Wilmington, North Carolina, United States · On-site
$19/hr–$22/hr
Entry level
Overview PURPOSE STATEMENT: Primarily responsible for the admission and/or registration of patients into the facility and maintaining communication between the organization and the patient referrals and family. Salary - …
Skills: Patient Admission, Registration, Data Entry, Clerical Duties, Communication
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Wilmington, North Carolina, United States · On-site
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Wilmington, North Carolina, United States · On-site
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Wilmington, North Carolina, United States · On-site
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Give your passion a purpose – join our amazing team! At Lower Cape Fear LifeCare, your passion finds purpose every day. As an award-winning nonprofit hospice and palliative care provider, we've been serving familie…
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Wilmington, North Carolina, United States · On-site
Mid level
Overview PURPOSE STATEMENT: Responsible for the coordination and supervision of patient milieu staff for all elements of direct patient care during work shift. Responsibilities ESSENTIAL FUNCTIONS: Monitor shift chan…
Skills: Patient care, Staff supervision, Medical record documentation, Admission and discharge coordination, Person-centered planning
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$19/hr–$22/hr
Full-time
bachelor degree
Posted 20d ago
Apply by Aug 5
~40 hrs/week
Responsibilities
The Admissions Coordinator is responsible for managing the patient intake process, including registration, data entry, and maintaining communication between patients, families, and referral sources. They also ensure patient safety and coordinate necessary assessments and transportation arrangements.
Requirements
A bachelor's degree and at least one year of experience in healthcare admissions are required, preferably in mental health or substance abuse. Candidates must also possess or be willing to obtain CPR and de-escalation certifications.
Full job description
Overview
PURPOSE STATEMENT:
Primarily responsible for the admission and/or registration of patients into the facility and maintaining communication between the organization and the patient referrals and family.
Salary - $19.00 - $22.00 /Hr
Location: Wilmington Treatment Center/Call Center
Schedule: Sunday - Thursday
About Us:
Wilmington Treatment Center was founded in 1984 by a group of individuals whose lives had been affected by the disease of addiction. Over the ensuing four decades, the program has remained committed to providing the best possible treatment via evidence-based programming, research-supported methods and modalities, and personalized care that is delivered with both compassion and respect.
Responsibilities
ESSENTIAL FUNCTIONS:
Greet and search new patients and those transporting patients upon arrival.
Review, in conjunction with Admission Counselor, prospective admissions against approved admission criteria, policies and procedures.
Schedule assessments of voluntary patients.
Respond promptly to inquiry calls.
Responsible for clerical duties such as managing paperwork, handling data entry and answering phones.
Initiate contact, when applicable, to gather required clinical and demographic data from patient and other sources.
Assist prospective patients and significant others in seeking treatment.
Assist Admission Counselor in registration of patient to the assigned program.
Efficient and accurate completion of the admission process of patients and the timely distribution of the paperwork necessary to notify staff of the arrival/transfer of each patient.
Refer inquiries to other agencies and community resources when not appropriate for facility assistance or admission.
Ensure all required patient information is received, processed and necessary appointments are made with the proper behavioral or medical health personnel.
Coordinate with referral sources.
Coordinate transportation arrangements for patients.
Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
OTHER FUNCTIONS:
Perform other functions and tasks as assigned.
Qualifications
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
Bachelor’s degree required.
One or more years’ experience in healthcare admissions required. Preferably in the mental health or substance abuse field.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
LPN, Certified Addictions Counselor (CAC); Certified Chemical Dependency Counselor (CCDC) or Certified Employee Assistance Program (CEAP) certification preferred.
CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
First aid may be required based on state or facility.
ADDITIONAL REGULATORY REQUIREMENTS:
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.
AHMKT
#LI-WTC
Related keywords
AdmissionsHealthcarePatient RegistrationMental HealthSubstance AbuseClericalData EntryLPNCertified Addictions CounselorCACCCDCCEAPCPRDe-escalationFirst AidTreatment Center
Wilmington Treatment Center is located in Wilmington, North Carolina. Here, men and women ages 18 and older can receive treatment for addiction and co-occurring disorders. We provide care for those who are addicted to or who abuse alcohol, heroin, prescription drugs, cocaine, and/or methamphetamine. Wilmington Treatment Center offers many levels of care. These include detox services, inpatient rehab, partial hospitalization, and intensive outpatient programming. Through these programs, patients can obtain care for their addictions or substance abuse problems, as well as co-occurring disorders. The disorders we provide treatment for include, but are not limited to, anxiety disorders, bipolar disorder, depressive disorders, and PTSD. Wilmington also supplies a variety of therapeutic interventions. These services can include family therapy, individual therapy, group therapy, medication management, and our recreational therapy program. Our staff is comprised of an ASAM Board Certified Medical Director, a psychiatrist, a licensed marriage and family therapist, clinicians, substance abuse counselors, a recreation therapist, an art therapist, physicians assistants, and registered nurses.
Offices: 2520 Troy Drive, Wilmington, NC 28401, US
How many Social Services jobs are open in Wilmington, NC right now?
There are currently 251 open social services positions in Wilmington, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in Wilmington, NC?
Companies currently hiring include Wilmington Treatment Center, RHA Health Services, LLC, Acadia Healthcare, Child Development Schools, Early Learning Academies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in Wilmington, NC?
Yes — 15 of the 251 open social services positions offer remote or hybrid work (2 remote, 13 hybrid).
How do I apply for Social Services jobs in Wilmington, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.