$220k–$375k/yr
Location: Illinois, United States of America Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions …
Skills: Cyber Security Sales, Channel Partner Management, Data Protection, Enterprise Account Management, CxO Level Engagement
Chicago, Illinois, United States · On-site
$126k–$210k/yr
Description: CME Group is looking for a senior and experienced Staff Software Engineer to join a dynamic team responsible for our mission-critical Real-time Positions & Risk Management Systems. This role is pivotal in dr…
Skills: Java, Spring Framework, REST APIs, Python, Google Cloud Platform
Chicago, Illinois, United States · Remote Solely
$130k–$180k/yr
Job Type: FTE Level: Senior Department: Security Location: Remote (US or Canada) Rate: $130,000-$180,000 USD (rates vary in Canada) Position Overview As a Security Architect at Cyclotron, you’ll make an impact on diverse…
Skills: Microsoft Entra, Microsoft Intune, Azure Virtual Desktop, Windows 365 Cloud PC, Active Directory
Chicago, Illinois, United States · Hybrid
$68k–$86k/yr
Who we are: At SpotHero, we work as a team to empower people to get everywhere, easier! We’re rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the natio…
Skills: SQL, Dbt, Data Analysis, Marketing Analytics, Analytics Engineering
San Francisco, California, United States · Remote OK
$157k–$242k/yr
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. Thi…
Skills: Technical Consulting, Identity Federation, SAML 2.0, OAuth, OpenID Connect
North Chicago, Illinois, United States · On-site
$125k–$237k/yr
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a r…
Skills: Product Management, Platform Engineering, Business Process Analysis, Requirements Elicitation, Strategic Planning
Chicago, Illinois, United States · Hybrid
$142k–$177k/yr
Company Description Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the…
Skills: Product Management, Salesforce Platform, Marketo, Agile Methodology, Scrum
Chicago, Illinois, United States · Remote OK
$107k–$201k/yr
Company Description At Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation. Our preve…
Skills: Enterprise Sales, Cyber Security Sales, Pipeline Generation, Contract Negotiation, Strategic Account Planning
Illinois, United States · Remote OK
$100k–$120k/yr
About the role We're looking for a driven Mid-Market Account Executive to join Anaconda's Sales team and build a strong pipeline across mid-market organizations. At Anaconda, we're transforming how enterprises harness op…
Skills: B2B SaaS Sales, Mid-Market Account Management, Pipeline Generation, Technical Selling, AI Tool Integration
Chicago, Illinois, United States · Hybrid
$107k–$183k/yr
Owns a high-impact, cross-functional product domain and guides both strategic direction and tactical execution. Act as a product leader, aligning teams, coaching peers, and influencing executive stakeholders. Essential R…
Skills: Product Strategy, Roadmap Development, Agile Methodologies, Scrum, Stakeholder Management
Chicago, Illinois, United States · Hybrid
$107k–$183k/yr
Owns a high-impact, cross-functional product domain and guides both strategic direction and tactical execution. Act as a product leader, aligning teams, coaching peers, and influencing executive stakeholders. Essential R…
Skills: Product Strategy, Roadmap Development, Agile Methodologies, Scrum, Stakeholder Management
Chicago, Illinois, United States · Remote OK
If you like technology, solving problems, working with a dynamic team in a fast-paced environment, and providing excellent customer service, this is the position for you! The e-Builder Specialist is a crucial component t…
Skills: e-Builder, System Integration, Project Management, Custom Reporting, Change Management
Chicago, Illinois, United States · Hybrid
$71k–$106k/yr
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-lif…
Skills: Field Sales, SaaS Sales, Pipeline Management, Consultative Selling, Storytelling
Chicago, Illinois, United States · Hybrid
$158k–$236k/yr
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-lif…
Skills: Advanced System Design, Data Strategy, Data Governance, Change Management Consulting, Competitive Intelligence
Chicago, Illinois, United States · Hybrid
$130k–$194k/yr
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-lif…
Skills: People Management, SaaS Pre-sales, Service Delivery, Stakeholder Management, Client-facing Communication
Chicago, Illinois, United States · Hybrid
$114k–$171k/yr
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-lif…
Skills: SaaS Sales Leadership, Strategic Account Management, Go-To-Market Strategy, Sales Playbook Development, Verticalization
Chicago, Illinois, United States · Hybrid
$144k–$193k/yr
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-lif…
Skills: Enterprise Sales, Account Management, Strategic Prospecting, Consultative Selling, Value-Based Selling
Chicago, Illinois, United States · Hybrid
$147k–$221k/yr
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-lif…
Skills: Customer Advocacy, Community Management, Strategic Leadership, Cross-functional Collaboration, KPI Management
Chicago, Illinois, United States · Hybrid
$79k–$112k/yr
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-lif…
Skills: Pre-sales Engineering, Technical Account Management, Customer Success, Storytelling, Strategic Vision
Chicago, Illinois, United States • Remote OK
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Lead the Global Customer Success Engineering organization for the IDIRA business to drive product adoption and monitor customer health. The role involves mitigating technical barriers, preventing churn, and partnering with product teams to influence the roadmap.
Requires over 12 years of experience in Customer Success or Enterprise Support, including at least 5 years in a leadership role. Proven expertise leading global technical organizations within the cybersecurity or enterprise SaaS domains is essential.
At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.Palo Alto Networks is seeking a strategic, technically strong, and customer-focused leader to head the Global Customer Success Engineering organization supporting the IDIRA business. The leader will manage a global team of Customer Success Engineers to drive product adoption, monitor customer health, mitigate technical barriers, and proactively identify churn risk signals.Key Responsibilities
Qualifications & Experience
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
$214,000.00 - $294,000.00/yrWe’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
Palo Alto Networks, the global cybersecurity leader, is shaping the cloud-centric future with technology that is transforming the way people and organizations operate. Our mission is to be the cybersecurity partner of choice, protecting our digital way of life. We help address the world's greatest security challenges with continuous innovation that seizes the latest breakthroughs in artificial intelligence, analytics, automation, and orchestration. By delivering an integrated platform and empowering a growing ecosystem of partners, we are at the forefront of protecting tens of thousands of organizations across clouds, networks, and mobile devices. Our vision is a world where each day is safer and more secure than the one before. For more information, visit www.paloaltonetworks.com.
Offices: 3000 Tannery Way, SANTA CLARA, California 95054, US · 3901 Dallas Pkwy, Plano, TX 75093, US · De Entree 99, Amsterdam, North Holland 1101 HE, NL · 1 Wallich St, Singapore, 07, SG · Yehuda HaLevi 23, Tel Aviv-Yafo, Tel Aviv 67132, IL
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