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Full-time
bachelor degree
Paid Time Off, Paid Holidays, Health Insurance, Dental Insurance, Vision Insurance, Short Term Disability
Posted 35d ago
~40 hrs/week
Responsibilities
The Operations Director manages clinic operations, including scheduling, facility maintenance, and budget oversight to ensure high-quality ABA therapy. They are also responsible for staff hiring, performance management, and community outreach to drive clinic growth.
Requirements
Candidates must have at least a bachelor's degree and be authorized to work in the United States. Proficiency in Microsoft Office and strong leadership, communication, and time management skills are required.
Full job description
Job Description
Operations Director
At Inner Circle Autism Network our mission is to provide high quality, child centered ABA therapy for children and their families by creating a safe, fun and individualized learning experience. We are a multidisciplinary, collaborative and energetic team who believe in creating the most positive and support environment possible for all our employees and clients.
Role Overview
The Operations Director will be a key leader heavily responsible for the overall success of their clinic. The Operations Director will achieve this by managing the operations and performance of the team and collaborating with the clinical staff to ensure that quality standards are met.
SCHEDULE
Type: Full time, on-site (remote work unavailable)
Hours: Monday to Friday, 7:30 AM-5:00 PM.
EXPECTATIONS AND RESPONSIBILITIES
Scheduling
Develop and maintain the client/technician master schedule to maximize clinic and technician utilization, while fostering continuity and quality of care.
Modify and change daily schedules as needed to accommodate client and technician absences. Notify and document clinical staff and parents of appointment changes in a timely manner.
Review and approve staff requests for time off in accordance with clinic scheduling guidelines and time-off policies.
Supplies/Facility
Manage all aspects of the clinic’s purchasing budget and oversee the tracking of equipment and devices. Manage and monitor clinic supplies inventory and replenishment schedule
Maintain relationship with landlord and sub-contractors, facilitating repairs and maintenance, as necessary.
Responsible for facility cleaning, hygiene, safety and maintenance including utilization of approved vendors; ensure all procedures are followed and documentation is maintained
Intake
Identify the clinic’s growth opportunities and manage the team’s effort to close these opportunity gaps; sets goals and leads efforts to meet operational goals.
Develop effective forecast models based on demand patterns to proactively prepare for fluctuations in seasonality and client discharges.
Hiring/Performance Management
Oversee the hiring and terminations of clinic employees; work with Human Resources on recruiting and retention efforts and provide a healthy and respectful environment for employees and clients.
Recruit, hire, and onboard new staff.
Collaborate with Treatment Director to manage employee performance and development.
Provide regular and consistent leadership and employee development; administer appropriate training, coaching and counseling to foster an environment of trust and positivity.
Lead a team of responsible and accountable employees based on defined performance targets, business goals and objectives (e.g., authorization utilization, staff productivity, total weekly hours growth, net census growth, RBT Supervision, documentation standards, upholding compliance standards, budget, P&L etc.)
Marketing
Lead outreach efforts to meet minimum growth requirements each month and establish mutually beneficial relationships with community entities (e.g., schools, doctor offices, parent organizations, etc.)
Work with the Marketing Department to advertise services in the local community by running targeted print and digital ads, attending and hosting community events, contacting community leaders, etc.
Build proactive relationships with diagnosticians and other mental health providers in the community to increase the company’s clinical notoriety.
Customer Service
Build and maintain a professional working relationship with patients and their families, addressing all non-clinical family concerns.
Act as the primary point of contact for new and existing clients (families) for scheduling changes, onboarding, clinic management, and other needs.
Performance Management
Collaborate with Treatment Director to manage employee performance and development.
Provide regular and consistent leadership and employee development; administer appropriate training, coaching and counseling to foster an environment of trust and positivity.
Lead a team of responsible and accountable employees based on defined performance targets, business goals and objectives (e.g., authorization utilization, staff productivity, total weekly hours growth, net census growth, RBT Supervision, documentation standards, upholding compliance standards, budget, P&L etc.)
QUALIFICATIONS
Have a minimum of a bachelor's degree
Prior Experience as an Office Manager preferred
Authorized to work in the United States
Willing to undergo background checks in accordance with local law/regulations
Have reliable transportation
Demonstrate proficiency in Microsoft office programs
Demonstrate excellent customer service skills, exceptional communication skills, and attention to detail
Must be independent and work well without supervision
Must be highly motivated with excellent time management skills, strong decision-making skills, possess the ability to work under pressure, and have critical and creative thinking skills
Physical Requirements
Physical Stamina: Ability to engage in physical activities throughout the day, including standing, walking, bending, and lifting.
Mobility: Capable of moving quickly and efficiently to respond to client needs and ensure their safety.
Lifting: Ability to lift and carry up to 50 pounds, as some clients may require assistance with mobility or positioning.
Manual Dexterity: Proficiency in fine motor skills to effectively use specialized tools, equipment, and materials as needed.
Physical Endurance: Capacity to maintain focus and provide consistent support during extended work hours or challenging situations.
Physical Agility: Ability to move swiftly and react quickly in case of emergency situations or unexpected behaviors.
SALARY: $70,000+ bonus potential
BENEFITS
3 weeks of paid time off plus 8 paid holidays
Generous health, dental and vision benefits + options for short term disability and life insurance
Our vision is to provide every child, family, and employee with a future of opportunity, achievement, and belonging.
Industry
Mental Health Care
Company size
51-200 employees
Headquarters
Springdale, AR
LinkedIn followers
1,154
Inner Circle Autism Network is a leading provider of play-based ABA Therapy in Arkansas, Nebraska, North Carolina, and Oklahoma. Our center-based programs are customized to support each child and family by offering supports for behavioral challenges, building communication and social skills, and preparing children for success in school. By working closely with caregivers, schools, therapists, and medical professionals, we create an inner circle of care and collaboration for each child we serve.
Offices: 1022 Jones Road, Springdale, AR 72762, US · 1807 SW Regional Airport Blvd, Bentonville, Arkansas 72713, US · 820 Professional Acres Dr, Jonesboro, Arkansas 72401, US · 1514 Market St, Ste C125, Little Rock, Arkansas 72211, US · 1211 Magnolia Ct, Oklahoma City, Oklahoma 73160, US
ABA Therapy and AutismHealth CareWellnessTherapeutics
How many Social Services jobs are open in Omaha, NE right now?
There are currently 605 open social services positions in Omaha, NE listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in Omaha, NE?
Companies currently hiring include Boys Town National Research Hospital, The Salvation Army USA Central Territory, Children's Nebraska, Dial Senior Living, Educare of Omaha, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in Omaha, NE?
Yes — 28 of the 605 open social services positions offer remote or hybrid work (6 remote, 22 hybrid).
How do I apply for Social Services jobs in Omaha, NE?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.