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The Dormitory Case Manager provides transitional housing support and case management services to veterans experiencing homelessness. Responsibilities include conducting intakes, facilitating educational groups, monitoring dormitory safety, and assisting residents with housing and vocational goals.
Candidates must possess a bachelor's degree in social services or a related field and at least one year of paid experience in social services. Proficiency in Microsoft Office and familiarity with the needs of marginalized populations are required.
About Ohio Valley Goodwill Industries
Ohio Valley Goodwill Industries is a non-profit organization dedicated to providing job training, employment placement, and support services for individuals with disabilities and other barriers to employment. With a focus on empowering individuals to achieve greater independence and inclusion in the community, Ohio Valley Goodwill has been serving the Greater Cincinnati area for over 100 years.
POSITION SUMMARY: (WHAT, HOW, WHY)
Goodwill’s Dormitory program provides transitional housing and services to veterans experiencing homelessness. Case management services focus on desired housing goal of the veteran and interventions to meet this goal including: housing search, vocational/employment services and benefits assistance to help veterans’ transition to independence. Responsible for providing oversight of dorm activities for all dorm residents during second shift. Provides assigned case management duties including intakes and ISP updates, educational group facilitation such as peer support and budgeting skills. Responsible for identifying safety, health, and general properly maintenance issues in the dormitory area.
MINIMUM REQUIREMENTS:
EDUCATION: Bachelor’s degree in social services or related field. Licensed Social Worker preferred
EXPERIENCE: Minimum of 1-year paid experience in social services or related field. Experience working in Military Veterans preferred.
KNOWLEDGE: Knowledge of case management techniques; familiarity with special needs of
marginalized populations such as people experiencing homelessness; knowledge of local community services; ability to communicate effectively (oral and written); experience with computer software such as word Microsoft Office suite and databases required.
ESSENTIAL DUTIES: (INCLUDED PERCENT OF TIME ON TASKS)
1. Carries out assigned case management duties:
Conducts intake on vets entering program.
Provides orientation to dorm (policies-procedures) to all vets entering program.
Completes housing assessment tool (VI-SPDAT) on vets for whom intake was completed.
Become familiar and complete veterans’ Individualized Service Plan
Documents in Homeless Management System notes (encounter) relevant to each vet’s ISP and activities.
Enters at a minimum of one encounter note per veteran per shift
Provides housing search assistance as needed or requested
Provides individual budgeting assistance as needed or requested.
Conducts educational group and/or individual training in budgeting, job search methodology, peer support
Oversees dorm dayroom computer activities, including timely reporting of computer problems, and maintaining adequate supplies
Monitors common Dorm area and individual room upkeep including housekeeping and needed maintenance, and report discrepancies in a timely manner to the supervisor
Dispenses evening meals to vets
Other duties as assigned.
PERIODICAL DUTIES:
Training sessions or management meetings as scheduled
OCCASIONAL DUTIES:
Prepares mandatory reports for the VA in the absence of the supervisor
Serves as backup for first shift case manager and/or weekend dorm technician
To Apply:
Please complete application and attach resume with detailed work experience.
Incomplete applications will not be considered for the position.
EEO Employer/Vet/Disabled
Over sight of dorm activities
Providing training and inclusion since 1916
Ohio Valley Goodwill Industries is an employment and training center serving more than 3000 individuals annually with disabilities and other barriers to employment including our nation's veterans. Goodwill supports its mission of service to the community by raising 90% of its operating funds through its network of 19 retail stores and 30 attended donation center locations. In addition, Goodwill raises vital funds through its weekly Auto Auction on Saturday mornings. See www.goodwillcars.com for more information. The organization not only offers a comprehensive array of services designed to help people to achieve personal success including Vocational Evaluation, Skills Training, Job Placement as well as Job Coaching services, it also offers Business Services through its Industrial Services division. Fulfillment including assembly and packaging as well as Total Facilities Management can be provided through Ohio Valley Goodwill's Business to Business services. See www.goodwillb2b.com for more information. Goodwill has been providing outstanding, award-winning programs and services in the Greater Cincinnati area for more than 100 years and takes great pride in the successes of the men and women it serves. For more information or to schedule a tour, please visit www.cincinnatigoodwill.org or call (513) 771-4800.
Offices: 10600 Springfield Pike, Cincinnati, Ohio 45215, US
There are currently 753 open social services positions in Cincinnati, OH listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Ohio Valley Goodwill Industries, Talbert House, The Christ Hospital Health Network, Senior Lifestyle, UC Health, among others. Browse the listings above to see every active employer.
Yes — 78 of the 753 open social services positions offer remote or hybrid work (22 remote, 56 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
