Austin, Texas, United States · Hybrid
About the role The findHelp Client Support Specialist plays a pivotal role in supporting our rapidly expanding customer base. The team will provide direct and indirect support to seekers, customers and CBO. The Client Su…
Skills: Incident Triage, Customer Support, Problem Solving, Analytical Skills, Troubleshooting
Austin, Texas, United States · On-site
Overview JOB SUMMARY Central Health is looking for a skilled Licensed Master Social Worker or Licensed Clinical Social Worker to join our Behavioral Health Services team to provide compassionate, inclusive, and trauma-in…
Skills: Crisis Intervention, Trauma-Informed Care, Biopsychosocial Assessment, Clinical Consultation, Group Facilitation
Austin, Texas, United States · On-site
Location: South Austin - Multiple Properties Summary: Provides light housekeeping, laundry services and training to help residents become self-sufficient at assigned properties. Completes light housekeeping for multiple …
Skills: Housekeeping, Customer Service, Interpersonal Communication, Laundry Services, Training
Austin, Texas, United States · On-site
Overview The Project Manager will work under supervision of the Project Management Office Manager within the Service Delivery Operations Department and serve as a strategic thinking partner within the project team. The P…
Skills: Project Management, Healthcare Operations, Budgeting, Scope Management, Risk Mitigation
Austin, Texas, United States · On-site
Role Mission: IDEA Special Education teachers are responsible for the achievement and support of special education. Special Education teachers develop individualized plans and work with students who have a wide range of …
Skills: IEP Development, Classroom Management, Special Education Instruction, Student Assessment, Data Analysis
Austin, Texas, United States · On-site
General Description The Staff Attorney assists the Executive Director of the Texas Access to Justice Commission (“the Commission”) by working with the Executive Director, as directed, on recommendations for the developme…
Skills: Legal Research, Legislative Drafting, Policy Analysis, Stakeholder Management, Plain Language Writing
Austin, Texas, United States · On-site
Job DetailsLevel: ExperiencedJob Location: Longhorn Village - Austin, TX 78732Who We Are: Voted Best of Austin in 2022, Longhorn Village is a Texas born and bred not-for-profit retirement community with a Life Care contr…
Skills: Medication Administration, Geriatric Care, Patient Documentation, Activities Of Daily Living (ADL), Customer Service
Austin, Texas, United States · On-site
Responsibilities About Austin Oaks Hospital Austin Oaks Hospital offers a continuum of psychiatric services for adolescents and for adults. Located in South Austin, Texas on a beautiful thirteen-acre oak lined campus. We…
Skills: Referral Processing, Patient Triage, Psychiatric Nursing, Clinical Communication, Database Management
Austin, Texas, United States · On-site
Responsibilities About Austin Oaks Hospital Austin Oaks Hospital offers a continuum of psychiatric services for adolescents and for adults, age 18 and older. Located in South Austin, Texas on a beautiful thirteen-acre oa…
Skills: Referral Management, Triage, Psychiatric Nursing, Patient Assessment, Data Entry
Austin, Texas, United States · On-site
Though many nonprofit organizations have experienced unexpected changes in the past year, Disability Rights Texas remains steady in its commitment to protecting and advancing the rights of Texans with disabilities. As we…
Skills: Client Interviewing, Case Management, Facility Monitoring, Advocacy, Negotiation
Austin, Texas, United States · On-site
Cat Foster & Adoption Support Coordinator APA! BACKGROUND: Austin Pets Alive! (APA!) is one of Austin’s most dynamic and beloved nonprofits. The organization leads the No Kill movement nationally and is considered a nati…
Skills: Cat Handling, Volunteer Coordination, Customer Service, Case Management, Airtable
Austin, Texas, United States · On-site
Responsibilities About Austin Oaks Hospital Austin Oaks Hospital offers a continuum of psychiatric services for adolescents and for adults. Located in South Austin, Texas on a beautiful thirteen-acre oak lined campus. We…
Skills: Psychiatric Assessment, Crisis Intervention, Medication Administration, Patient Coordination, Clinical Documentation
Austin, Texas, United States · On-site
This is more than just a daycare job. It’s a journey, where you learn, grow, thrive—and play—every day. Being a teacher at a child care center is something special. We’re hiring and we want difference makers who will ins…
Skills: Childcare, Preschool Education, Child Development, Classroom Management, Observation and Assessment
Austin, Texas, United States · On-site
This is more than just a daycare job. It’s a journey, where you learn, grow, thrive—and play—every day. Being a teacher at a child care center is something special. We’re hiring and we want difference makers who will ins…
Skills: Classroom Management, Curriculum Implementation, Lesson Planning, Mentoring, Child Development
Austin, Texas, United States · On-site
$14/hr
