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Full-time
bachelor degree
Posted 25d ago
~40 hrs/week
Responsibilities
The Manager provides strategic leadership and operational oversight for housing programs, ensuring compliance with HUD and other grant requirements. They are responsible for supervising staff, managing program budgets, and fostering community partnerships to support long-term housing stability for participants.
Requirements
Candidates should have a bachelor's degree in a social services or related field and 3-5 years of experience in housing or homeless services. Previous supervisory experience and familiarity with federally funded programs like HUD or VA grants are strongly preferred.
Full job description
About Ohio Valley Goodwill Industries Ohio Valley Goodwill Industries is a non-profit organization dedicated to providing job training, employment placement, and support services for individuals with disabilities and other barriers to employment. With a focus on empowering individuals to achieve greater independence and inclusion in the community, Ohio Valley Goodwill has been serving the Greater Cincinnati area for over 100 years.
POSITION SUMMARY: (WHAT, HOW, WHY)
The Manager, Housing Navigation and Stability provides strategic leadership, operational oversight, and performance management for GoodSupport Housing programs serving individuals, families, and veterans experiencing or at risk of homelessness.
This role oversees the HUD-funded housing program, the Veteran Dormitory transitional housing program, and Housing Assistance services delivered through Goodwill Opportunity Centers, including rental and utility assistance.
Through strong supervision, fiscal stewardship, data-driven decision-making, and community collaboration, the Manager ensures programs operate with integrity, compliance, and excellence. The Manager leads a team focused on housing navigation, system coordination, and long-term housing stability — ensuring participants not only obtain housing, but maintain it and build pathways toward independence.
This position plays a critical leadership role in advancing housing outcomes, strengthening partnerships, maintaining grant compliance, and cultivating a culture of accountability and participant-centered service.
MINIMUM REQUIREMENTS:
EDUCATION, EXPERIENCE, AND LICENSING REQUIREMENTS:
Bachelor’s degree in social services, human services, public administration, or related field preferred.
Minimum of 3–5 years of experience in housing, homeless services, or supportive services programs.
Previous supervisory experience required.
Experience working with federally funded programs (HUD, VA, or similar grants) strongly preferred.
QUALIFICATIONS / SKILLS:
· Knowledge of Housing First and housing stabilization practices
· Grant compliance and budget monitoring
· Data-driven performance management
· Strong leadership and staff development skills
· Organizational and project management ability
· Effective communication and partnership-building
ESSENTIAL DUTIES:
Program Leadership
Oversee operations of HUD housing, Veteran Dormitory, and Housing Assistance services.
Ensure compliance with grant regulations, organizational policies, and best practices.
Monitor housing placement, retention, income growth, and participant outcomes.
Strengthen service coordination to support long-term stability.
Staff Supervision
Provide supervision, coaching, and performance feedback to assigned staff.
Establish clear expectations aligned with program outcomes.
Foster a culture of accountability, collaboration, and participant-centered service.
Grant & Fiscal Management
Monitor program budgets to ensure responsible and allowable spending.
Collaborate with finance and leadership on forecasting and reporting.
Support audits, monitoring visits, and required grant reporting
ESSENTIAL DUTIES Continued:
Partnerships & Quality Assurance
Maintain landlord and community partnerships to expand housing opportunities.
Monitor documentation, data quality, and case file standards.
Identify operational improvements to strengthen program performance.
PERODICAL DUTIES:
· Participate in grant applications, renewals, and program expansion planning.
· Assist in development and revision of program policies, procedures, and service models.
· Represent GoodSupport Housing at community meetings, coalitions, case conferencing, and system planning groups.
· Support onboarding and training of new staff.
· Lead or assist with special projects related to housing stability, service integration, or program improvement.
· Contribute to strategic planning efforts for GoodSupport Housing.
· Support internal and external reporting needs, including performance presentations and data reviews.
· Assist with emergency response or high-need participant situations as needed.
· Participate in organizational initiatives, committees, or cross-department collaborations.
· Support preparation for annual budgets and long-term financial planning.
· Engage in professional development to remain current on housing best practices, funding changes, and regulations.
· Provide leadership support during staff absences or coverage gaps.
WORK HOURS & BENEFITS
Normal work hours are 8am to 4pm Monday through Friday.
Please complete application and attach resume with detailed work experience.Incomplete applications will not be considered for the position. EEO Employer/Vet/Disabled
Ohio Valley Goodwill Industries is an employment and training center serving more than 3000 individuals annually with disabilities and other barriers to employment including our nation's veterans. Goodwill supports its mission of service to the community by raising 90% of its operating funds through its network of 19 retail stores and 30 attended donation center locations. In addition, Goodwill raises vital funds through its weekly Auto Auction on Saturday mornings. See www.goodwillcars.com for more information.
The organization not only offers a comprehensive array of services designed to help people to achieve personal success including Vocational Evaluation, Skills Training, Job Placement as well as Job Coaching services, it also offers Business Services through its Industrial Services division. Fulfillment including assembly and packaging as well as Total Facilities Management can be provided through Ohio Valley Goodwill's Business to Business services. See www.goodwillb2b.com for more information.
Goodwill has been providing outstanding, award-winning programs and services in the Greater Cincinnati area for more than 100 years and takes great pride in the successes of the men and women it serves. For more information or to schedule a tour, please visit www.cincinnatigoodwill.org or call (513) 771-4800.
Offices: 10600 Springfield Pike, Cincinnati, Ohio 45215, US
Employment and TrainingRetail OperationsDonation Centersand Business to Business ServicesTrainingEmploymentHome ServicesNon Profit
How many Social Services jobs are open in Cincinnati, OH right now?
There are currently 753 open social services positions in Cincinnati, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in Cincinnati, OH?
Companies currently hiring include Ohio Valley Goodwill Industries, Talbert House, The Christ Hospital Health Network, Senior Lifestyle, UC Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in Cincinnati, OH?
Yes — 78 of the 753 open social services positions offer remote or hybrid work (22 remote, 56 hybrid).
How do I apply for Social Services jobs in Cincinnati, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.