Now Hiring: Merchandise Processor | Earn a Raise After 60 Days! Enjoy hands-on work and staying active in a fast-paced retail environment? Bring your attention to detail and strong work ethic to a place where every item …
Skills: Merchandise Processing, Inventory Sorting, Pricing, Retail Operations, Customer Service
Austin, Texas, United States · On-site
Public Affairs Coordinator ________________________________________________________________________________________________________ Location: In-person / CIST Administrative Office / Austin, Texas Employment Type: Full-T…
Skills: Legislative Tracking, Stakeholder Engagement, Relationship Management, Policy Research, Advocacy Campaigning
Austin, Texas, United States · On-site
Social Worker – Utilization Management Team COMPANY OVERVIEW At Harbor Health, we’re transforming healthcare in Texas through collaboration and innovation. We’re seeking passionate individuals to help us create a member-…
Skills: Psychosocial Assessment, Care Coordination, Behavioral Health Support, Substance Use Treatment, SDOH Assessment
Austin, Texas, United States · On-site
Overview Looking for a career that makes a difference every day? Discover a rewarding career at Enhabit Home Health & Hospice, one of the nation’s largest home-based care providers. Consistently recognized as a great pla…
Skills: Transitional Care, Patient-Centered Planning, Clinical Guidelines, Public Awareness, Hospice Operations
Austin, Texas, United States · On-site
Major Gifts Officer ________________________________________________________________________________________________________ Location: In-person / CIST Administrative Office / Austin, Texas Employment Type: Full-Time, Ex…
Skills: Major Gift Fundraising, Donor Portfolio Management, Relationship Building, Prospect Research, Stewardship
Austin, Texas, United States · On-site
Occupational Therapist (OT) Job Overview What You’ll Do Provide skilled, compassionate therapy for children from birth to 21 with a range of physical, developmental, and sensory needs. Complete evaluations and create ind…
Skills: Occupational Therapy, Pediatric Care, Patient Evaluation, Treatment Planning, Family Education
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Help Desk Analyst is responsible for triaging and resolving technical incidents for customers and community-based organizations via chat, phone, and email. They maintain ticket backlogs in Jira and collaborate with internal teams to ensure service level agreements are met.
Candidates should have at least 2 years of experience with a strong solutions-oriented mindset and technical aptitude. Proficiency in troubleshooting, basic HTML knowledge, and the ability to communicate effectively with diverse stakeholders are required.
About the role
The findHelp Client Support Specialist plays a pivotal role in supporting our rapidly expanding customer base. The team will provide direct and indirect support to seekers, customers and CBO. The Client Support Specialist will address and resolve a wide range of issues from simple inquiries to complex configuration/technical incidents. These may be resolved internally or require re-assignment to other specialized groups like Production support. The Helpdesk will be responsible for ownership of any issue received whether it is resolved internally or requires the engagement of another group.
Our customers are innovative organizations across many sectors, including healthcare providers, health plans, government, education, local and national nonprofits. The Client Support team members will be critical for the CCS team’s ability to support our growing customer base and our strategic shift towards providing industry-specific implementations and expansions.
What you'll do
Qualifications
Physical demands and work environment:
We value being together : We believe being together enables stronger relationships, collaboration, and culture.
This position is in office and candidates must be located in Austin, Texas or Madison, Wisconsin.
Perks at Findhelp
We’re building a diverse, inclusive team
You’re welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities.
Here are some of the ways we support our staff:
Powering a more effective social safety net.
Findhelp is the leading social care platform, powering a connected safety net. We enable health systems, governments, payers, and more to identify social needs, coordinate services, and manage benefits enrollment through a unified digital infrastructure. Our technology provides a smarter, faster, and more efficient way to deliver social care—at scale.
Offices: 3616 Far West Blvd., Suite 117-454, Austin, TX 78731, US · 545 Junction Rd, Madison, Wisconsin 53717, US · 1221 S Clarkson St, Denver, Colorado 80210, US
There are currently 923 open social services positions in Austin, TX listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Texas Health and Human Services, Goodwill Central Texas, Foundation Communities, Aiken Regional Medical Centers, Greater Austin YMCA, among others. Browse the listings above to see every active employer.
Yes — 216 of the 923 open social services positions offer remote or hybrid work (33 remote, 183 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
